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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9306 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the high-quality ink and ease of use associated with the Instant Ink 100-Page Monthly Plan. Many appreciate the affordable price point for the convenience it offers. However, some users experienced compatibility issues with certain printers and found the monthly page limit restrictive. The plan's value proposition is centered around ink quality and convenience, but compatibility and page limitations are potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 9,306 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great idea from HP!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the printer and decided to try the "Instant Ink" feature because it eliminates the need for me to order HP ink and is also cheaper than if I purchased the ink directly from any supplier. To my surprise, within a few weeks of turning on my printer, I received my first "Instant Ink" order without having to do any actual ordering. Because ink is only ordered when I get close to running out, I don't have to keep extra ink on hand. Love this new concept from HP!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Quick Ink Great Value!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part of this program, ease or replenishing ink, great value and adjust to your usage. No more ink sale shopping.

    I would recommend this to a friend
  • Pros mentioned:
    Ink, Price

    Rated 4 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be glad to have ink when I need it rather than have to run to the store when I need ink. It also will be a savings.

    I would recommend this to a friend
  • Pros mentioned:
    Ink, Price

    Rated 5 out of 5 stars

    Saves time & money!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink subscription is worth the buy! Saves you tons of money without running out of ink.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP instant ink is awesome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying ink is costly and you usually blow through ink very easily especially if you print a lot of pictures. With this, you pay monthly for printing and it is based on how many sheets you print out. You can pay for so many sheets per month and they send you ink as you run low. All you do is put the old cartridges in the package they send you and send it back once you have several cartridges. Is a great value if you print out a lot of pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You HP

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great way to start the ink plan. I created my account and was able to add the balance seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man. The reason I walked into Best Buy to purchase my HP Printer was specifically for the great HP Ink program that is offered. I was running through ink more than I thought I should be with my previous printer. I switched to an HP and enrolled in their Instant Ink and its been great since. So convenient how they send out when your ink reaches a certain level. And its at your door ready for you to simply just switch out. The wife and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 3 out of 5 stars

    needed if you print a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the ink cartridges about 1 week after I bought the printer, and still haven't installed the ink yet. I'm still using the ink cartridges that came with the printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink

    Rated 5 out of 5 stars

    Great ink program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to purchase ink when you need it. You receive ink before you run out. Don’t have to go to the store to purchase it.

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to HP account. The HP Instant Ink enrollment plan is easy, fast, and personalized as you can choose the plan based on the pages you print. Since the plan is based on the pages you print you definitely save a lot of money on the ink cartilages. Upon enrollment you get sent the first package of ink cartilages right away (I was surprised on how quick it came) and the following packages will be shipped once you are low on ink.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best and cheapest way to get ink! Ink is usually SO expensive I just buy a new printer so whoever thought of this idea was genius! The only downside is that HP remotely shuts off your printer when your payment is late or you go over your page limit. That is understandable BUT kind of scary...what else can they do and look at. Slippery slope I say...what if in the future they don’ t like WHAT you are printing and then shut it off? Just a thought.

    I would recommend this to a friend
  • Pros mentioned:
    Ink, Price

    Rated 5 out of 5 stars

    hp good company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value, hp watches how fast you are using ink and delivers more at $5 a month when needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Money Saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the instant savings I get from ordering ink as needed. This is very convenient and fits in my budget.

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 5 out of 5 stars

    BEST idea for printing continuity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP's program of sending ink directly to your home prior to you running out is better than sliced bread!! You can select best program for your needs based on how sheets you print per month - ink arrives proactively so when you get notice on screen to replace the ink cartridges, you already have them on hand - and they are HP cartridges, at a lower cost and better than 'refills' which I have found in the past may be a 'cheaper' option but do not hold up in the long run. Great idea and very happy using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 5 out of 5 stars

    Perfect program for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're only about a month into our usage of the HP Instant Ink program, but so far it's been perfect for us. We don't print much at home, and in the past our ink cartridges would dry up within a couple months and we'd have to spend ~ $150 to replace them (color+B/W). We've already received our next replacement cartridges, so when the printer indicates they need replacing, there will be no delay. This program seems to have been designed for people like us, looking forward to using it for months to come!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    I love the HP Instant Ink Program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this program. It is convenient, really easy and the time plus cost savings are so incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Ink, Price

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this service for a while, never run out of ink, one price per month and has roll over pages if not used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves time and money, no running around.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my printer I had no knowledge of the HP-Instant Ink Service. While shopping for my printer there was a Representative from HP in the area and asked me if I knew about the program and proceeded to show me the options. I told him I don't do much printing and he suggested the 50 page option and it made sense to me. This was easy to apply for and at the time there was a three month free option. Within a week I had a replacement ink in my mailbox. I am pleased with the service and I don't have to go to the store for ink again.

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 3 out of 5 stars

    Haven't actually gotten to start using this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased, we thought we were low on ink. We are just getting to the point that we are going to be changing the cartridges so we will know later how we like it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up a new laptop and thought about a printer. After looking at an Epson the sales associate recommended the HP. I commented about the expense of ink and cartridges drying out from years prior. The associate recommended I join the HP instant Ink program. You'll never worry about not having ink or running out. You decide how much you will print per month and then you pick what monthly plan fits your criteria. Can't say enough how great this program is. Well worth every penney. Go to HP Instant Ink program for more details.

    I would recommend this to a friend