Customer Ratings & Reviews
- Model:
- HLCRIO161
- |
- SKU:
- 6409831
Customer reviews
Rating 4.3 out of 5 stars with 1320 reviews
(1,320 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the AutoSense Wireless Charging Universal Dash/Windshield Mount for Mobile Phones, highlighting its wireless charging capabilities and ease of use. Users appreciate its stability, secure hold, and overall quality. However, some customers have reported issues with overheating, adhesive failure, battery life, and suction cup functionality.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Needs new design or something...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will be returning. Won't charge if it becomes too warm and unable to locate anywhere that it's bot in direct sunlight with obstructing my view when driving.
No, I would not recommend this to a friendRated 2 out of 5 stars
Mount
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest downside is that it cannot be rotated in a 360 motion. And the adhesive mount for the dash board starts to lift once the heat level in the car rises
I would recommend this to a friendRated 2 out of 5 stars
Phone holder
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricy. Breaks down quickly. Heats up the phone. Not a good use for some cars
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within a week, you could hear the motor in it running but the clasp would not close. Ended up returning and getting a different phone holder. Also it uses micro usb which seems out dated, what i ended up replacing this with used usb c which is much nicer
No, I would not recommend this to a friendRated 1 out of 5 stars
Absolute worst wireless charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10 watt charging is nowhere near enough power to charge a phone while using Android Auto or any kind of navigation service. I'm not itself continuously drops and slides down and doesn't properly hold a phone. The only good thing about this is it hasn't actually detached itself from the car. Other than that, this is the worst wireless charger that I've ever used in terms of charging
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it, try others.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Displeased with this. It holds well on glass but not much else. The hinges refuse to stay tight. Every bump i hit makes it more loose. Now the ball joint slides freely and i have cranked it down as hard as i can. Try something else.
No, I would not recommend this to a friendBrand response from iOttie Customer Support
Posted .Hello DLang, thank you for your feedback, we are sorry to hear of the trouble with adhesion. The Auto Sense Mount is designed to hold the largest phones and cases on the market, so we would like to help identify the issue in this case so that you can mount it safely. If your dashboard is textured or curved, it may not be compatible, in which case we would recommend mounting it to the windshield. If the adhesive has worn out, we can replace it for you. Please contact us directly at cs@iottie.com so our Customer Satisfaction Team can assist. Best regards, iOttie
Rated 2 out of 5 stars
Slow charging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended for this price point. Also half the time the arms don't even open
No, I would not recommend this to a friendRated 2 out of 5 stars
Cool idea, but not the best product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger does it’s job, but the dock does not stay on the base at alll. Even without the weight on my phone on it.
No, I would not recommend this to a friendRated 2 out of 5 stars
Overpriced piece of junk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very overpriced. This is supposedly a fast charger but it definitely isn't. It really sucks.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great gadget
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 of these. 1 not sticky enough the other 2 super sticky. Everything else great.
I would recommend this to a friendRated 1 out of 5 stars
Disappointment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item for my truck. Everything looked good when I pulled it out of the box. But when I set it up and plugged it in, the thing didn't even work...I mean nothing worked...a dud.
No, I would not recommend this to a friendBrand response from iOttie Customer Support
Posted .Hello DStep, thank you for your feedback. We are sorry to hear that the mount has not met your expectations. We would like to know the specific details of the trouble you are having, so we can provide an immediate solution. Please contact us directly at cs@iottie.com at your earliest convenience.
Rated 1 out of 5 stars
Booooo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rattles constantly, will release your phone at any given moment sending it crashing to the floor. It doesn't charge well when its hot. If you have a heavy phone it starts to sag under the weight, having to constantly shift it back up and it can't be tightened any more. Wouldn't buy again
No, I would not recommend this to a friendRated 1 out of 5 stars
Great concept, horrible performance.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept but horrible performance. It would literally only keep the charge at its current level. Did not actually charge up the phone. I use my phone as a gps at times so maybe that is the reason it was so bad at charging. But even when I had the phone off it would not charge well. I returned it the next day and stuck with any cord charger.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice concept but it stopped working/charging after a couple of weeks. This wasn't my best $50 purchase. I would look at another brand that would be a better fit. If anyone knows of a better brand. I canPlease let me know. I can't believe that Best Buy needs 50 characters to post my comment to let everyone know that this was not a good experience for me. I'm sure it will not be a good one for you either.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth the money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited about this product it was on a big sale and it is easy to finicky had to reposition many times to get it to charge my phone
No, I would not recommend this to a friend- Cons mentioned:Adhesive
Rated 1 out of 5 stars
NO BUENO
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will be returning this item. Does not stick to windshield.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Great if its cold or cool outside
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work well. But if your car is hot or the sun is out. Your phone will over heat and it will stop charging.
No, I would not recommend this to a friendRated 1 out of 5 stars
A lot of show but not much substance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am returning this mount. Charging is sporadic. In fact today my battery percentage went DOWN while it was charging rather than up. Cord is very short. I like the neat-o arms but they don't hug the phone very tightly so there is a bit of extra vibration. You can also remove the phone while they're closed.
No, I would not recommend this to a friendRated 2 out of 5 stars
Defective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dashboard sticker no use. Mounted on windshield worked. Charging worked great until it stopped working.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing stinks!!! The wire to the back constantly loosens so my phone isn’t “ auto” sensed in the holder. I reordered my old Brackerton version and it must be well lived by everyone as I’ve been charged but tracking shows as “Cancelled “ previously delivered.
No, I would not recommend this to a friend







