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Customer reviews

Rating 4.4 out of 5 stars with 3165 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers commend the Roomba 675 for its excellent cleaning performance and ease of use, finding it particularly effective at removing pet hair. However, some users point to navigation challenges and a somewhat loud operation as drawbacks. Concerns were also raised regarding battery life and the dustbin's capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 3,165 reviews
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, it seems to get stuck sometimes and go in circles and miss some spots, we are still working on trying to get it to go where it needs to go.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great on hardware floors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the results on hardware floors! It does fine on carpet, but it looks like we will still have to use another vaccuum for pet hair.

    I would recommend this to a friend
  • Pros mentioned:
    Dirt pickup

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I’ve ever made. Had this for a little over a month now and I run it everyday and it’s still picking up dirt. I’ll never go back to hand vacuum ever again!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Jury still out on this thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it cleans up dust, to a certain extent, I still find its random sweep patterns odd and not always fully complete. But more than anything, the noise bugs me. I'd been hoping to program it so that it cleaned during the night or early mornings. Not possible, in my opinion. Each time, it would jolt me from slumber even when 75-80' from my bedroom. Now, we use it during the day. But I suspect that we could use our regular vacuum cleaner and get the job done in far less time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ths vacuum it starts to clean my house when I leave so I won't hear the vacuum do it's job. All you have to do is setup so the vacuum knows when you leave your home that it.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok but it gets stuck a lot. I set it so that it’ll clean while I’m gone but it always gets stuck on something so the house doesn’t get clean. Besides that it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the Roomba has been the best decision ever. She is just amazing, she is now my best friend. I have 3 puppies making difficult to keep up with a clean house. Simply fantastic

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works good but loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice vacuum but a little loud, but for the money cant expect too much more. I would recommend as nobody wants to spend much more than this product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Navigation

    Rated 2 out of 5 stars

    Roomba

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I setup the Roomba and it started to learn the house. takes about 30 day for it to map the house. it gets stuck very easy and the battery will die. You have to pick it up and put it on the charging station. It has a hard time after that to reconnect to the wifi. You tell it to clean a room and it will clean a different room. I wish I would not have spent the money on it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    it cleans under the cabinets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time it ran, I wasn't that impressed because it kept going over the same areas. I will say that we don't have wide open areas, so it has to navigate around things. The next couple times it ran, it went on a straight line under the cabinets, picking up the food particles and dust bunnies. That is my pet peeve. The battery lasts right around an hour, so it can clean quite a bit. Also, the notifications are cool, when it needs our help. It is worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vaccuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great robotic vaccuum. Works great cleaning the floors. We do have a thicker rug on our vinyl plank floors that sometimes does get stuck on but it really cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Ordered as a replacement for our aging Roomba 665

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, simple and relatively inexpensive replacement for our (now retired) Roomba 665. We haven't needed to use the app-controlled feature, so just use it in "traditional" fashion, and it works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Cleaning!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a life savor! Having all vinyl flooring downstairs is great but a lot with animals to keep up with. This vac is easy to maintain and saves so much work. Best birthday gift. Very easy set up.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one on sale, it’s alright so far but do get caught up in wires. I might upgrade soon so I will know what parts are clean and what’s not.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to clean without having to do it yourself. Great for dirt, dead insects, pet hair but not for a deep clean. Time saver. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Average Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work as well as I had hoped but I guess I can’t expect much as I purchased the lowest level model. Works very well on carpet but often pushes dirt around on hardwood. I purchased it mainly for my kitchen/living room floor but it appears the space is too big for this model. It seems to clean the same side of the room over and over. I sometime have to actually pick it up and move it to another part of the room for it to clean it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love my Roomba!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd been debating purchasing this product for a while and finally I saw it on sale and went for it. I absolutely love it!!! I can schedule it to clean while I'm away from home and come home to a cleaner house.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation, Noise level

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first roomba purchase with having a competitor brand. Not impressed. Loud, didn't pick up as well as other brand, gets stuck to easily and couldn't find it's way back to base at all. Thought roomba would be better. Oh well. Will return for same brand I have. Eufy does better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    not as good with dog hair

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans floors well but not so much if your carpet is dense or thick. It was disappointing with regard to picking up dog hair

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    We love Charley!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We named our Roomba, Charley. He has easily become the greatest addition to our family. He is helpful and really gets all those crumbs. It like having a dog without the commitment and vet bills.

    I would recommend this to a friend