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Customer Ratings & Reviews

$249.00

Customer reviews

Rating 4.1 out of 5 stars with 2096 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,096 reviews
  • Rated 3 out of 5 stars

    Great product, but have issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: Compare to S9 vacuum, this product doesn't go around floors with different levels, for example if you have a hardwood floor which is nailed to tile floor, software is not that matured especially the training, it takes very long to train and if something happen in between, training will start again, there is a spray adjustment but only able to control two settings so for hardwood floors I think the mop is spraying too much Pros: Cleans the floor slowly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great & makes everything so much easier with cleaning

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The sad decline of iRobot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having benefited from the opinions of other reviewers along the way, as an iRobot customer of over 15 years I felt obligated to share my more recent experiences with this company. To complement an existing Roomba we decided to purchase a mopping robot, a Braava jet m6, for the specific purpose of the "Mop after" feature iRobot advertises. Upon that command, although the mop is supposed to be able to follow after the vacuum without a separate programming run, in our case it would not work. Despite submitting what we believe was a timely support request, after months of interacting with various support personnel where at each stage the recommended steps did not resolve the issue, iRobot ultimately declared that the unit had now fallen out of warranty. Tellingly, one of the technicians I had talked to said the mop-after feature "works MOST of the time." Meanwhile, the mop has difficulty crossing over nearly flat thresholds (e.g., tile to LVP) when run manually. The flagship vacuum performs somewhat better, although the software remains clunky and often poorly responsive. Previously an innovator seemingly committed to customer satisfaction, iRobot is now a brand to avoid in my opinion.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Auto Mop works similar to a swifter...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice device. I wouldn't say that it is quite as robust as the vacuum, however it works pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with my Braava jet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Braava Jet m6: it’s doing an amazing job, better than I could do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I robot mapping

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the floor wiper, but the camera does not work well in small places

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs very well. Highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied! Not hip on the technology though. It comes with a washable wet mop but wish I had a spare! Don’t like disposable ones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems good so far. Does leave streaks but i enjoy not having to mop manually as often ony hardwood floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge time saver nothing better than walking on a clean floor when your barefoot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent robot mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a second robot. Works great. Great service from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ronot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brava jet does and excellent job cleaning dry and wet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awsome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mop. I got it for mothers day in 2020. Still works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes gets lost and took time to learn the house. But works fine now..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bot is Average?

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a hot minute this bot was used. It had a defective nozzle system. The Geek Squad tried to fix it but they couldn't get parts. We received a refund (Prorated) because we are Total Tech Members. So, I can't really fairly rate a product that I couldn't get to work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Has some tweets needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Redundant and repetitive at times , but it slowly learns....pads can become expensive. Overall I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift, now I need one!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my brothers, they love it. They have a dog and a busy lifestyle so this is perfect for them. They love that it pairs with their Roomba vac and they can schedule it to run when they are gone. It dries fast and is working well with their cleaner of choice. I wish I got one for myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    robot

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mop dose the work its intended to do. easy to use and setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scared of the dark!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little mop get the job done but for some reason it cannot complete a job once we turn off the lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great automatic mop. We use BI-weekly between manual mopping/cleanings.

    I would recommend this to a friend