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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3165 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers commend the Roomba 675 for its excellent cleaning performance and ease of use, finding it particularly effective at removing pet hair. However, some users point to navigation challenges and a somewhat loud operation as drawbacks. Concerns were also raised regarding battery life and the dustbin's capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 3,165 reviews
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Works great on my hard floors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a robo vac that I could schedule to run every day and that would not get stuck, and this fits the bill. I have wood and tile floors and no longer need to do any sweeping or dust mopping. I just damp mop as needed. Roomba takes care of the dirt and dust bunnies. It only got stuck under the corner of a cabinet overhang, but I stuck a felt furniture pad under the edge of the cabinet so the vac can’t fit under it now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lolita the Best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to clean the house, very easy to use. Excellent price and strong machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Safe on oriental and wood floors!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely cleans the area rug and floors. We have a guinea pig that kicks up bedding and it picked that up easily. But did get stuck under a recliner rocker that tilts back just above the floor. I let it go to see what would happen and it eventually freed itself but it seemed not good for the product. It returns to its own base and charges, very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    So Glad We Got Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After watching Roomba in motion at our daughter’s house we finally decided we also needed Roomba. So glad we bought it. We made a few small moves to remove some obstacles and Roomba does a great job. Under the beds has never been so clean. It is easy to clear put the filter area and remove long hairs and threads that may get caught in the wheels or brushes. Very glad we bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Roombas are worth it.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 675 does not have all the features of its counterparts but it does a great job. It’s easy to problem solve any issues that come up. You may find yourself wanting to upgrade to the versions that you can better control where it moves or empties itself.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this and it keeps the little dirt off the g fry puns

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about robotic vaccums. But I have been very pleased with how easy it is to use this vacuum and how well it cleans. I thought my floors were clean until I emptied the bin. There are other models and brands which have more features, but I'm very pleased with my decision to purchase the Roomba 675. Great quality for the price! I've already purchased one for my daughter & recommended it to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Pet hair removal

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and set up gets the pet hair does equally well on carpet and hardwood floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    My kids love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up ! Helps keep everything clean . We do wish it was a better in tight spots!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Works well for in between sweeping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. Picks up lots of dog hair and dust. The only problem that we have with the roomba is that we always have to physically pick it up and relocate it to another part of the house for it to clean. Seems only to clean on one side of our house, lol. We were surprised on the amount of dust and dog hair it actually collected.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Pleasantly surprised.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had been wanting one of the robotic vacuums for about a year. I have always thought they were kind of “gimmicky” and didn’t think one would have enough storage capacity to actually keep an entire room clean. I finally bought this for her Birthday in September and I can honestly say that I have been thoroughly impressed with its performance. After setting up a schedule (with a phone app or talking to Alexa, which is pretty cool) the thing starts on its own, does a remarkably good job of vacuuming and puts itself to bed on the charger all on its own. You can even name it. Ours is named Alice (any Brady Bunch fans?) Wish we would have bought one years ago! Very pleasantly surprised!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation, Noise level

    Rated 3 out of 5 stars

    Room for improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our first Roomba purchase and we actually returned it. Suction was pretty good and it did what it was supposed to. McCain issue we had was that it would get stuck very often. We hand tile floors and low pile rugs in some rooms. Roomba didn't care for that much. If it ever found itself half on a rig and half off it would sound the alarm. It also would clean the same room several times back to back then return to the charger and ignore the rest of the house. I think it was slightly louder also on the tile. Couldn't just set the timer and come home to a clean floor, we'd always get notified that it was sick somewhere.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Toy Eating Robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has wanted this particular brand for a while but it was never really on my radar because we’ve owned similar products by brands who shall remain nameless that failed miserably. I finally caved and we bought this right after Christmas and it has been a blast. We learned that you can name it whatever you want for Alexa enabled devices so we named ours “Toy Eating Robot” so we can tell Alexa to turn on the vacuum and the kids panic and run around picking up their toys before the robot picks them up permanently. The only downside I have seen is when it attempts to go from a hard surface to a raised rug it sometimes thinks of it as a wall or obstacle and will vacuum around it. The battery life is great and the canister capacity has yet to slow it down even with pet hair and the random toy it picks up.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Wish I'd got one sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved into a new place with hardwood floors. They are very dark and show every speck of dirt. I had been thinking about a Roomba for a long time and figured it was time to take the plunge. So glad I did. It's super easy to use. I can even start it with my Alexa and it does a great job keeping my floors clean while I am away at work.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Dustbin size

    Rated 5 out of 5 stars

    Great Roomba 675 for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the Roomba 675 on 7/17/19.so far so good. This little guy picks up dog hair on vinyl wooden floors and does a great job on carpets also. It does what it claims . I like the app where I can control it from my iPhone when I’m away. Just wish the bin was larger. But I love it. Would I buy another. Yes I would.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I was vacuuming/cleaning my floor at least one time a day b/c of dog hair and this vacuum literally cleans the whole house for me now-very liberating! The only thing is that it gets stuck sometimes under things and at times doesn’t return to base.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    iRobot does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IRobot does the job. I have a few places that it gets stuck but that’s all part of the convenience of having the iRobot do my vacuuming. Easy to work with my iPhone. Can start it or stop it from the app. So I don’t have to be near the iRobot to get it started or stopped

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Docking

    Rated 5 out of 5 stars

    Good value. Significantly help for clean house.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical of the ability of this device to navigate our first floor and provide sufficient suction to actually clean the carpet/hardwood. However, after a week of use it seems to be capable of providing good coverage and fairly thorough cleaning of a large first story. We did have to secure the dock to the floor to help it succeed in docking by itself more reliably.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Great vacuum for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum picks up more than you would believe. Easy to empty and haven't had any issues so far. I really like the phone app that goes with it. My only minor issue is that it tends to get stuck a little more than the last roomba I had, but some of that is my furniture and not the fault of the roomba.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Pet hair removal

    Rated 4 out of 5 stars

    Pretty good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is surprisingly quiet, and does good with pet hair. It does a pretty good job on both hard surfaces and carpet. It can get stuck, but if you plan everything right...push chairs in...don't leave things laying around, etc.....everything works great. I though that it holds a pretty good charge too, but we'll see in a few months.

    I would recommend this to a friend
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