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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 2328 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.2 out of 5 stars

  • Quality

    Rating 3.3 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Wi-Fi Smart Plug for its easy setup, remote control capabilities, and compatibility with Alexa and Google Home. They appreciate the ability to schedule on/off times and use it as a timer. However, some users have experienced connectivity issues, app glitches, and compatibility issues after a few weeks of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,328 reviews
  • Rated 5 out of 5 stars

    Wi fi plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most convient way to light up a dark room and night light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one sale and it it really easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows you to add items you already use and have to your smart home.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the first one I bought but the others didn’t want to connect. I hope that it was just a bad batch.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally enjoying using it. It definitely best plug I have used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than a timer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Retuned to get model that is HomeKit comparable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Works with Alexa only occasionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got this it worked well with Alexa voice commands. After a few weeks it stopped. Now Alexa can't discover it. I've tried all the trouble shooting steps - factory reset, disable/reenable the Insignia Connect skill, more than 20 times - nothing. Spent hours on the phone and chat with Best Buy and Amazon support - no luck. These are less expensive than other smart plugs but the support isn't there. Recommend you look elsewhere for smart plugs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart home device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works great. It connects very easily and works great with Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to set up, download app on phone and started working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, works with Google for my mom to turn lamp on and off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i enjoy this product and being able to use this with my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good use with amazon echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to pair with amazon echo and use to automate lights in home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesoeme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i use it to turn on my LED garden light and works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my he Christmas tree to work with google works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for a gift and ended up receiving one in return!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works as long as you have a connection to the web. 4g or WiFi.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    App doesnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself seems to be in working condition. But I could never get it synced up to the app on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plug!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug was very simple to setup. Very happy and will buy another one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart plug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart plug was purchased as a gift. It looks great in the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so easy to install and connect. Great for beginners.

    I would recommend this to a friend
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