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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $999.99

Customer reviews

Rating 4.2 out of 5 stars with 121 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 121 reviews
  • Rated 2 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is slow, freezes, and crashes. Using their mopping solution and their recommended dosing. It would constantly error due to oversudsing then it begain flooding my floor. I returned it and replaced it with a shark.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba 505 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    Makes chores easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my previous versions of iRobot vacuum and mop to this model. Great product! Love the time it saves me.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba 505 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors IRobotPWR

  • Rated 5 out of 5 stars

    Dogs love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and dogs loved it she works from home so it was perfect especially when it came to cleaning up pet hair

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Roomba 505 plus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service at Best Buy was good, the unit 505 plus Roomba has the same problem as the one that I exchanged, grinding noise from the mop mechanism and the new, new unit uses an excessive amount of cleaning fluid.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba 505 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works absolutely wonderfully!! Does a very good job at cleaning

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello Jake, thank you for taking the time to share your feedback about the Roomba Plus 505 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Best investment ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been an Irobot user for about six years. I wanted a robot that could replace both my vacuum and mop robots. I had been resewrching this model for exactly that. I almost didnt putchase because of all of the negative reviews. Im glad i disnt let tye negative people sway my purchase. This was the best investment ever. I couldnt be happier.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Plus 505 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 3 out of 5 stars

    Roomba Failed with this one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to setup. Even when set up can't map the whole house. Very frustrating. The part that it IS cleaning around the house works great.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Plus 505 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and really wonderful work well easy to use and easy to maintain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Navigation is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great the navigation is better than before great

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Plus 505 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 4 out of 5 stars

    it is ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is easy to use, But you need to clean up the hair or other things stuck in it frequently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful little machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Roomba. I can take it from the dock and put it in other rooms to clean also. It is a tremendous time saver and such a relief. Does a really good job of vacuuming and mopping.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The verdict is still out. More to come.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving it a three because one of the mop scrubbers stopped spinning only after a couple of weeks on the job. However, after contacting the company via text, they stated they are sending me a new one out within the next 7-10 days. The rating could go up if the next works better. I can’t recommend something that I’m having issues with only after a couple weeks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water tank usage is short has to refill and change often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Little Worker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an amazing job. Makes as many trips to her cleaning dock as necessary so that you have the best experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new Roomba. Saves me time and no more mopping!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba 505 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors IRobotPWR

  • Rated 5 out of 5 stars

    Robotina

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has beben the best for our home, and is enough for us for all task in our home

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba 505 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Great vacuum and mop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum and mop! The robot is stout and maps very fast!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day. IRobotPWR

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and easy to use we love it. This machine saves us a lot of time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but not flawless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a very good job cleaning, but in my situation sensor for a dirty water tank stoped working after 5 days of use and it wont clean no more.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Plus 505 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just so happy, thankful, and excited to have more me time! As someone who struggles with GAD, PMDD, and PTSD this product means the world to me and my cat family ❤️.

    I would recommend this to a friend