The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 161 reviews
Rated 5 out of 5 stars
Living room
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does a very good job with my rugs and hardwood floors
Hello, thank you for taking the time to share your feedback about the Roomba Plus 405 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors!
Rated 5 out of 5 stars
Low quality robot
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product! Too bad about the configuration………..
Hello, thank you for taking the time to share your feedback about the Roomba Plus 405 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors!
Rated 3 out of 5 stars
Good but not great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Somewhat happy. The only issue I have with this vacuum/mop is that I have to push the power button when it returns to clean the mop pads after initial start.
Hello, thank you for taking the time to share your feedback about the Roomba Plus 405. We’re thrilled you are loving your new robot. Three cheers for clean floors!
Rated 3 out of 5 stars
Bulky
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Keeps getting stuck on rugs. Not sure where to dock it do it out of the way
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is not that smart, not as I expected. It keeps cleaning a certain area again and again, but leaves the rest area untouched. I tried to find out a solution, looked into the menu from internet, but failed to solve the problem. Finally I gave up and return the product.
We appreciate you taking the time to provide feedback on the Roomba Plus 405 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Rated 3 out of 5 stars
Not Quite What I Expected
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product was okay, but I didn’t love it. It didn’t fully meet my expectations, and I think there’s room for improvement.
We appreciate you taking the time to provide feedback on the Roomba Plus 405. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Rated 3 out of 5 stars
Item's APP is terrible. Quality is average at best
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Item's APP is terrible. Quality is average at best and always has ERRORS when cleaning.
We appreciate you taking the time to provide feedback on the Roomba Plus 405 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Rated 1 out of 5 stars
Can’t detect sheet vinyl flooring to mop
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have to refill the water very frequently, almost like every 2-3 rooms. I set it up to rinse every 50 ft.² but I think if it be rinse more frequently. After mopping, it leaves too much water residue on the floor. It does not detect sheet vinyl flooring to mop. After buying such an expensive robot vacuum, accessories is also needed which pricey.
We appreciate you taking the time to provide feedback on the Roomba 405 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Rated 5 out of 5 stars
iRobot - Roomba Plus 405 is an amazing vacuum
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This reviewer received promo considerations or sweepstakes entry for writing a review.
iRobot - Roomba Plus 405 (G185) Combo Robot Vacuum & Mop is a great product.
Packaging - box is very good and product is well protected. All parts were packed in their places and easy to locate.
Assembly - Easy and straightforward. Took protectors off the robot, added water to the wash tank and placed the front ramp on the unit. Then I downloaded the App.
App - Was easy to download and install. Once it was installed I started to find the robot. The robot connected to my wifi seamlessly and without any intervention from me to have to restart my router or any thing else. Easy peasy to say the least.
Mapping - Worked like a champ, I set the robot into map mode/setup and it started the process and mapped the rooms very quickly.
Setting up the scheduling for cleaning - This also was straighforward and easy. I set it to sweep and mop and it started mopping as it cleaned. It is a bit loud, so I would recommend to run it while you are at work or not disturbed by noise. Cleans very thoroughly and no issues with getting stuck except once when it found my grandson's marble he had lost a few weeks ago. I picked up the robot and removed the roller brush which was very simple and removed the marble.
It recalibrated and went back to cleaning the floors. Again, the app shows what has been cleaned and what it is still needing to be cleaned. Highly recommend this to a friend.
Hello, thank you for taking the time to share your feedback about the Roomba Plus 405 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors!
Rated 1 out of 5 stars
Power issue- cable to base
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this item from Best Buy on 6/22/2025. The sales person highly recommended it. When setting up the item, I noticed the power cable was lose in connecting to the base. The item worked rather well when it would charge. I missed the 15 day window for Best Buy return, so I reached out to the manufacturer. A new cable was sent but failed to effectively power the base. A replacement product was sent but it was used. The manufacturer is no longer offering solutions to resolve the issue. I do not recommend this product there is a cable to base defect.
We appreciate you taking the time to provide feedback on the Roomba Plus 405 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Rated 4 out of 5 stars
Solid performing robot vacuum/mop combo
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The iRobot - Roomba Plus 405 Combo Robot Vacuum & Mop + AutoWash Dock is a solid performing robot vacuum/mop combo.
It comes well packaged with mostly recyclable packing material, which I appreciate. The top of the internal packaging has easy assembly steps and a QR code to get to the phone app, and is very easy to get setup. Once you download the app to your phone it walks you through the process of creating an account with Roomba or logging into an existing account, connecting to the vacuum and getting it connected to your home Wi-Fi. Once you're connected to your Wi-Fi the machine will start about a 20-minute download to update the vacuum's software. My update seemed to stay on the less than 1-minute remaining screen for quite a few minutes without completing the update, so I closed out of the application and reopened and it continued to the next step and had installed the update.
The first thing the app will do is map out your house and save the map to the app. You can easily edit the mapped rooms using tools in the app if it accidentally combines certain areas of splits them where you don't expect. Once you have the house floor mapped out it'll walk you through getting the AutoWash dock filled with water and selecting which type of cleaning you want to do. Depending on the size of your house obviously the time will vary. I have a Eufy dry vac and a Shark wet/dry vac that I've been having issues with recently, so I have some other robot vacs to compare with. I'm hoping this Roomba unit will work better than the Shark, which worked good at first but then started acting strange for no reason.
First thing I noticed when doing my first mapping and cleaning is it's a bit noisier than my other 2 vacs when getting over certain level changes. Seems to catch a little bit more of elevation changes. The cleaning cycle of the mop heads can be a bit loud so probably not something you want to schedule in the middle of the night while sleeping if the base is near your sleeping spot. The vacuum itself while vacuuming and mopping is fairly quiet about the same as my other vacs.
One nice thing about the software is it keeps track of all the various replacement parts on the vac and how many hours vacuuming have been performed to remind you to replace them. I do wish this unit used a bagless design like my Shark. Replacing the bags is an extra cost that really shouldn't be there. Just a way for the company to make more money from the customer in my honest opinion, and definitely not as good for the environment.
The actual vacuuming and mopping functions work quite well. It does a better job at picking up things than either my eUfy or Shark. I have a parrot and it does a great job picking up all the thrown seeds. The eUfy and Shark both like to miss quite a few pieces or throw them around. This vacuum gets them on the first pass way better. The mopping works quite well on my hardwood floors and automatically detects when it's on carpet so it doesn't mop that. You can also set zones for the vacuum to avoid if necessary. You can tell the vac to use different levels of cleaning before you send it out including how often it should return to the base to clean the mop pads. Depending on the size of your house this cleaning of the pads process can add a decent amount of time to the process when mopping.
The software itself in the app is fairly straight-forward to use. Pretty comparable to both eUfy and Shark I would say in ease of use. You can set up schedules, access the Roomba store for all things Roomba, perform dock tasks like cleaning the mop heads or adjusting the drying time of the mop pads.
You do get an additional bag that has a little spot inside the dock to store it which is nice. A couple extra mop pads are included as well. It would've been nice if they included some floor cleaning solution with the vac to get you started. Would help put a shine on the wood floor when mopping. Depending on the size of your house the fresh water and wastewater bins will last you varying amounts of time before needing to empty them. They are very easy to pull out and fill up with water or empty. The front of the dock folds down to expose the replaceable vacuum bag area. Easy to change when needed.
Overall, I'm excited to have this unit added to my team! I think it performs quite well and should do a better job than either of my other vacuums. You will need to do some cleanup around edges with a hand mop depending on if that bothers you. All the robot vacuums I've used have the same limitation with only being able to get in so close to some edges, so that's pretty much to be expected. If you're thinking about getting a robot mop / vac combo this should work quite well! Once you get one, you'll wonder what you did before :)
I'm giving this a 4 out of 5 stars instead of 5 out of 5 because it isn't bagless and is a bit on the noisy side at times.
Hello, thank you for taking the time to share your feedback about the Roomba Plus 405 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors!
Rated 1 out of 5 stars
Lasted less than 90 days.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing was great when I first got it, now less than 90 days later the auto MD feature simply hums, does not empty the bin and the pump fails to deliver liquid to the mop pads, so it is simply dry dusting my house. Already having to complete a geek squad transaction on this unit this early is absolutely asinine.
We appreciate you taking the time to provide feedback on the Roomba Plus 405 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Rated 2 out of 5 stars
The price dropped quickly and they didn't refund t
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The price dropped quickly and they didn't refund the difference, otherwise the vacuum cleaner is great
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dock leaks water everytime the robot goes to the dock to clean its pads, contacted iRobot and they are sending me a new unit since Best Buy’s return window has closed for it…
We appreciate you taking the time to provide feedback on the Roomba 405 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info if further issues arise, so you can be promptly assisted.
Rated 2 out of 5 stars
Not so great robot
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not so good for the price, not so many features and not so great app
We appreciate you taking the time to provide feedback on the Roomba Plus 405 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Rated 1 out of 5 stars
I'm starting to hate the brand
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second purchase of iRobot brand. I had to return the first, due to a sudden software crash and ended up buying another as that's the only brand of robovac I could buy with store credits.
Worst app and software ever. The automation is no better than a highschool project.
Waste of money.
I strongly wonder if there is any testing done on the software or the sensor efficiency.
We appreciate you taking the time to provide feedback on the Roomba Plus 405 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Rated 4 out of 5 stars
Great cleaner, but a little noisy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
First of all, this did a fantastic job cleaning my hard floors and my carpet. I watched it going, and it switched seamlessly back and forth between mopping and vacuuming. it returned to the base a little more frequently than I expected to wash the mop pads. It was also a lot noisier than I expected, both when mopping and when washing the pads. You're definitely not going to want to schedule cleaning during the night. You'll want to run it when you're out of the house. Setup was easier than the last Roomba I had, though the initial software update took forever to install. The app said it should be about 20 minutes, but it was much closer to an hour. The initial mapping was quick because it mostly relied on lidar rather than having to bump into everything as it felt its way around. It was also much easier to tailor the map to the rooms and areas you will want to clean separately. It takes an initial stab at identifying rooms, but you can merge rooms or split rooms. At the end of the clean, it also empties the dustbin in the robot into a bag in the base, extending the amount of time before you have to dispose of the collected dirt. All-in-all, this is a huge improvement from the last model I owned and a huge convenience for anyone who has both hard flooring and carpets or rugs.
Hello, thank you for taking the time to share your feedback about the Roomba Plus 405 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors!
Rated 2 out of 5 stars
A step back
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Go with the Roborock over this. This product just seems unfinished
We appreciate you taking the time to provide feedback on the Roomba Plus 405. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Rated 5 out of 5 stars
A Handy Time Saving Roomba Robot Vacuum/Mop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The iRobot Roomba 405+ Combo Robot Vacuum and Mop with Autowash Dock - Black arrived in perfect condition and was easy to unbox and set up. It comes with dual spinning mop pads and an Autowash dock that cleans the pads after each use. An extra set of pads are in the box for use when the first pads wear out. The Roomba Robot self-empties for 75 days, has intense suction, pad washing and drying, pad lift and a self-mapping Lidar for laying out rooms to be cleaned.
A Roomba Robot application is available for use with your smartphone and allows you to select what rooms you want to be cleaned and when. Some rooms with heavier traffic can be set up for more frequent cleaning than other less used rooms.
The Roomba Robot should be fully charged first out of the box. Once fully charged, next step is to let the Roomba Robot map your entire house even if you will be selectively cleaning some spaces more than others. Once mapped, you can choose what you want to be cleaned, set up a schedule for cleaning and change it as needed. Make sure to pick up any obstacles such as wires, boxes, and other things that might interfere with mapping the entire house. Mapping time will depend on the size of the house, room configurations to be mapped, generally around 30 minutes. Once fully mapped its time to clean.
This is the third Roomba Robot I have owned and it is the best one I've had so far. It gets things much cleaner than my older units and has many more features than prior units, especially the Lidar mapping function. I highly recommend this IRobot Roomba 405+ to you!
Hello, thank you for taking the time to share your feedback about the Roomba Plus 405 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors!