Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3165 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Roomba 675 for its excellent cleaning performance and ease of use, finding it particularly effective at removing pet hair. However, some users point to navigation challenges and a somewhat loud operation as drawbacks. Concerns were also raised regarding battery life and the dustbin's capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,165 reviews
  • Rated 3 out of 5 stars

    Very basic

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok. Very basic Robot, it doesn't have any of the intelligent mapping. it just do the basic cleaning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Robot

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn’t like tis self cleaning iRobot i can do better sweeping cause it really misses a lot of the area before it moves on

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So, so...

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful for common areas. However, I am still more satisfied with hand held vacuum that can reach corners.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Wish I spent the extra for the next model up

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I’d spent the extra money for the next model up. This one is okay, but loud.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to highly priced for the amount of redirecting it. The amount of times it gets stuck is unreal. Definitely don't recommend.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Unfortunate Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not find the vacuum very useful. We have tile floors and it did not do a good job in cleaning. Also if you leave closet doors open it gets lost for a long time in closets. Electric wires can be a problem. Vacuuming using a good vacuum is far superior. We have returned this product and don’t recommend it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Docking

    Rated 2 out of 5 stars

    No good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for 2 months and then started having trouble docking, then charging.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Rumba Much Trouble

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not Best Buys fault. I tried for hours to get the Rumba app on my phone. I also spent 3 hours on the phone with them to no avail. Rumba shuts off before returning to her port which is within 5 of 6 feet. If Rumba gets stuck then I have to find her. She tells me to use my app, but that is not an option.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dirt pickup

    Rated 2 out of 5 stars

    Great for beginners

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It picked up well I just didnt have a strong internet connection that was my only problem

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roomba

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba is average, at best, does not detect room areas very well and gets lost easy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it's okay

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one has a small filter so after 10 minutes of running, you should empty the canister, especially if your pets shed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad robot

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dumb robot. Just kept banging into everything. Returned it. Got a Shark AI and it performs leagues better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Can be little more features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More manual work need little more pathways working on the same location

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 2 out of 5 stars

    Roomba

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really enjoy too much, filled up too quickly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wifi issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy buy. No issues in ordering online. However wifi on the roomba has some issues. Keeps dust low.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I robot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too early to tell! Too early too tell Too early to tell Too early too tell Too early too tell

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Not for me or my wife. Cool concept and maybe for small areas but not for my house.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. They were not pleased as it jusy kept bunping the wall.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Irobot roomba

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to babysit the robot as it gets stuck around chairs etc and considering you leave it running for much longer than you would ordinarily use a normal vac, it doesn't do the job. It barely vacs the center of the room and when it does, doesn't pick up everything.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    1st ever roomba

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. I'm still debating if I like it or not or if u just bought a broken one. It does clean some...

    I would recommend this to a friend