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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 387 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers find value in the Roomba 614's cleaning performance and ease of use, with many praising its effectiveness on pet hair and simple operation. However, some users experienced issues with navigation and noise levels, while others noted concerns about battery life and dustbin capacity. The ability of the Roomba to return to its dock also received mixed reviews. Overall, the Roomba 614 provides a convenient cleaning solution, but potential buyers should consider these reported limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 387 reviews
  • Rated 3 out of 5 stars

    Okay, could be better for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes too long to locate dirt/mess and pick up. Roams around the same spots and takes forever to cover one toom

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't really do much of a deep cleaning as one would do with a good cleaning, but i guess it does the job.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Self operational vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Have to watch it cause it will get caught up on cords.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not totally what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected this machine to do a lot more than it does, but it will suffice as I don't have a lot to vacuum.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I call it I lazy for people like me with kids around the house. it helps with small stuff and saves time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Upgraded to model with wifi-option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    items was for mother day but it wasn't received until the following week

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gets stupid be A LOT!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Entry level machine, the lowest level of intelligence. Not very smart.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish we could have bought to higher grade one but hind sight is 20/20 does a good job

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin capacity

    Rated 1 out of 5 stars

    Does not perform like advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small collection bin that will fill up within minutes of use. Does not perform well transferring from flooring to carpet. Would have returned it to store but waited too long after Christmas to set it up and put it service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device was good. We gave it put as a Christmas gift at our company party.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good basic sweeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job, you just need to turn it off after a while.

    I would recommend this to a friend
  • Cons mentioned:
    Docking

    Rated 1 out of 5 stars

    It is not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roomba 614 is not worth the money. It does not move from carpet to carpet. It doesn't like the patterns and will stop. It won't dock. Just a piece of junk

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I eobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not happy with this purchase. It stops many times, sometimes it starts again on its own, sometimes I need to press the button. I need to take it to technical assistance

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on Black Friday and took it home and set it up right away. It is so random, bounces all over the place and doesn’t clean an entire room. I exchanged it for the roomba 690 and have no complaints.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Roomba 614

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No date and time or schuleding start time or date.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the product. It might have been defective but kept returning to the base after shortly running it's cycle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last two years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device, in spite of my taking very good care of it, and doing all the required maintenance, died after only 22 months of use. The manufacturer's warranty is only one year. The manufacturer was unable to determine what was wrong with it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot be programmed through app Not user friendly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Would not return to dock.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because there was only one brush, it did not clean well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Betty Gentile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas present so I cannot review it yet. There was no bill in the package or shipping invoice. If it doesn't meet expectations how do I return it please advise. Thanks

    I would recommend this to a friend
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