Customer Ratings & Reviews

Water tank usage is short has to refill and change often

I am not satisfied with this purchase. The robot vacuum cleaner has caused problems from the beginning. The map it created was inaccurate, so it did not clean the entire area and missed many spots. It often got lost and could not return to the charging base. Additionally, the battery life is very poor. I expected much better quality and cleaning performance. Unfortunately, the product did not meet my expectations.

Amazing, easy to set up and easy to clean the wash pads.

So far so good still very new hopefully it will last for a long time

Works great, makes the house look amazing while we’re gone! Money well spent

Is Great at Both Vacuuming and Mopping! Worth every Penny!!!

The VERY best household help item. Made my life and chores so much easier! I absolutely love it!

Love my new toy, works like a charm. Just read the manual and do as instructed

works great! cleaning my floors on a schedule. Couldn't be happier.

Tremenda la máquina hace un trabajo espectacular y de eficiencia

We have been using it for 1 month now and it works great.

very good and effcient product I would recommend it!

This saves me so much time. Amazing price for what you get to.

The cleaning is good but the charge doesn't last for more than 30 minutes or so. This means it can't clean a 2 bed room apartment even. I would have preferred to return it but I was 1 day late before the return window closed.

Best experience ever, love the price match guarantee

Excellent, quality, price; efficiency……………………………….

I went to a Best Buy store in Orlando near the Millenia Mall. I bought several expensive items. I noticed that the salesperson had not included the apartment number. He told me that it would be okay and that he would contact me by phone. I reminded him that I am Brazilian and did not have an international phone number. He said that it would be okay and that he would send me an email and that I would be able to get the apartment number by email. I asked him again to correct it, but he said that he could not. Then my struggle began. At Best Buy they told me that I had to contact FedEx, at FedEx they said that I had to contact Best Buy. I went back to the store and they said that there was nothing they could do and I returned to Brazil without the items. In addition, I could not buy again because my credit card limit was compromised.

Having a big issue with there software on the app and with the robot not working right. Talked with iRobot customer support after some trial and error they sent me a new unit just for it to have the same issue. If it worked the way it is suppose to it would be 5 stars easy.

I have gone through many generations and brands of robot vacuums over the years. Each time I try one, I am always left unimpressed and wanting more. They either are extremely dumb and try to eat everything on the floor (socks, cables, money...) and would ram into your walls startling you, or just sucked (not in a good way for vacuums) at sucking. So, I honestly was skeptical to try out the Roomba Plus 505, just because of my bad experiences in the past. I just recently bought a new home that has hardwood + tile everywhere, no carpet! Just some area rugs. I really needed help with mopping and saw this and thought, ok why not? Setup was very easy to do, just unbox, fill the water tank put it in, attach the mops and sweeper and you are done! The home base is really nice, it looks sleek, seems well built, and has a little ramp for your minion. I thought the auto map worked pretty well. Obviously you want to do your best job at removing anything that might get in its way. Another cool thing is that it auto detects what the furniture is. So after a few runs, it will know "oh thats a dining table, oh that is a bed, oh that is a couch" and put it on your map, and know how to navigate it better. The spot clean feature is nifty to use in a pinch. But let's get down to what matters the most, how well does it clean? Well, let me tell you, I am actually very impressed with how well this thing can clean. My floors were quite dirty and hadn't been mopped in almost a month so I put this thing up to the test. Wow I could not believe how much dirt it picked up in the dirty water resovoir! I then had it do a deep clean pass after spraying some floor cleaner, and my floors came out better than when I moved in. And to top it off, I didn't have to lift a finger or break my back mopping! And then the cherry on top is that it cleans it's own pads, notifies you when to replace them, empties its own dustbin and dirty water and fills up with new water. It's honestly everything you could want! The only "complaint" is I guess it's slow, it could take a couple hours to clean the whole house and needs to refill quite a bit, but I mean what do you expect? On top of superior cleaning, this robot is quite smart. Like really smart. It never has gotten any of my rugs wet in mopping mode! It knows when a rug or carpet is coming up, and auto retracts the mop pads so it does not get wet. And then it starts to vacuum and it does a great job at that too! And once it is done, it sets back down the mop pads to continue hard wood + surface cleaning. 5/5, great job iRobot!!

What a joke, buy a broom and a mop. It’s a joke but a costly one. Not worth the thought but not the fault of Best Buy.