Customer Ratings & Reviews
- Model:
- NS-AHBTOENC
- SKU:
- 6284300
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the noise cancellation, comfort, price, and battery life of the wireless noise-canceling over-the-ear headphones. They appreciate the comfort of the headphones and the long battery life. Customers also find the headphones easy to use and love the wireless feature. However, some customers have concerns about the volume adjustment, bass, touch controls, and design of the headphones.
This summary was generated by AI based on customer reviews.
Basic noise cancelling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a bit of static on the other end for callers. I do not recommend for jobs where you need to talk constantly.
No, I would not recommend this to a friendDon’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried my best liking this but there’s no way with its quality and dependability.
No, I would not recommend this to a friendPast The Point of No Return
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been happy with these headphones until yesterday. The sound just drops out for a moment, then returns. I tried un-pairing then pairing again. No improvement. Next I'll try a hard wire connection. Today is 05/26/20. I could have returned them up to 05/14/20. Oh well.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dave!
Thank you for writing a review about our Wireless Noise Cancelling Over-the-Ear Headphones! We know how exciting is to have a new product, and we are sorry to now it stopped working. Please allow us to assist you further by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Cheap sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was not good for overall price.i could have bought 20 ones that worked the same
No, I would not recommend this to a friendNot the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are not for me. The bass was muddled and just not my cup of tea.
No, I would not recommend this to a friendOK not as good as should be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked as well as they said they would, but ok
No, I would not recommend this to a friendbroken
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it while it lasted, but it snapped pretty easy.
I would recommend this to a friendDid not fit needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Needed noise canceling in my background.
No, I would not recommend this to a friendMediocre headset microphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is comfortable. I can hear callers fine but they can barely hear me. Most say that I sound garbled. If you need a microphone headset, get one that has a microphone that extends to your mouth. This one has a built in microphone that is ineffective.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our Wireless noise Cancelling Over-the-Ear Headphones! We know disheartening and annoying is that your microphone does not work properly! Please allow us to assist you with this situation by reaching us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Poor sound quality,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These sound bad, even for the 50$ sale price. Everything has a muddy sound to it, and the mids and highs are particularly bad. I'm not sure what I expected out of a 50$ pair of cans, but I guess you get what you pay for. These are definitely being returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Tom!
Thank you for telling us your experience with our Wireless Noise Cancelling Over-the-Ear Headphones! We know how disheartening is when a new product doesn't work correctly. We are sorry for this inconvenience. Please allow us to assist you further by reaching us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Dont buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it recently, brand new. The battery goes down in a day or two and takes forever to charge. The noise cancellation is bare minimum, barely feel the difference. The audio cable is too small. I would like to return but i opened and threw away the box. Now i am stuck with using these. Better to just buy a cheaper non-Bluetooth and non-noise cancelling headphones. At least the sound would be better. Waste of $50, i though it was some special deal from BestBuy but the reality is these headphones are worth $10
No, I would not recommend this to a friendNice sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until the battery needed recharging. I was on vacation and couldn’t use them on the plane because they wouldn’t recharge. Red light came on and immediately went out. No charging took place. Had to get a new set.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Joey, I am sorry to read that the headphones did not charged. If you still have the unit, please contact us so we can check for available options for you Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Does Not Stay Turned On
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite other reviews mentioning this flaw, I thought I'd take my chances. I, too, had the problem of the headphones turning off automatically after roughly 5 minutes. Meaning the noise cancelling turned off after 5 minutes! For the first flight I used these headphone on, everything was fine. I used them for a couple hours: the length of a movie. The second time I used them is when the turning off after 5 minutes started. I also found it very annoying that in order to turn on noise cancelling, I had to turn on Bluetooth. I did not use the Bluetooth functionality, I used the audio cord.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JGerman79,
The feedback that you provided is very much appreciated, I can assure you that these headphones is top of the line and should not turn off after 5 minutes. If it is not working then most likely there is an internal issue with your product. I would recommend that you contact us as soon as possible.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Not The One
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just average, no highs, no lows and no mid’s. Maybe okay for watching TV but for music you might be disappointed.
No, I would not recommend this to a friendComfortable to wear
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They do not push on your ears and had good range but, for some reason where staticky. They where nice to give me a full return
No, I would not recommend this to a friendNot so good to be honest !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gave me headache as soon as I tried them. Some people may live with it but I couldn’t so I returned it.
No, I would not recommend this to a friendnot good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for work for when I attend webinars. They work great for that but, music..no way. Terrible for music.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that these headphones did not meet your expectations. I know that being able to hear music with a good quality is important when it comes to headphones, and to make sure that the issue is not with the unit itself, I would recommend you to contact us on the link below, and we will gladly assist you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Not the best sound at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones do a decent job with noise cancellation and are comfortable enough but the sound they produce is really poor. The noise cancellation also seem to give off a sound that was really unbearable for me. I would not recommend this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that the headphones did not meet your expectations. For us to make sure that you have a working unit and not a faulty one, please contact us on the link below, and we will gladly assist you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
supper annoying
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.noise cancelling keep canceling itself i have to keep pushing the button every 5 minutes or so.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for your review about our Headphones. I understand you are experiencing a difficult time with the noise cancelling, allow us please help you troubleshoot the unit and validate all of the possible options we have for you, for this you are always welcome to reach us at this link below!
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
- Cons mentioned:Volume
Poor sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with the sound, the volume is not very good
No, I would not recommend this to a friend