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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3165 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Roomba 675 for its excellent cleaning performance and ease of use, finding it particularly effective at removing pet hair. However, some users point to navigation challenges and a somewhat loud operation as drawbacks. Concerns were also raised regarding battery life and the dustbin's capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 3,165 reviews
  • Rated 1 out of 5 stars

    Highly disappointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even tough I bought this back in 2018, I started to really use it this year , during the Pandemic , and it already gave me trouble , saying I needs to replace the bin, which I did and still is not working I called iRobot to report the problem and I’m still waiting for a response to see if I’m going the be helped would never ever buy again from this company

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return. Could not get app to work with my newer iPhone. And will not go over throw rug

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Outdated 20 year old design.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outdated. Not worth the price... Upgraded to the I3 model with auto empty bin for a little more.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Roomba1

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't a smart vacuum. Designed to bounce around house, won't map out rooms.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after about 5 months. I have vinyl floors and it struggled to pick up anything off of them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    When it actually worked it was great.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now it’s appointments only I still have a roomba that won’t charge. Very disappointing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working within 6 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item in May for Mother’s Day and now it’s not even 6 full months later and the rooms won’t start. It just keeps saying “Error 1, move room a to a new location and press start” but it doesn’t ever start working no matter what we do. I paid over $200 for this item, I would’ve thought that I would at least get my moneys worth. Never again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Way too loud and clunky

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too loud and disrupting while it was working. Also didn’t really pick up much.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mehhh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuums ok, but juste repeatedly goes back over the same areas so only a small part of the house gets vacuumed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Vacuum

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't Chan the way it shows it should and yes i only use it on tile and wood flooring. Not rugs

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Going back

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it have COVID-19 it don’t know where the charger at it hits the walls hard

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Stop charging

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year stop charging so I can’t used anymore

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not nearly as good as my old Eufy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm actually stunned at what a poor job this Roomba does in cleaning my apartment. I'd had a Eufy prior to this, and believed the Roomba 675 would be an upgrade. But this machine seems to pick nothing up and randomly stops in the middle of the rug. I don't know if my Roomba is defective or buggy, but having had a 'robot' vacuum cleaner before that was very effective, I feel totally ripped off by this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overhyped underpar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Darn thing doesn't do anything right. Won't ever buy another one. Perhaps Best Buy shipped me a defective one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Docking

    Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing stopped docking and was unable to charge after the 2 week return period, (after 3 weeks)

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Romba

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad device, but it doesn't vacuum as well as you would expect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    Get stuck all the time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean good but get stuck all the time and make tu many circle in the same place

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    I dont like it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend. I dont like the noise its to high

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not thrilled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes forever and gets stuck easily so I end up using my vacuum anyway. It just takes up space. May return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t fit my needs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could give it five stars but this vacuum doesn’t do what it says if does. Very disappointed!

    No, I would not recommend this to a friend