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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $999.99

Customer reviews

Rating 4.2 out of 5 stars with 121 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 121 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    The Best Robot Vac + Mop I've Ever Used

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone through many generations and brands of robot vacuums over the years. Each time I try one, I am always left unimpressed and wanting more. They either are extremely dumb and try to eat everything on the floor (socks, cables, money...) and would ram into your walls startling you, or just sucked (not in a good way for vacuums) at sucking. So, I honestly was skeptical to try out the Roomba Plus 505, just because of my bad experiences in the past. I just recently bought a new home that has hardwood + tile everywhere, no carpet! Just some area rugs. I really needed help with mopping and saw this and thought, ok why not? Setup was very easy to do, just unbox, fill the water tank put it in, attach the mops and sweeper and you are done! The home base is really nice, it looks sleek, seems well built, and has a little ramp for your minion. I thought the auto map worked pretty well. Obviously you want to do your best job at removing anything that might get in its way. Another cool thing is that it auto detects what the furniture is. So after a few runs, it will know "oh thats a dining table, oh that is a bed, oh that is a couch" and put it on your map, and know how to navigate it better. The spot clean feature is nifty to use in a pinch. But let's get down to what matters the most, how well does it clean? Well, let me tell you, I am actually very impressed with how well this thing can clean. My floors were quite dirty and hadn't been mopped in almost a month so I put this thing up to the test. Wow I could not believe how much dirt it picked up in the dirty water resovoir! I then had it do a deep clean pass after spraying some floor cleaner, and my floors came out better than when I moved in. And to top it off, I didn't have to lift a finger or break my back mopping! And then the cherry on top is that it cleans it's own pads, notifies you when to replace them, empties its own dustbin and dirty water and fills up with new water. It's honestly everything you could want! The only "complaint" is I guess it's slow, it could take a couple hours to clean the whole house and needs to refill quite a bit, but I mean what do you expect? On top of superior cleaning, this robot is quite smart. Like really smart. It never has gotten any of my rugs wet in mopping mode! It knows when a rug or carpet is coming up, and auto retracts the mop pads so it does not get wet. And then it starts to vacuum and it does a great job at that too! And once it is done, it sets back down the mop pads to continue hard wood + surface cleaning. 5/5, great job iRobot!!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Plus 505 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Great help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised just had a party and people drug in a lot of dirt started the vacuum afterwards and had minimal to clean

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello JeffW, thank you for letting us know about your experience. We're happy to hear your excitement for our products! IRobotPWR

  • Rated 5 out of 5 stars

    Rumba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how easy it is to use through the app. You can schedule cleanings, see the map, and even control it from anywhere. It saves me a lot of time and keeps my floors looking clean every day. I definitely recommend it!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Plus 505 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 1 out of 5 stars

    Decent navigation but plagued with issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not thrilled with the unit nor the lack of support from this company. The 505 does not empty the debris bin. Contacted their support and the only trouble shooting step from the company has been to restart the unit and the base. Once those steps did not work I waited over a week for their support rep to come back and ask about the warranty status for this unit that came out 2 months ago. On the positive side the 505 does seem to navigate around obstacles better but has canceled the running job several times claiming that it was stuck while in the middle of the room. Until they get these issues fixed I would recommend that this one be avoided.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Plus 505 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 3 out of 5 stars

    Didn’t work out

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great until it wasn’t after a few days of use the product leaked and left puddles of water.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Robot vac

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues out of the box. Problem with connecting and mapping issue customer service was useless

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba 505 Combo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    iRobot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, easy to set up and easy to clean the wash pads.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello SuchitaP,, thank you for letting us know about your experience. We're happy to hear your excitement for our products! IRobotPWR

  • Rated 5 out of 5 stars

    Perfect Cleaning Device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect device for home cleaning very easy to use.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for letting us know about your experience. We're happy to hear your excitement for our products! IRobotPWR

  • Rated 3 out of 5 stars

    strike one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my son and his family. Had to return the first one because of an issue. The replacement is working fine for the last few months. Would give it more stars if not for having to return the first one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good still very new hopefully it will last for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is Great at Both Vacuuming and Mopping! Worth every Penny!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product and especially helps us with all of the hair from the pets. We don’t have to clean the floor every day because we have a robot to do it for us!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Plus 505. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, makes the house look amazing while we’re gone! Money well spent

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great upgrade with mop combo–A Must-have for pets

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Roomba 505 Combo robot after using an older Roomba and a competitor’s LiDAR-based robot vacuum for years. While those handled basic vacuuming okay, I never had a robot that could vacuum and mop together. With a new puppy in the house, I needed something more advanced and hands-off to keep our floors clean from fur, pawprints, and everyday messes. Right away after setup, I noticed the suction power is much stronger than my previous roomba I’ve owned. It picks up pet hair, crumbs, and dust in just one pass even from rugs and edges. My older Roomba had trouble with thicker rugs and often missed spots, but this one glides over all surfaces and cleans thoroughly. This was also my first robot with a mopping feature, and I’m honestly impressed. While it’s not built for deep scrubbing dried-on stains, it’s excellent for everyday spills, footprints, and light dirt. My hardwood and tile floors look noticeably cleaner after each run. Setup was super quick, less than 15 minutes. The Roomba app walked me through the mapping process, and setting up the dock was as simple as plugging it in on a flat floor near an outlet. One of my favorite features is how hands-free it is. The dock empties the dustbin automatically, washes and heat-dries the mop pads, refreshes the pads mid-cleaning if needed. This means I don’t have to touch soggy or dirty mop pads at all. That alone is worth the price to me. The LiDAR mapping is fast and precise and it mapped our 3,200 sq ft home in under 45 minutes. It knows exactly where it is, avoids furniture and cords, and doesn’t get stuck like older models used to. Plus, the built-in AI recognizes and avoids things like socks, cables, toys, and even pet accidents, something I used to worry about a lot with a puppy around. The new Roomba app is easy to use. Now, I can clean specific rooms or areas, set suction power levels, choose vacuum-only, mop-only, or both, turn on SmartScrub for deeper cleaning, track which rooms get dirty the most. It also works with Alexa and Google Assistant, so I can just tell it, “Clean the game room,” and it gets to work. Despite all this power, it’s quieter than my older models and doesn’t sound very loud or annoying. The robot and dock look sleek and modern, and they actually blend in with my home. With a shedding puppy in the house, this robot is saving me hours of cleanup every week. It handles fur, dirt, and scattered puppy kibble with no problem. I now run it daily, and my floors stay clean with almost no effort. At around $800, it’s definitely an investment, but for what you get, it’s a great value. The combo of self-emptying, mop pad washing/drying, strong suction, and smart obstacle detection makes it a complete and well-rounded cleaning solution.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Plus 505 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new toy, works like a charm. Just read the manual and do as instructed

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Plus 505 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! cleaning my floors on a schedule. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The VERY best household help item. Made my life and chores so much easier! I absolutely love it!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Plus 505 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    richard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and effcient product I would recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make your life easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using it for 1 month now and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremenda la máquina hace un trabajo espectacular y de eficiencia

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Plus 505 Combo. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR