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Customer Ratings & Reviews

Your price for this item is $8.99
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The comparable value price is $14.99

Customer reviews

Rating 4.3 out of 5 stars with 260 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the Wired Gaming Headset for PS5, PS4 highly, praising its excellent sound quality and comfortable fit. Many appreciate its affordability, while some note that the headset might not fit all head sizes securely. The headset's compatibility with various gaming consoles is also frequently mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 260 reviews
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    Lasted a week

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for the price for about a week, then it just stopped working. Maybe I just got a faulty one?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Max volume too low for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use with a PS4. The mic worked great and the audio was clear, it just wasn't loud enough for my taste.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Bad luck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work exchanged it for a diffent brand. Was comfortable tho

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gamer headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good. Didn’t last long before it shorted out. I would have like to get more use out fo it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi MikeG!

      I understand that it can be annoying to have a headset that is not longer working. Please know that we will be more than happy to assist you and check for available options for you, if you contact us on the link below.

      Viridiana E.
      Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Not a good device at all

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made do not buy this headset. My son bought this and in a week the earpiece Fell off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth 3 bucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utter crap. Bought on an impluse for new ps5 to save money. None could understand me with all the interference. Crap headset

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello JoeVozik,
      Thank you for taking the time to review our Insignia™ - Wired Chat Headset for PlayStation 5 & PlayStation 4. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Kids or newbies

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for a few weeks then gave it 2 a kid. It did the job 4 the moment

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for individuals with very short hair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is extremely uncomfortable. No padding on the head piece, just flat rubber. It gives me a headache as soon as i put it on.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the wired headset. I am sorry to read about the inconvenience. Kindly contact us if you have any questions.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may be the cheapest headset ever made. The parts feel like they will break with any wrong moves. It’s not wireless . This is a bad gift for even a toddler

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thanks for taking the time to share a review about your headset. We want to thank you for your honest feedback, we will consider your comment to provide you with better quality products that fit your needs. Remember that if you have further concerns, to contact us by clicking the link below. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst headphones ever broke the first time we used it. I will never use this brand again. Don’t recommend it to anyone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Price, Sound quality

    Rated 5 out of 5 stars

    Worth the buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super comfortable and light-weight great price and definitely worth it! The mic is super easy to turn on and off during games and is super quick with easy access!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope. You’d better pass on these.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic is tinny and headphone started falling off after a month of use. Just normal use! Save your money and grab something else.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Wired Chat Headset for Playstation 5 & Playstation 4. I understand you found the mic to be too small and that can be disappointing. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any more questions or concerns, please, use the link below to reach out to us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Would not recommend.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one there was no audio, only the hearing worked. Returned that one for another, audio still didn’t work! Gave up!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless Chat headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box item. Horrible. Can barely hear anyone. Piece of crap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not good. Get the both ear head set. This would be fine if it had both ears.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thanks for taking the time to share a review about your headset. We want to thank you for your honest feedback, we will consider your comment to provide you with better quality products that fit your needs. Remember that if you have further concerns, to contact us by clicking the link below. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box didnt work returned it got a different one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad output quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You might as well just save your money and get you a real headset

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Legit and super comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually a REALLY good headset for the price. Sound quality is great and no complaints about the mic from anybody. It's the most comfortable headset I've ever had and I have had many! Using it on PS4 and will use it on PS5 when I get it (got lucky on pre-order!). I'll give an updated review once I get my PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Huge Value Here

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headset. Love the microphone mute feature. Sound is fine since it is only voice. I've stepped on it twice by accident and it didn't break.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you so much for taking the time to write such nice comments about our Wired Chat Headset for PS5 and PS4, we are constantly trying to deliver you a premium experience, so you can enjoy your devices in the best way possible. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone looks awesome can’t wait to try them out

    I would recommend this to a friend