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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 387 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the Roomba 614's cleaning performance and ease of use, with many praising its effectiveness on pet hair and simple operation. However, some users experienced issues with navigation and noise levels, while others noted concerns about battery life and dustbin capacity. The ability of the Roomba to return to its dock also received mixed reviews. Overall, the Roomba 614 provides a convenient cleaning solution, but potential buyers should consider these reported limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-387 of 387 reviews
  • Rated 1 out of 5 stars

    Really again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't do my floors. It hates the pattern in the carpet and stops . One carpet it will not even move. Bad decision because I'm stuck with a 300$ paperweight

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Irobot

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it because it zig zaged instead of going up and down. Didn't clean all areas.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    This is a basic model

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and had high expectations. We have a dog that sheds a lot and 2 cats. We need to vacuum our house daily. We also have mostly wooden floors with area rugs. This was great for getting under the bed and to have something vacuuming the house when we weren't around. But it didn't do the best job picking up pet hair. I also found it stalled in the middle of a room when coming home. If you press 'dock'... it will eventually do so when it gets close to the dock, but 3 times in the course of a weekend (the weekend we bought it) it was dead in the middle of the room. I disappointedly returned the product, but will eventually buy a different one. Buy this product if you have no pets and a small apartment or house. Otherwise go with a more expensive model.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor, or no, instructions

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No documentation of the various icons, lights, etc. when unit has problems.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Incredible Roomba vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Roomba. I live alone and do not have time to clean the house. I have tile floors and carpets in the living room and it cleans both incredibly. Could not be happier with my little vacuum friend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Died after 3 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked pretty well but only lasted for about 3.5 years. Can’t justify buying another one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These seem all great unless you have some black carpet. It sees black strips as a cliff and the cliff sensors can not be shut off. It also sees heater vents as cliffs. Would be a great product if the cliff sensor had a option to be shut off. Mine usually never finishes up. Says it is stuck on a cliff. They said to put up there virtual wall. The only problem is I want that throw rug vacuumed. If I had known about this I would have never spent the money.

    No, I would not recommend this to a friend
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