Customer Ratings & Reviews

I got to shoot with the camera a little during our trip to Maui and got some good footage. I had no problem with the camera, on Land. The issue occured when I took it into the water during our snorkeling excursion at the Molokini Crater. This was one of the things that I purchased this camera specifically for. When I got into the water the door to the charging port opened on its own despite my checking to make sure all the latches were secure before taking it into the water. I did not jump into the water either. So no underwater video of our Honeymoon in Maui. No underwater videos to show to my kids. No videos of the Green Sea Turtles that we saw. Bestbuy's listed specifications says that the camera is waterproof down to 33 feet without an additional waterproof case. I only had the camera submerged 6 to 7 feet. If you are going to be swimming with this camera I highly suggest you also get the waterproof case even though its not supposed to be needed for shallow snorkeling depths. Fortunately I was able to get all of my money for the camera back. Unfortunately, There were countless moments from our honeymoon that were not caught on the Insta360 x3 camera which I specifically bought for the trip. This camera was a major let down.

I purchased this item so that on my trip I wouldn't have to use my phone and be looking at screen to record what I'm seeing. The Insta 360 camera is great because you get to enjoy everything around you with out missing anything. I love this Camera

My IPHONE 16 camera is better quality. DO NOT BUY!!! RETURNED. AND THE WESTMINSTER, CO STAFF WHEN I RETURNED IT, WERE VERY RUDE, ALL HAD SORE FACES EVEN THE NIGHT MANAGER SORE FACE. QUIT YOUR JOB IF YOU DO NOT LIKE CUSTOMER SERVICE. RETURNED ON THE EVENING OF 2/19/2026 I WAS THE HISPANIC LADY. I HAD MY RECEIPT AND HAD THE CAMERA IN THE BOX AND HAD IT 16 DAYS PAST THE 14 DAYS THEY TOLD ME, WE ARE MAKING EXCEPTION THIS TIME ONLY. I WILL NEVER BUY ANOTHER THING FROM THE RUDE WESTMINSTER, CO BEST BUY.

if you create content journalist/YouTuber etc you’ll like this for getting interesting B-roll. Really great for that. WILL NOT replace a more traditional camera in terms of image quality or sound BUT is a large step forward for the brand. Editing software is also cool.

My nephew was very happy with it’ he like it’ can’t think of enything he likes

Cool device! The editing process is a bit overwhelming but it have two sooooo definitely a must

Great quality product and really easy to use. Recomend for the beginner filmer/vlogger.

Best recording camera for everyday things! Really cool.for motorcycles!

It’s a really good camera and it has very high quality recording like 4K 3K 2K good resolution but I just wanted something that was good in selfie mode and I don’t do much blogging I mean vlogging, so I kind of want to keep the camera but at the same time $400 is a lot and I might just return it but it’s a good camera

Awesome little camera to use for ANY type of content. Whether it's personal use or for creating content for the internet. The insta360 app is amazing as well! It has a built in editor.

like any "action camera" this camera does great during the day but looks awful at night. the stitching is ok, you can tell where both lenses come together, more times than not. overall it is a good camera but don't expect too much magic out of it.

Amazing for mounting in your bike good graffiti and

Does not easy to connect to my device, it does not smoothly turns on. I need to uninstall and install battery before it turns on!

Could not decide between Insta360 and Garmin. Definitely made correct choice with this camera. Worked flawlessly on my BMW R1250 GSA on/off road; extreme heat; cold; torrential rain; and hail (all in one trip). Highly recommend!

amazing product the best of the best action camera in the market better than GoPro or Dji when it comes to hand held device the app also helps edit photo or video

Love how the camera feels how the camera looks and how the camera fits on my motorcycle

Great performance, exactly as advertised. Would buy again! Kinda sucks it doesn’t come with an SD card.

Great for bright places terrible in low light, mostly awesome product though

Actually zero issues other than deciding how you want to shoot your video either normal action POV, 360, etc. Battery last long and its just great!

having fun with this product so far, learning about all its functions