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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,328 reviews
  • Rated 1 out of 5 stars

    Would have been cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was truly excited to use these wirelessly controlled plug instead....I tried using the Connect app first....no success. I tried to use the Google Home in conjunction with the Connect app....no success. I studied forums and articles that spoke to identical issues...no success. Tech support threw their hat into the ring and basically advised me to try the process I had tried several times until it would supposedly work. It never did. So back to Best Buy it has to go sadly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Much Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a necessity for the Amazon Dot. It makes the system complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install,easy operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and operate. App is required to work this smart plug.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Google home makes it easier when you can't find the remote

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks. They cancelled app. Now it’s useless. Do not buy. They won’t take back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works great, easy setup and less cost then others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues setting it up, its been very dependable and well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plug!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well and is very convenient when trying to make a smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excelllent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we use this all the time to leave the light on for our dog! wonderful program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these plugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 5 of these now and would buy another if I had another appliance need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as advertised. I would highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to turn on and off the Christmas tree and it works great using my iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great With Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I set it up on my iPhone, it worked seamlessly with Alexa. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome I have one in my living room and my bedroom controlling the AC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to use my Echo to turn items on and off with ease, love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to use the app. Has coffee ready by the time I get home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia WiFi Plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a neat product to begin your WiFi based plug to use with Alexia!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great. The scheduler is very convenient and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Da plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a thing I bought from here, it does what it says, it worked.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It worked for about three weeks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item had great potential.. It worked for three weeks perfectly. Now it doesn't work. Followed all the reset directions and it still does not work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product highly recommend must buy user-frie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product highly recommend must buy user-friendly extremely great buy

    I would recommend this to a friend
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