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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3165 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers commend the Roomba 675 for its excellent cleaning performance and ease of use, finding it particularly effective at removing pet hair. However, some users point to navigation challenges and a somewhat loud operation as drawbacks. Concerns were also raised regarding battery life and the dustbin's capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,165 reviews
  • Rated 1 out of 5 stars

    Do not buy this model

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked a few times since purchase. The brush not rotate cause it to stop every few seconds. No hair got stuck on the bottom. I wish I didn’t buy this at BB cuz couldn’t return after 1 month. Product only works for 2 months, even when it works, it’s a pain to keep moving it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Broken Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It died after 3 weeks; now, it goes in circles and does not vacuum.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for thick carpet

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only get if you are using on hardwood floor and very thin carpet,. not good for thick carpet

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    IRobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't get the whole area.I need to follow it around and make it go where it missed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not what we were expecting. didn't really pick up on our laminate floors. too random

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not worth the investment

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working withing a year. It would not charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    It sucks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better on carpet and also takes forever to clean one spot

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Roomba

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fun and cute but not the most practical. Doesn't get used at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just Vacuum Yourself

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this vacuum as a gift for my mother for her birthday. She has been disappointed with it from the start, but neglected to tell me within the return time. It is not worth the money and does a poor job. Unless you have an incredibly open floor plan with no obstacles then this vacuum is a waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Roomba

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba was not connecting to my phone and it wasn't really cleaning up good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Might have been a bad one, but returned it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this item. It would get stuck under our dresser every time it ran in our bedroom. Started getting a right wheel error, so it would just spin. And it gave us a front bumper error. So, don't know if it was a lemon, but couldn't wait to return it. We had it for 5 days and it gave us errors 5 times. Only "completed" a job once.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Robo vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned to store to purchase a different brand that picks up dog hair better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Get larger instead

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fills too quickly. I wish I purchased the larger one. Not worth the value

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Roomba does not like dark floor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not work on dark colored floor or carpet. Also random logic of cleaning is not efficient.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not enough suction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't seem to have enough suction. It would run over 'dirt' and leave it behind.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Roomba

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item did not meet our needs and was given to a friend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My area rugs have black woven borders, which apparently the Roomba takes as a drop off. Thusly, it would not vacuum the rugs. Also would not fit under my sofa or love seat, thusly very expensive to perform such a small area. Returned to Best Buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good toy to plat with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good toy to play with but the performance is below average at best.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not enough suck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Get a stronger vaccum. It acts up all the time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had to return it. it doesnt seem to clean the floor properly. We tried using it but we were not pleased with the result. we had to return it. We spoke with a friend of us who also owns this and she said she has to replace it yearly. perhaps others will have better luck.

    No, I would not recommend this to a friend