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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 909 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers commend the wired mono on-the-ear chat headset for its surprisingly great sound quality and comfortable fit at a great price. Positive feedback also highlights the lightweight design and compatibility with various devices, including the PlayStation 4. While some users noted that the headset may drain controller battery faster, the overall experience is considered positive. The adjustable microphone and convenient volume controls are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 909 reviews
  • Rated 5 out of 5 stars

    My son love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a young child to play with PlayStation headset

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap headset but not worth the cost. Better quality headsets in the same price out there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head set does exactly what I needed it to. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds to the playing experience with friends on line!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Very easy to install.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good product first couple of weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought product for my son but after about a month couldn't hear but could speak through headset. had to purchase a new headset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They just broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poorly made. Don't waste your $ on these. Gotta figure out how to return these now I've had them over a month now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok if you don’t use alot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son only lasted a week. He young but normally last a lot longer then this

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for taking time out of your day to leave a review. I know it is disheartening to not have a product meet your needs and expectations. If you still have this Headset, please feel free to contact us so that we may explore the best resolution for you.
      Jay - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not expensive but not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These gaming headphones didn't sound very good and the broke easily with normal usage

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I am very sorry to read that you experienced this issue with your Wired On the Ear Chat Headset, this does not seem normal if you you were careful with the device, so to be able to find an accurate solution for you, I will like to suggest to get in touch with us at the contact link below.



      Itzel I. - Insignia Support.

       https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Very poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear phones broke in less than two weeks... definitely do not outsource purchase

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time to share your comments. I am certainly sorry to read about the experience you had with our headset. Please follow the link at the end and rest assured we are going to do our best to help you out. We are here for you.

      Alfredo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning headsets back to the store, only had a few weeks and they no longer work. NO SOUND extremely disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Go Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was windows and I had to return it. It is a shame you don t carry andriod phones fornprepaid services.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just to say, they lasted less than a month. Thanks that I am Elite I can return it without questions.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE PRODUCT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUST PLAIN HORRIBLE WISH I COULD GIVE NO STARS. Did not even last 2 weeks!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Thank you for taking the time to share your comments regarding our headset. I am certainly sorry to read about the experience you had with our product, I understand it could be frustrating. Please let us help you, we are here for you. At the end you will find the link to contact us, rest assured we are going to do our best.

      Alfredo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Piece of junk head set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your better off using earbuds...they last longer. Seriously biggest waste

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello.

      Thank you for writing a review for our wired mono on the ear chat headset. I understand that this is a frustrating situation, but I am sure that if you get in contact with or agents, they will try their best to help you solve this situation. Please follow the link I will leave down below and contact our team, they are very kind and professional.

      Carlos - Insignia support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    PlayStation 4 headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product to nobody they do not last more than 60 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the rest of the headsets out there, just depends on your preference.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my son. They stopped working the first week good thing I got the protection plan

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died in less than a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I got the protection plan and was able to exchange it for a Logitech headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in 2 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had the receipt Shoddy product from a shoddy company

    No, I would not recommend this to a friend