Customer Ratings & Reviews
- Model:
- NS-GCH101
- SKU:
- 3624018
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the wired mono on-the-ear chat headset for its surprisingly great sound quality and comfortable fit at a great price. Positive feedback also highlights the lightweight design and compatibility with various devices, including the PlayStation 4. While some users noted that the headset may drain controller battery faster, the overall experience is considered positive. The adjustable microphone and convenient volume controls are also frequently praised.
This summary was generated by AI based on customer reviews.
Cheap headset terrible sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace this item after a few months. Not recommended
No, I would not recommend this to a friendYou get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. These didn’t last long at all.
No, I would not recommend this to a friendBroke right away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son. It broke within a few weeks
No, I would not recommend this to a friendGreat headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset. Just needs to be wireless other then that. I like it.
I would recommend this to a friendHorrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The volume turned all the way up is poor quality still difficult to hear.
No, I would not recommend this to a friendMike broke after two weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace just two weeks after my purchase! Not a deal!
No, I would not recommend this to a friendSimple Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great simple headset for online play and communication.
I would recommend this to a friendMy grandchildren love these games
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only buy my grandchildren their video games at Best Buy. They have the best selection and are always helpful when I am not sure what games I am buying.
I would recommend this to a friendDoes what it says it will
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine as described. Note that it is mono, not stereo.
I would recommend this to a friendIt was good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I mean it's a good brand it does what it does I liked it.
I would recommend this to a friendNot the best quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guess what do u expect there the cheapest ones available lol
No, I would not recommend this to a friendHeadset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well, but speaker came loose. Exchanged it.
No, I would not recommend this to a friendGreat headsets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product met my expectations and worked as described.
I would recommend this to a friendnow things are quiet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we purchased this for our teenage son so that he can play his games and we dont hear his tv. we haven't heard any complaints from him about it yet.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would be a 5 star if cord was thicker and stronger
I would recommend this to a friendOuch!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I you want to feel like you're wearing a vice on your head this is the perfect headset for you. It is the most uncomfortable thing I have worn on my head. I recommend rectal scan over wearing this headset.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for providing us with your review regarding our Wireless Headset. We truly appreciate your feedback as we know how important it is to get the best out of our products especially something that we will wear. We will continue to work on our product and hopefully regain your trust in the future. Please feel free to get in touch with us at the link below for any help you may need in the future.
Itzel I. - Insignia Support
https://www.insigniaproducts.com/contact-us
No so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought these for my son and they are not worth purchasing again. After a few times using them the sound went completely out. I’ve purchased these 3 times and each time the same thing happened. Definitely not purchasing again.
No, I would not recommend this to a friendGreat audio quality for chat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality for chat and everyone says they hear me great on it. Only reason I'm giving it 3 stars is because this is the 3rd one I purchase!!!!! The mute/audio controls panel breaks very easily. I made sure to buy geek squad protection on the 3rd one
I would recommend this to a friendDid not last
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headset for my son in June. It worked well at first. It’s now almost 4 months later and he tells me that he can hear his friends, but they cannot hear him. I do not recommend this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to review our Headset. I am sorry to hear that you had this issue with your unit, i know his disheartening this may be as the product is not even a year old. I would like to make this better and provide you with a resolution. Please contact our team so we may assist you further.
- Janine G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Stop working after a month or so
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these and both stopped working so went and got exchange for both, same thing happened with the two headsets I exchanged now I have to broken headsets just sitting in my closet.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello OHMH,
Thanks for taking the time to leave your review on this PlayStation Headset. We truly understand how important these sets are for your gaming needs. Certainly no one wants to experience this twice in a row. This is why we would like to invite you to contact my team, so that we can look further into this and provide you with a resolution.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us