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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 2608 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality, battery life, ease of use, and price of the Wireless In-Ear Headset. Many also appreciate the lightweight design and convenient Bluetooth connectivity. However, some customers note that the size can be bulky and that connection issues and limited range are occasional problems. The volume is generally considered adequate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,608 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried this since I seem to go through ear buds constantly. Love it. No cords to worry about anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands free awesomeness!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband and he turned his nose up at them but now he wears them all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Bluetooth plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money,an excellent buy.Good clarity and durability so far.Recommend this product very highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones pickup everything sometimes its good and sometimes it's bad but overall they are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing this review to get my reward points that are being held hostage until I write a review.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stoppped connecting to Bluetooth after 4 days! Best Buy would do nothing to help!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved the headsets there are great for when you are working out and cleaning the house

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my dad for Christmas and they arent working already! Will be taking them back next week!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The sound is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seat on my neck so comfortably. I feel like I never forget to take them with me. Thumps up

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone calls always have lots of static noise, poor very poor audio quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They were terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was splotchy.call would start off fine but then drop so the person on it he other end would not be able to hear you.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I apologize that you are having audio issues with your wireless headphones. Please remember that you have a one year manufacturer warranty with it and you can apply it any time by taking the item with your receipt to the Geek Squad counter located at any Best Buy store. -Elsa A. Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    For a friend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a friend not sure how good they work but my mom did not like hers

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are pretty cheaply made and don't sound clear. But they are almost the only wireless headphones for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great companion to any phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I am an audiobook "reader/listener " for many reasons this the best way for that.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item in November and in December it was not connecting to my bluetooth I was not happy with this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a headphone set w/mic for some online classes. Mic stopped working shortly after buying it, headphones are fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a horrible headset from the moment if pairing; extreme distortion, crossed lines, terrible sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound theough this device is sketchy at best. It's so garbled and staticy you are better off not using this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    This is a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for any one sitting still. The sound is ok. The price is reasonable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dies fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mom and I both purchased this headset and both stopped working suddenly after a couple months. Never again.

    No, I would not recommend this to a friend
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