Customer Ratings & Reviews

Having tried a number of robotic vacuums over the years I was pretty hesitant in the idea of a robotic mop doing an even passable job on my hardwood floors. Well, let's just say iRobot exceeded those expectations with flying colors. The Braava jet m6 is a sleek, easy to use, mopping wonder. Pros: -Great battery life. Can mop my main floor in one charge (>1000 sq ft). -Always finds its way home to charge -Handles edges great -Complete coverage and leaves a streak free shine (with the disposable pads) -Understands floor transitions such as stairs or carpet -App allows for mapping to create rooms and teach the m6 where you may or may not want to mop. Cons: -Only real negative is that it only comes with two wet and two dry disposable pads and enough cleaner for two moppings. Ordered more disposable online with a larger bottle of cleaner. The iRobot Braava jet m6 just made one step of cleaning my house much easier. I want to try the reusable pads, but they are on back-order at the moment. Overall, iRobot has a winner. So much so I am eyeballing the new S9 vacuum to compliment the m6.

This IRobot Braava is an amazing technological advance. The app control is first rate. The learning technology is terrific. The unit learns the layout of the house and then records it within the app. The user then can control what rooms he/she wants cleaned. The app gets an A+. The unit itself has 2 options, dry clean or wet cleaning. A pad is inserted for the given options. The unit comes with 2 pads of each type. I found that the wet option of the cleaner needs some tweaks. The user can adjust the amount of water that the unit sprays (through the app). Even with that feature I found that the hardwood floor had streaks after wet cleaning. I then lowered the amount of water used in the cleaning and the floor still had streaks. That needs some fine tuning by IRobot. As for the dry cleaning I thought the results were very good. This unit can wet clean or dry clean hardwood and tile flooring. It is a very good product. I give it 4 stars and not 5 because of wet cleaning streaks, but also because the replacement pads are pricey. After a large investment having to pay premium costs for pads can be annoying. I Robot needs to find a balance on that. However, IRobot should be happy with the product they made. This is technology second to none. With a few tweaks and a nod to the customer on the pads this is a grandslam.

This is a great little robot mop that works very well for general light cleaning. If you have heavy pet hair or soil, this may not work as well as you hoped. Unboxing and setup was easy. Downloading and installing the app on iPhone was no trouble. Teaching it the layout takes a couple of times, but it picks it up pretty accurately. Basically this is a robot swiffer. It has a pad, no collection bin, and sprays some solution onto the floor in front of it and sweeps it up with the pad. You basically control everything from your phone and can have it only clean sections of the house when you want. This is a nifty little robot that I would definitely recommend!

STAY AWAY I have had the iRobot i7+ and m6 for over a year with little issue. For the past almost a month or so the iRobots have gone from automated helpers to having to be managed. Almost every cleaning the i7+ robot doesn’t return home because it has to reboot or it gets stuck somewhere. This is the same for the m6 but not as frequent. They don’t have the same map since I have hardwood and carpet so it can’t be a mapping issue. I sent a request through the app for support no response. I called in waited on hold for 53 minutes, finally talk to some one explain the situation and she hangs up. I then emailed support and still no response. If you are looking for home automation that you need to manage every time and horrible customer service this app is for you! UPDATE: After writing previous review “support” responded and arranged a scheduled call. After going through troubleshooting with the rep nothing could be done. They asked for photos so their engineers could take a look. I sent the photos and no response. I am the proud owner of over a $1000 of iRobot home automation equipment all that needs to babysat. STILL AT IT: I did not receive a response so called in again. Spoke to multiple representatives and supervisors and now have so many emails and calls that I don’t remember how many. Most of that communication was driven from my end since follow up is not an iRobot. After all that basically was told my home is too small for the robots. That you need 4 feet in front and 1.5 feet on each side and unless you can provide that the life span of the robot is 1-2 years. So I either remove the furniture from my home and just live with the robots or get rid of the robots and find something that works. I know what I will be doing. WHATEVER YOU DO STAY AWAY FROM IROBOT THEIR PRODUCTS AND CUSTOMER SERVICE ARE A JOKE.

My iRobot Braava Jet m6 is extremely good at cleaning my whole home. I love the way it is designed in a systematic way to complete each task thoroughly. Cleaning wood floor used to be an arduous job for me, but with the reliable app connected cleaning technology at my finger tips, my life is very relaxed.

So far I love this little robot. It was really helped with keeping the floor clean. The perfect partner paired with the iRobot. The only issue are the pads. Yes you save money using the reusable ones but getting the disposable ones when you want them is not easy. Make sure to get the single moping solution. Do not use the concentrated floor cleaner.

Can’t they do a software update to improve navigation? The iRobot Roomba s9+ has better navigation than the mop - why the difference? The M6 mop takes forever figuring out how to get away from furniture legs & even stops moving sometimes. It sounds like a labor saver but aside from not having to push a mop, you spend way more time watching to ensure no problems than it would have taken to just do it yourself.

So far so good works great on my vinyl floor and quiet!!

The Braava Jet worked really good, better than the Roomba. The downside is that it would keep getting stuck under my console table so I don't feel that the sensors work well and it has stopped working after only two years of owning it.

It was seemingly easy to setup, but it's had trouble getting around. Maybe I need to figure out how to train it, but after sweeping with it twice and mopping with it once, I'm not sure it's learning our floor plan so easily/well. It's given us an all of a sudden error once (we weren't even trying to use it) that it had something in the way on the dock (I think that was what it was trying to tell us), but nothing was in the way. The app didn't help me figure out the problem either. The little tank was easy to fill, but the mopping job left streaks all across our hardwood flooring. It seemed to spray often in the same areas and then moved to random other areas and hung out there. I cleared chairs and cables, and it felt like it would have just been easier to mop with a mop on my own. It did clean--the little pad proved that. Just doesn't have any pressure to it, so a few stubborn spots were left. I think we will like this better to keep our bedroom hardwood floors dusted than we'll like it for mopping.

Purchase May 2020 and had trouble with mapping my main floor. My rug caused it to get distorted despite moving the rug to allow enough space… Didn’t even unbox it for a few months due to renovations and now I only use it in my upstairs master bedroom, hallway, and occasional the office. Worked OK in those spaces for the most part. Fast forward to 2023 and there’s a charging issue. At the recommendation of iRobot purchased a replacement battery because battery life is only expected to last three years but that didn’t fix the issue. They have suggested I use their trade in program because I’m out of warranty. Took it to geek squad for repair, hopefully.. Love my room a vac but this mop wasn’t worth the expense.

These things are terrible! I have two i7's and one i3 covering each floor and I love these vasuums! I thought I would go the next step and try a mopping robot. Read the reviews and thought this one looks great! First off the mapping is terrible took forever and was stuck on the smallest mat you could find. Will not go over any of the floor transitions! I setup thresolds on the app and it made zero difference! As a person who has had five of these different roombas and loves them I can honestly say these m6's are true garbage !

Bought for parents. They loved it. Less work required to clean around the house.

so easy to set up and have used it almost every day now! love it!!

Love it. Does a great job and shows you a map of all floors mopped!

Cleans well. Use it to do quick cleanup along with weekly cleaning

Floors are spotless with the vacuum and the mop. Seriously the best investment we have made. Our floors look and feel amazing!!

Had it for about a month and does a great job cleaning the floors

I have used the mop less than 10 times. Currently the mop will not start. 1st I get a message to fill the tank, the tank is already full, the message clears after the tank is removed and replaced. Next I get a message that the mop is on an uneven surface, it is not. This error will not clear. I have preformed all suggested remedies but the error does not clear. I was hold the mop can not be repaired. Support said I can send the unit in and get a $75 credit that can be used to purchase a new mop. Considering the cost of this mop, I was expecting this product to last much longer than 10 uses. the mop worked very well when it worked but is useless now. If this mop is purchased one should get the longest extended warrantee possible. my experience may not be the norm but I am very unhappy with the mop. I have the iRobot vacuum also and have no problems with the performance of the vacuum.

I recently experienced an issue with my iRobot Braava Jet m6 robot mop after three years of reliable performance. Unfortunately, it has suddenly stopped charging, leaving me uncertain whether it's a charging problem or if the battery has reached the end of its lifespan. Despite all the lights on the base indicating that charging is in progress, the mop remains stationary on its base, occasionally attempting to power on with a brief display of a circling white light before shutting off again. As an avid user of various iRobot products, including vacuums and other mops, I must admit that the three-year lifespan of this particular model is disappointing. I have come to expect longevity and durability from iRobot products, making this situation somewhat unexpected. Overall, my experience with the iRobot Braava Jet m6 robot mop has been positive until this recent charging issue. I hope to find a resolution or a way to extend its lifespan, as I value the convenience and efficiency it has provided in keeping my floors clean.