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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 568 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the wireless functionality and extended range of this SNES/NES Classic controller, frequently praising its ease of use and compatibility with both systems. While some users noted occasional connection or responsiveness issues, many found the battery life to be satisfactory and the price reasonable. The bulkier size compared to the original controllers was also a point of discussion among some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 568 reviews
  • Rated 2 out of 5 stars

    Does not work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not work for the NES classic. I plan on returning for a refund.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I try connect in my Nintendo but don’t work, I don’t know what happens

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for NES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller does not work for Classic NES on port A. It never synchronizes on port for main controller of Classic NES however it does for port B (or player B). Would not recommend for classis NES

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor wireless connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The point of getting this control it was to play not so close to the console. 3 steps back and this thing stops working. It went to the garbage after the third time I tried to use it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers both did not work out of package. I kept them too long to return - it was just a hassle to go back to Best Buy to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awefull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these and they didn’t even last 3 months. They won’t stay connected even with new batteries and the buttons are unresponsive. Just aweful

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller never worked, plugged it in, nothing. Changed batteries, nothing. It looked like a returned part, which I know why. It's never worked, it was a total waste of time and money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to sit just as close as the corded controllers and they still do t work great

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of them and the dongle that connects to the system did not light up. Coudn’t get them to work

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Jimmy.

      I sincerely appreciate the time you took to share this review. It is important to know that our products are covered by a 1 year limited warranty, this is why I kindly ask you to call us at 1-877-467-4289 where we will better assist you.

      Alexander g. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    SNES controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was looking for. Controls didn’t have that SNES feeling. Had to return them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product did not worked. Heading to a store to return it now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and could not get it to sync with the system

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work at all, tried different batteries even

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried this controller and it won't connect at all. Very disappointing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I wouldnt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good controller I do not recomend wireless issues

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give it a zero it never connect to the system at all

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Adam,
      I am sorry to read that your device is not properly working. Please give us a call at 877-467-4289, so we can check for available options for you. Viri E. Insignia Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Rarely works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the retro controller, even though it is wired...it works

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like cause the bottom are inverse.aaaaaaaa

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    I bought one, then bought a second one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Good * The controller is wireless with no noticeable input lag. The range is decent. * These controllers are a bit thicker than SNES Classic ones, but the back has a nice grove that allows for your hands to hold them more comfortably during long gaming sessions than the original flat back controllers. * The start and select buttons are less squishy than the SNES Classic controllers. * These controllers are very light. The Okay * The A, B, X, Y buttons are all curved convex like the European/Asian controllers unlike the original USA SNES Classic where the top (X and Y) are concave and bottom (A and B) are convex. It doesn't really matter though, because the buttons are very responsive and have a nice feel to them. * The d-pad is different. It has a more squishy feel to it. It's not bad, but it doesn't feel as good as the SNES Classic controllers. It takes a few gameplays to get use to the d-pad. The Bad * The shoulder buttons don't have as nice of a click feel to them when compared with the SNES Classic controllers. They work, but the SNES Classic shoulder buttons are way better. Overview I bought one just to test it out, and went back the next day to buy a second. Yeah, these aren't as good as the original SNES Classic controllers, but they come pretty close. The wireless feature is great, and these controllers are more comfortable to hold than the original controllers. Using these controllers, I have beaten Super Mario Bros. and Contra. So, precision wise they aren't that bad.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Functional but Lacks the Feel of OEM Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers work well but are bulkier than the OEM SNES Controllers. Also the X&Y buttons are convex (as opposed to concave on the OEM Controller) and the D-Pad feels a bit stiffer. Not sure this would be comfortable in my hands for extended play. Non gaming geeks probably won't care though.

    I would recommend this to a friend