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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3165 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers commend the Roomba 675 for its excellent cleaning performance and ease of use, finding it particularly effective at removing pet hair. However, some users point to navigation challenges and a somewhat loud operation as drawbacks. Concerns were also raised regarding battery life and the dustbin's capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,165 reviews
  • Rated 3 out of 5 stars

    Not as expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just running around but don’t see it pulls dirts on the side.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meeeerp

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont connect to WiFi and it won’t charge. When we first got it, the battery was fully charged we tested the vacuum without connecting it to wifi and it seemed to vacuum just fine but without wifi connection and charging station working we will be taking it back for a replacement.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t end up working out for us. It kept having issues with the wheels and wouldn’t run regularly. Thankfully, I got the best buy protection plan and was able to trade it in for another model.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its taking so much time to clean on room. Not so satisfied

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk. Purchased one for each level home 80% hardwood. Both units die before completing each level and always getting stuck.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality...Efficiency...Connectivity...All found elsewhere

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works great for bare floors not carpeting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems great on the floor bare floor but on the carpeting not so good

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Not good at all

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. Got lost every single time I used. Stick in the same place most of the times. I returned. I would not trust go out and let this thing alone cleaning. He couldn’t find the way home to charge. Disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I love my roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Y’all need this amazing thing in your life! It’s the best thing ever invented!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Will not go back to home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum never returns to its home. It always dies somewhere random. I have the home base in an open area and have tried everything to get it to go back, but it won’t. Other than that it works as advertised.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work well. We didn’t have a good experience with it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I Robot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up taking this back and buying the Shark Vacuum.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    suction on vacuum could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. Does entireroom but suction on vacuum could be better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not very strong suction for picking up dirt.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loud and not very accurate. It’s not worth the $.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Terrible product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t pick up a lot, it ran in circles, gets caught on the slightest rug, didn’t either understand or follow commands from the app, and wouldn’t go back to the base once commanded to.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No so great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum. Stop So many time so it doesn’t clean very well

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Disgruntled Custo,er

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had my Roomba a month and it is wobbling and making terrible noise. Until I find out what's wrong can't review. Plus the instructions on wifi we're terrible could not set it up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ended up returning

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed ended up returning. Suction seemed weak.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The I robot is ok, it's not at all like I thought it would be.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I should have returned

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't get the hype of these vacuums, they clean mediocre at best. I spent more time trying to guide it in the right direction then it actually cleaned. It's been stored under my bed and I have returned to my shark stand up vacuum.

    No, I would not recommend this to a friend