Main Content

Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $999.99

Customer reviews

Rating 4.1 out of 5 stars with 153 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers regard the Roomba 505 Combo as having impressive cleaning performance, good navigation, and effective mapping. The robot demonstrates great object detection, strong suction power, and solid build quality, while also being easy to set up. Some customers have noted that the Roomba 505 Combo can be a bit loud, has poor battery life, and may have a small water tank.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 157 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set and use. Love that it can clean on a schedule or when ever I need it too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot - Roomba 505

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking to save time cleaning your home, especially if you have pets, this would be the best investment, plus it's very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Roomba Failed with this one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to setup. Even when set up can't map the whole house. Very frustrating. The part that it IS cleaning around the house works great.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Plus 505 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 2 out of 5 stars

    Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is slow, freezes, and crashes. Using their mopping solution and their recommended dosing. It would constantly error due to oversudsing then it begain flooding my floor. I returned it and replaced it with a shark.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba 505 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what is supposed to. Its loud when bin is being emptied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This roomba is replacing an older roomba and Braava. The updates to this machine made me think the upgrade would be worth it to me and it has proven to be true! If you’re on the fence I would highly suggest it.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day. IRobotPWR

  • Rated 5 out of 5 stars

    Good for your house

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house is clean all the time now excellent performance

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Robot Vacuum

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much quieter and faster than our previous model. It cleans great

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Roomba 505 plus

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service at Best Buy was good, the unit 505 plus Roomba has the same problem as the one that I exchanged, grinding noise from the mop mechanism and the new, new unit uses an excessive amount of cleaning fluid.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba 505 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 2 out of 5 stars

    Not Good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our fourth Roomba and it’s been not a great product. The cleaning is second to none but the new WiFi connectivity is Terrible. It’s always disconnected which means it doesn’t clean when it’s supposed to. We’ve tried rebooting and all the troubleshooting options without luck. If I tell it to clean manuallly it connects and takes off. Problem is it cleans the entire house…. When I send it home to reset it looses connectivity again. Lots of money to not function properly!

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba 505 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works absolutely wonderfully!! Does a very good job at cleaning

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello Jake, thank you for taking the time to share your feedback about the Roomba Plus 505 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Best investment ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been an Irobot user for about six years. I wanted a robot that could replace both my vacuum and mop robots. I had been resewrching this model for exactly that. I almost didnt putchase because of all of the negative reviews. Im glad i disnt let tye negative people sway my purchase. This was the best investment ever. I couldnt be happier.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Plus 505 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 3 out of 5 stars

    The verdict is still out. More to come.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving it a three because one of the mop scrubbers stopped spinning only after a couple of weeks on the job. However, after contacting the company via text, they stated they are sending me a new one out within the next 7-10 days. The rating could go up if the next works better. I can’t recommend something that I’m having issues with only after a couple weeks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    it is ok

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is easy to use, But you need to clean up the hair or other things stuck in it frequently

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Great but not flawless

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a very good job cleaning, but in my situation sensor for a dirty water tank stoped working after 5 days of use and it wont clean no more.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Plus 505 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    iRobot Roomba 505

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This IRobot is good, working is very well and whole instruction includes. Thank you for this item.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 1 out of 5 stars

    Decent navigation but plagued with issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not thrilled with the unit nor the lack of support from this company. The 505 does not empty the debris bin. Contacted their support and the only trouble shooting step from the company has been to restart the unit and the base. Once those steps did not work I waited over a week for their support rep to come back and ask about the warranty status for this unit that came out 2 months ago. On the positive side the 505 does seem to navigate around obstacles better but has canceled the running job several times claiming that it was stuck while in the middle of the room. Until they get these issues fixed I would recommend that this one be avoided.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Plus 505 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Navigation is great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great the navigation is better than before great

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Plus 505 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Makes chores easier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my previous versions of iRobot vacuum and mop to this model. Great product! Love the time it saves me.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba 505 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors IRobotPWR

  • Rated 2 out of 5 stars

    Faulty performance

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daily errors, having to reboot, stop routine, uninstalling and reinstalling the app, which crashes and fails to show progress properly. Additionally, seems to have insufficient sensors to properly map areas. It would not go under a computer desk, regardless of ample space. It always some dirt spots.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba 505 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

Sponsored