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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3165 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers commend the Roomba 675 for its excellent cleaning performance and ease of use, finding it particularly effective at removing pet hair. However, some users point to navigation challenges and a somewhat loud operation as drawbacks. Concerns were also raised regarding battery life and the dustbin's capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 3,165 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    ... except the brush gets very clogged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have scheduled Freda (my Roomba 675) to clean the house every morning at 8 am. When I get home from work I dump the tray and spend a couple of minutes (occasionally up to 10) cleaning out the brushes... every day. That is the life of having a German Shepard and a long haired cat. While she does keep the house noticeably cleaner on days she completes her work, Freda gets caught on a lot of shoelaces, stringy toys, cables, and rubber toys on the carpet and sometimes might not finish her work because of it. With that said, she still cleans my house more than I do, and for that, I thank her. If I had a few more dollars and with the knowledge I now have, I would have purchased the Roomba E5 which seems better suited for pet hair.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fun to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the thorough cleaning provided by this item. I enjoy watching it work, and I find it very quiet. My only issue is the 2nd time I used it, the battery died (even though it lives on the charger). I was only using it for one average size bedroom and I had to put it back on the charger before it completed the job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent tool for touching up the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Setup was easy and Roomba does a great job. While it does just kind of bump around the area you have it set up, it does do a great job and gets into places that aren't easy to reach with a regular vacuum. It won't replace a regular vacuum, but it will definitely reduce the number of times you do have to vacuum. I'm thinking about getting one for each floor of my house!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish I would have bought one a long time ago. Keeps the dog hair at bay. You still need to vacuum occasionally and it gets stuck here and there, but all in all I love it. It will clean under beds and dressers, you can schedule it via an app on your phone. The app will send you an alert if it gets stuck. I might get one for my lower level as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    It works hard and is easy to maintain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice vacuum, easy to program, cleans even after a good sweeping it’ll fill up the bin. My only complaint is it getting stuck under the sofa and not cleaning thoroughly which I understand comes with the more expensive units with cameras. This one basically drives around randomly for an hour and goes back to the base sometimes

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer- has helped us keep the house cleaner with ease. Does the broad sweep for us, giving us the time needed for the details! We have a dog that sheds quite bit, and for the first time our floors are dog hair free! It can’t program the layout of our house, but so far that has in no way impeded our satisfaction with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Keeps floors and carpet clean without any effort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans during the middle of the night. Is not noisey. Picks almost all the mess and dust that accumulates on both the hardwood floors and the area rug. It sometimes misses areas but not often This is our second one. It finally gave up after years of service

    I would recommend this to a friend
  • Cons mentioned:
    Docking, Navigation

    Rated 3 out of 5 stars

    Has a lot of faults

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with the power this has. Every time Roomba cleans I am happy and disgusted with the amount of dirt and pet hair it picks up. My issues with it are these: Noise. It is super loud. Like I don't want it to run when we are home because it is so loud. It's haphazard. Watching it clean is frustrating because it will clean the same area 20 times and never even reach another. It doesn't find its home. Every time we have ran it we have to find it and put it on its base. It either doesn't find it or will not line up to dock no matter how many times it backs up and tries again. The one time it was cleaning it pushed the charging base so it wasn't in the right spot and it wouldn't be able to dock later on. We are returning this and opting for an option with mapping.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Iroomba

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second iroomba of this series. It clean up the area very well. It is louder than my 8 series iroomba but cleans just as well. Always clean it well after use and it can last a long time. I do not have wifi and it works just fine with out it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Dustbin size, Navigation

    Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first regret was that it was to load, and the compartment for the debris was to small, and it had a problem with finding the home base, also I had to return it because it didn’t want to charge anymore.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great vaccuum

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Easy to use because of course I’m not doing the work. Can be controlled from the app which is easy to use. Gives a warning if it gets stuck somewhere. I wish there was mapping so it could remember the pattern.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Adequate, but I’ve had better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not overly impressed with this iRobot. It does a pretty good job but it vacuums in a very random pattern and sometimes misses areas. It also has a tendency to get “lost” in one of the hallways and goes back to the same spot over and over again. I previously had a Neato and kinda wish I’d bought another one. My Neato had gotten old and was getting stuck on a shag area rug, but this iRobot won’t even go on the rug; it just bumps into in and turns away. So I have to use my stand up vacuum...oh, the horror! The iRobot also doesn’t show a map of the area it cleaned so I can’t tell if it went everywhere until I find the dirt it missed. I’d say this iRobot is just average for the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    It's a Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job cleaning on both hardwood and carpet. I have two dogs and picks up fur without issues. Need to empty the bin every two or three days. Sometimes gets lost and can't find home to charge.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Rosie Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item as a Birthday Gift for my wife. She had been wanting one to help us around the house, and I figured we could use it and if it did not help at least we gave it a try. She loves it, and I am a little underwhelmed with the performance so far. I find myself sweeping up small items it should have picked up every other cleaning. It does help overall in the big picture, at least that is what she has said. It is fairly loud so I would definitely set it in a room you won't be working in, or trying to watch anything in. Then move from whatever room it will be in, and so on. All in all, she loves it, it makes her happy and I do think it is a neat little gadget to help around the house, but nothing life changing in my opinion. No fear of it rising up and destroy the human race...yet.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal
    Cons mentioned:
    Docking

    Rated 4 out of 5 stars

    Good vaccum too sensitive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: great for picking up pet hair long or short, schedule functioning is nice feature, definitely worth purchasing. Cons: lining up with the base can be difficult, sensitive base, send home feature on app is tricky at times and causes delays in docking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Pet hair removal

    Rated 5 out of 5 stars

    great product for pet owners

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with. This roomba is great for those that have pets, you can have it working all day and just be picking up those hairs, and becomes easier to clean over all and you are able to control it through the app. I like that the battery last along time and that it is easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    This is a must have vacuum!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for Christmas (I know, usually not a good idea to buy your wife a vacuum for a present, lol) and she tells me over and over how much she loves it!! It does a great job at getting the pet hair and crumbs that are inevitable when you have 2 teenagers! I was pleasantly surprised how effective it is considering its small size but it does a great job!! We have been using it everyday for the last 8 months and so far we haven't had any issues with it at all. It is a solid little robot vacuum! A nice bonus is it is Alexa compatible so you can start it or tell it to go home by voice. We have it programmed to run everyday in the morning and it is one of our kids chores to empty every afternoon. We know only run our big vacuum every week or two instead of needing to run it every couple of days. One of the first things my wife noticed and commented on was how nice it is to be able to walk around the house barefoot again. If you have pets and/or kids or just want a clean floor I highly recommend you get a Roomba!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    good vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wi fi conected flawlessly, much better than shark. howeverr does not seem to vacuum in a distinct pattern out of the box like the shark did. vacuum itself works great but keeps getting stuck in random areas even those that are clear.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal
    Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Worth the Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has definitely made cleaning during the week a lot easier. I love that I can schedule clean ups and it is has worked well so far picking up pet hair. It is important to make sure items such as small areas rugs are removed prior to initiating clean up as it can get stuck and cause the clean up to be cancelled.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Navigation, Noise level

    Rated 3 out of 5 stars

    Not quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs on average 1 hr 40 mins at a time and then battery is low. It’s very loud for my liking. I thought it would be quiet. And does bump into a lot of things and makes loud noises.

    I would recommend this to a friend
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