Customer Ratings & Reviews
- Model:
- G185020
- |
- SKU:
- 6618898
Customer reviews
Rating 4.2 out of 5 stars with 188 reviews
(188 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers express satisfaction with the Roomba 405's cleaning performance, ease of use, and navigation capabilities. The robot's mapping feature and suction power also receive positive feedback. Some customers note the noise level and connectivity as areas for potential improvement, along with object detection.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Vacuum
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, mops and vacuums at same time. It does what is says.
I would recommend this to a friendRated 5 out of 5 stars
Good robot cleaner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the vacuum itself performs well, the small water tank capacity is disappointing. And it's more difficult to use than the Ecovacs app I used before.
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.………………………. …. ……………………………………………………………………………..zzz
I would recommend this to a friendRated 5 out of 5 stars
Love the product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works extremely well, the app makes it easy to setup the room and get the automation schedule working
I would recommend this to a friendBrand response from iRobot Team
Posted .Hello ChrisT, thank you for letting us know about your experience. We're happy to hear your excitement for our products!
Rated 5 out of 5 stars
Great worker bee vacuum/mop!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far! Only issue right now is the tank empties very quickly so it is limited to how much it can clean but otherwise floors look great!
I would recommend this to a friendRated 5 out of 5 stars
Excellent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and great customer support. Recommended.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. The icing on top is the customer service from best buy and iRobot
I would recommend this to a friendBrand response from iRobot Team
Posted .Hello JustinF, thank you for taking the time to share your feedback about the Roomba 405 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors!
Rated 5 out of 5 stars
Moprah Winfrey!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment ever. Took a minute to figure out the set up for the home base, watched some videos how to use app.. rest is easy.
I would recommend this to a friendRated 5 out of 5 stars
Vacuum/Mop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it's a vacuum and mop all in one! Best decision ever.
I would recommend this to a friendBrand response from iRobot Team
Posted .Hello, thank you for letting us know about your experience. We're happy to hear your excitement for our products!
Rated 2 out of 5 stars
Items is defective and not woekong properly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Items doesnt dock by itself also when a schedule is made it doesnt follow schedule and doesnt clean area completely misses alot of spots
I would recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba 405 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
- Pros mentioned:Ease of use, NavigationCons mentioned:Noise level
Rated 4 out of 5 stars
Best Mopping Robot I've Used, Not Without Flaws
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a lot to like in this floor cleaner and a couple things to fault with it. This is not the first vacuum, nor the first mop I've tried. I will say it's the best mopping robot I have tried in terms of ease of use, operation, and functionality. Pros: 1. Self-cleaning with water tanks for clean and dirty water. Fill up the clean, empty the dirty, and you're not limited to a small tank on the mop you have to keep messing with. Great feature. 2. The vacuuming portion uses rubber rollers so it does a good job of picking up larger pieces of debris instead of just pushing it around. 3. The mopping portion has rotating pads that do a good job of "mopping" and get pretty close to the corners. Not a lot of untouchable spaces. 4. The intelligent mapping feature is high impressive. You set it on a mapping run and you can watch it as it builds the map. Afterward, you can modify the rooms to your liking to keep it within bounds without using any other hardware. I tested it and it is highly accurate. 5. It doesn't mindlessly wander within the room to clean, it approaches it methodically. You can watch the path it takes and see how efficient it is. 6. If you add something to the room, it is smart enough to map around it, but not modify the map permanently. If you move that item, it'll clean the space without remapping. Cons: 1. It's big so you have to have the right location to store the dock. It's not just going to tuck under a counter or hide in the corner. You'll know it's there. 2. It's loud. When it self cleans, it's noisy. When it's running, it's noisy. I don't think it's a flaw, I think that's the nature of the cleaning power. 3. You have to use a different app than you already have for other iRobot vacuums/devices. I don't understand this at all. I set it up in our kitchen with hardwood floors. It's not huge, but a decent size with a table and chairs, an island, and a trash can for the primary furniture. Unpacking, assembling, and installing it was a breeze. I ran into no issues as it comes 99% assembled. Just snap the cleaning brushes on, the ramp to the base, and the power cord to the base. As I mention in the cons, I had to download a different app to control it and then I couldn't add my other iRobot devices to the new app. Meaning, I now have 2 apps for one brand which I find incredibly odd. The robot is chatty. It tells you exactly what to do or what it is doing. Luckily, there's a volume control in the app so I set it to a lower volume. It is nice to hear what is wrong, or progress, etc but for regular use I don't need the prompts to be loud. The first thing it wanted to do was map the kitchen. I put all the chairs up, moved the trash can, and let it map. I followed along in the app out of curiosity. It mapped it quickly and accurately. We have a single step down into the next room and it tried to make part of that room into the kitchen, but the app let me edit the room and just reset that area as another room. After mapping it was ready to use. I ran it without sweeping or mopping before hand. It did a good job of vacuuming up bread crumbs and other detritus. The mopping portion also did a decent job and you can see the cleaning path as it goes, but it dries quickly so I'm not worried about damage to the floors. It doesn't have the weight or scrubbing ability to do a deep clean, but it does a good job of surface level cleaning (dust, small spills, etc). I think put the chairs and trashcan back down and scheduled it to run the next day. I wasn't watching it run this time, but looked at the map afterward and saw it bounced around the chairs and trash can. I purposely put down a few small messes in the corners and it got them all. I waited a few days before running it again just so there would be more to see in terms of mess. Luckily (?), my son dropped unpopped popcorn all of the floor for a great test. We picked up the majority of kernels by hand and then set the Roomba off to do the rest. I picked up the chairs since some of them went under there. It did okay with that clean up. Some of them were pushed, but most were picked up. The mopping function ensured none were missed altogether. It beeped to let me know that it couldn't continue and then told me to empty the collection bin. That's when I realized the vacuuming portion had to be manually emptied (it says so right on the product and I knew it, but didn't think for some reason) - not a con. Dumped them into the trash, put it back on and let it finish. It did a decent job over all and much better than any other ones I've tried. For the record, I do have a cleaning solution I use and just load it into the tray. It gives a decent shine, but not quite hand mop quality. Overall, I'm very happy and impressed with it.
I would recommend this to a friendBrand response from iRobot Team
Posted .Hello, thank you for taking the time to share your feedback about the Roomba Plus 405. We’re thrilled you are loving your new robot. Three cheers for clean floors!
Rated 5 out of 5 stars
Superior Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine, one month in and absolutely no complaints.
I would recommend this to a friend- Cons mentioned:Noise level
Rated 1 out of 5 stars
poor cleaning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It leaves many areas uncleaned, the mop doesn't get wet properly, you send it to clean a specific area and it doesn't clean it. It seems a bit clumsy, it bumps into everything, and it's very noisy!
This review is from iRobot - Roomba 405 (G185) Combo Vacuum & Mop + AutoWash Dock - Dual Spinning Mop Pads, Self Empties, Intense Suction, Pad Lift - Black
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba 405 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Rated 5 out of 5 stars
Good robot vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I love how easy and comfortable to use this robot vacuum with the application.
I would recommend this to a friendRated 5 out of 5 stars
roomba
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great, quick delivery A+++ always easy and always simple process
I would recommend this to a friendBrand response from iRobot Team
Posted .Hello, thank you for taking the time to share your feedback about the Roomba 405 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors!
- Pros mentioned:Cleaning performance, Ease of use, MappingCons mentioned:Noise level
Rated 5 out of 5 stars
iRobot - Roomba Plus 405 is an amazing vacuum
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.iRobot - Roomba Plus 405 (G185) Combo Robot Vacuum & Mop is a great product. Packaging - box is very good and product is well protected. All parts were packed in their places and easy to locate. Assembly - Easy and straightforward. Took protectors off the robot, added water to the wash tank and placed the front ramp on the unit. Then I downloaded the App. App - Was easy to download and install. Once it was installed I started to find the robot. The robot connected to my wifi seamlessly and without any intervention from me to have to restart my router or any thing else. Easy peasy to say the least. Mapping - Worked like a champ, I set the robot into map mode/setup and it started the process and mapped the rooms very quickly. Setting up the scheduling for cleaning - This also was straighforward and easy. I set it to sweep and mop and it started mopping as it cleaned. It is a bit loud, so I would recommend to run it while you are at work or not disturbed by noise. Cleans very thoroughly and no issues with getting stuck except once when it found my grandson's marble he had lost a few weeks ago. I picked up the robot and removed the roller brush which was very simple and removed the marble. It recalibrated and went back to cleaning the floors. Again, the app shows what has been cleaned and what it is still needing to be cleaned. Highly recommend this to a friend.
I would recommend this to a friendBrand response from iRobot Team
Posted .Hello, thank you for taking the time to share your feedback about the Roomba Plus 405 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors!
Rated 5 out of 5 stars
ain't broken yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't really used long enough for a review. It ain't broke yet. lol
I would recommend this to a friendRated 5 out of 5 stars
Roomba Plus 405
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It doesnt get into corners but that is the only bad thing I have to say about it. I would definitely buy this again!
I would recommend this to a friendBrand response from iRobot Team
Posted .Hello, thank you for taking the time to share your feedback about the Roomba Plus 405 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors!
Rated 2 out of 5 stars
It’s alright, but not a repurchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall Product is priced high, for the ease of setup and function. We have mapped our area multiple times, and the cleaner still goes off its mapped area, and takes a long time to vacuum and mop. Multiple stop/starts. I can sweep and steam mop way faster.
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba 405 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Rated 5 out of 5 stars
iRobot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it yet, been out of town. However, it looked real pretty, hope to get it set up soon.
I would recommend this to a friend











