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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3165 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers commend the Roomba 675 for its excellent cleaning performance and ease of use, finding it particularly effective at removing pet hair. However, some users point to navigation challenges and a somewhat loud operation as drawbacks. Concerns were also raised regarding battery life and the dustbin's capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,165 reviews
  • Rated 1 out of 5 stars

    Didn't like it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I didn't like this product. I was purchased this because seeing positive reviews but product was not work as I expected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not cover whole floor surface. Repeats same pattern over and over. Had to buy and use regular vacuum. Poor performance

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good with dog hair

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this vacuum for Christmas and I was disappointed. I have a dog that sheds a lot and the unit was not able to pickup all the hair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not that great...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a while and then started having issues. In the middle of trying to make a warranty claim and not going well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    IRobot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again did not even charge then you call geek squad no help at all. Very poor service and lack of help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scratched our hardwood floors

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new and went around leaving scratches on our hardwood floors.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not sweep well at all, cool device though! Wonder if it would be worth it getting a more expensive one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke only after a few uses in the just of covid, which made exchanges more difficult.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Works great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it Because I don’t have enough room, but I’m sure that it is great! My mom has one and she loves it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dependable little helper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I hurt my back earlier this year and this efficient little helper has been a huge help

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Excellent for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am and have been well satisfied with the products I have purchased from Best Buy, both in Massachusetts and Florida stores.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned cuz it was kinda slow and keep stuck on the carpet .so i had buy other one and compare and return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not work well. We have a pet and we have to go vacuum behind so defeats the purpose.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of junk stay away!! Couldn’t return because it fell after the 14 day return period!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken in a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible don’t waste the money broke after 1 month a 1 day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It dies not do all that it is advertised to do you have to oook for it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good, after 3 uses the side brush stopped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely clean worse product ever purchased waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor quality product. I will not recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality product. I will not recommend it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped connecting to wifi and can never find its dock

    No, I would not recommend this to a friend