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Customer Ratings & Reviews

$799.99

Customer reviews

Rating 4.2 out of 5 stars with 190 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers express satisfaction with the Roomba 405's cleaning performance, ease of use, and navigation capabilities. The robot's mapping feature and suction power also receive positive feedback. Some customers note the noise level and connectivity as areas for potential improvement, along with object detection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 190 reviews
  • Rated 5 out of 5 stars

    Roomie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far! I want one for my house. I bought for my son’s house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slurp daddy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing .it does a great job with vacuum and with mop . It’s very thorough and puts perfect lines in the carpet and no streaks on our very touchy hardwood floors .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good robot cleaner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the vacuum itself performs well, the small water tank capacity is disappointing. And it's more difficult to use than the Ecovacs app I used before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great worker bee vacuum/mop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far! Only issue right now is the tank empties very quickly so it is limited to how much it can clean but otherwise floors look great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works extremely well, the app makes it easy to setup the room and get the automation schedule working

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello ChrisT, thank you for letting us know about your experience. We're happy to hear your excitement for our products! IRobotPWR

  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, mops and vacuums at same time. It does what is says.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ………………………. …. ……………………………………………………………………………..zzz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. The icing on top is the customer service from best buy and iRobot

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello JustinF, thank you for taking the time to share your feedback about the Roomba 405 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and great customer support. Recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moprah Winfrey!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever. Took a minute to figure out the set up for the home base, watched some videos how to use app.. rest is easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum/Mop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it's a vacuum and mop all in one! Best decision ever.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for letting us know about your experience. We're happy to hear your excitement for our products! IRobotPWR

  • Pros mentioned:
    Ease of use, Navigation
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Best Mopping Robot I've Used, Not Without Flaws

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a lot to like in this floor cleaner and a couple things to fault with it. This is not the first vacuum, nor the first mop I've tried. I will say it's the best mopping robot I have tried in terms of ease of use, operation, and functionality. Pros: 1. Self-cleaning with water tanks for clean and dirty water. Fill up the clean, empty the dirty, and you're not limited to a small tank on the mop you have to keep messing with. Great feature. 2. The vacuuming portion uses rubber rollers so it does a good job of picking up larger pieces of debris instead of just pushing it around. 3. The mopping portion has rotating pads that do a good job of "mopping" and get pretty close to the corners. Not a lot of untouchable spaces. 4. The intelligent mapping feature is high impressive. You set it on a mapping run and you can watch it as it builds the map. Afterward, you can modify the rooms to your liking to keep it within bounds without using any other hardware. I tested it and it is highly accurate. 5. It doesn't mindlessly wander within the room to clean, it approaches it methodically. You can watch the path it takes and see how efficient it is. 6. If you add something to the room, it is smart enough to map around it, but not modify the map permanently. If you move that item, it'll clean the space without remapping. Cons: 1. It's big so you have to have the right location to store the dock. It's not just going to tuck under a counter or hide in the corner. You'll know it's there. 2. It's loud. When it self cleans, it's noisy. When it's running, it's noisy. I don't think it's a flaw, I think that's the nature of the cleaning power. 3. You have to use a different app than you already have for other iRobot vacuums/devices. I don't understand this at all. I set it up in our kitchen with hardwood floors. It's not huge, but a decent size with a table and chairs, an island, and a trash can for the primary furniture. Unpacking, assembling, and installing it was a breeze. I ran into no issues as it comes 99% assembled. Just snap the cleaning brushes on, the ramp to the base, and the power cord to the base. As I mention in the cons, I had to download a different app to control it and then I couldn't add my other iRobot devices to the new app. Meaning, I now have 2 apps for one brand which I find incredibly odd. The robot is chatty. It tells you exactly what to do or what it is doing. Luckily, there's a volume control in the app so I set it to a lower volume. It is nice to hear what is wrong, or progress, etc but for regular use I don't need the prompts to be loud. The first thing it wanted to do was map the kitchen. I put all the chairs up, moved the trash can, and let it map. I followed along in the app out of curiosity. It mapped it quickly and accurately. We have a single step down into the next room and it tried to make part of that room into the kitchen, but the app let me edit the room and just reset that area as another room. After mapping it was ready to use. I ran it without sweeping or mopping before hand. It did a good job of vacuuming up bread crumbs and other detritus. The mopping portion also did a decent job and you can see the cleaning path as it goes, but it dries quickly so I'm not worried about damage to the floors. It doesn't have the weight or scrubbing ability to do a deep clean, but it does a good job of surface level cleaning (dust, small spills, etc). I think put the chairs and trashcan back down and scheduled it to run the next day. I wasn't watching it run this time, but looked at the map afterward and saw it bounced around the chairs and trash can. I purposely put down a few small messes in the corners and it got them all. I waited a few days before running it again just so there would be more to see in terms of mess. Luckily (?), my son dropped unpopped popcorn all of the floor for a great test. We picked up the majority of kernels by hand and then set the Roomba off to do the rest. I picked up the chairs since some of them went under there. It did okay with that clean up. Some of them were pushed, but most were picked up. The mopping function ensured none were missed altogether. It beeped to let me know that it couldn't continue and then told me to empty the collection bin. That's when I realized the vacuuming portion had to be manually emptied (it says so right on the product and I knew it, but didn't think for some reason) - not a con. Dumped them into the trash, put it back on and let it finish. It did a decent job over all and much better than any other ones I've tried. For the record, I do have a cleaning solution I use and just load it into the tray. It gives a decent shine, but not quite hand mop quality. Overall, I'm very happy and impressed with it.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Plus 405. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance, Ease of use, Mapping
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    iRobot - Roomba Plus 405 is an amazing vacuum

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobot - Roomba Plus 405 (G185) Combo Robot Vacuum & Mop is a great product. Packaging - box is very good and product is well protected. All parts were packed in their places and easy to locate. Assembly - Easy and straightforward. Took protectors off the robot, added water to the wash tank and placed the front ramp on the unit. Then I downloaded the App. App - Was easy to download and install. Once it was installed I started to find the robot. The robot connected to my wifi seamlessly and without any intervention from me to have to restart my router or any thing else. Easy peasy to say the least. Mapping - Worked like a champ, I set the robot into map mode/setup and it started the process and mapped the rooms very quickly. Setting up the scheduling for cleaning - This also was straighforward and easy. I set it to sweep and mop and it started mopping as it cleaned. It is a bit loud, so I would recommend to run it while you are at work or not disturbed by noise. Cleans very thoroughly and no issues with getting stuck except once when it found my grandson's marble he had lost a few weeks ago. I picked up the robot and removed the roller brush which was very simple and removed the marble. It recalibrated and went back to cleaning the floors. Again, the app shows what has been cleaned and what it is still needing to be cleaned. Highly recommend this to a friend.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Plus 405 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Roomba Plus 405

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It doesnt get into corners but that is the only bad thing I have to say about it. I would definitely buy this again!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Plus 405 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Good robot vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love how easy and comfortable to use this robot vacuum with the application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine, one month in and absolutely no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, quick delivery A+++ always easy and always simple process

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba 405 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    ain't broken yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really used long enough for a review. It ain't broke yet. lol

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Navigation, Suction power
    Cons mentioned:
    Object detection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    iRobot Gets LiDAR

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've learned that brand reputation only carries you so far, eventually, you need to keep up with the tech. The Roomba Plus 405 Combo represents iRobot's attempt to catch up with competitors who've been eating their lunch for the past few years. While there's definite progress here, particularly with the long overdue addition of LiDAR navigation, this robot vacuum/mop combo still feels like it's playing catch-up rather than leading the pack. Setup was refreshingly straightforward: the AutoWash dock found its corner in my kitchen without dominating the space, and the sleek black design definitely looks more premium than my previous robot vacuum. The new ClearView LiDAR mapped my house quickly, though it took two attempts before it successfully captured every room (lighting seems to make a difference here, more light seems to be better). The revamped Roomba Home app did crash once during initial mapping, and it seems like the app could use a little bit more work still. Coming from someone who troubleshoots enterprise systems daily, having to restart a consumer app or workflow process a couple times just to use a product can get annoying. The hardware tells a more promising story. That 70x suction claim sounds impressive, and on hard floors, it handles daily dust and crumbs adequately. The new single rubber brush design resists hair tangles better than other brush systems I’ve used, a welcome change for anyone with pets. What really caught my attention was the spinning dual mop pads that automatically lift when hitting carpet. Smart feature, right? Well, yes and no. While the pad-lifting works reliably, the mopping itself leaves puddles behind. The AutoWash dock does its job washing and drying the pads, but when the fundamental mopping performance is this flawed, even the best maintenance system can't save it. Daily usage revealed both the potential and limitations of this refresh. Navigation is precise, the LiDAR keeps it moving in efficient patterns rather than the drunken wandering of older models. But here's the thing: it lacks any real obstacle avoidance sensors beyond basic bump detection. My charging cables, cat toys, and that rogue sock under the couch? The 405 plows right into them. For comparison, competitors at this price point use AI cameras to identify and avoid obstacles. The cleaning performance on carpets also disappointed, in my tests, it left behind more pet hair than other robots. If you're deeply invested in the iRobot ecosystem and want their latest tech without jumping to a Max combo, the 405 makes some sense. The AutoWash dock reduces maintenance, and if you primarily have hard floors and minimal obstacles, it'll keep things reasonably clean. You’re paying a premium for the Roomba name while getting mid-tier performance. Is it perfect? Not by a long shot. Is it worth considering? That depends on what matters most to you. The Plus 405 Combo shows iRobot is listening to what users want: LiDAR navigation, self-cleaning capabilities, and a more modern approach to mopping. While it stumbles in execution (looking at you, app stability), these are largely software issues that could improve with updates. For die-hard Roomba fans or those who value the AutoWash convenience above raw cleaning power, this represents real progress. After years of the same old tech, it's refreshing to see them trying something different.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Plus 405. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    poor cleaning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It leaves many areas uncleaned, the mop doesn't get wet properly, you send it to clean a specific area and it doesn't clean it. It seems a bit clumsy, it bumps into everything, and it's very noisy!

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba 405 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR