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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1547 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Roomba 694's cleaning performance and ease of use, frequently praising its effectiveness on pet hair and dirt pickup, as well as its affordability. However, some users express concerns regarding its navigation, noise level, and battery life, with a few noting challenges related to charging and the lack of mapping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,547 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IRobot Roomba 694 has all basic features. I pruchased it on sale. Excellent price. I really happy with my purchase. It cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roomba Love

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Roomba! We have pine wood floors and live in a rural area where we constantly track in dirt & sand. I can't sweep enough and this little thing has been fantastic! Just getting to know it but already very pleased. Highly recommend for hard floors with area rugs.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Nice idea, But

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice not to do the vacuuming myself but not the best if one has pet fur, nor if your house has a lot of corners as it can not get into them. The charger quit working only a few months after we had it, was told this was unusual. Wish we had a more typical floor plan as not to have so many missed areas. Where it went it cleaned well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 1st robovacuum I buy and to be honest for being the lower end of the models I was impressed on how well it vacuums. I have a bilevel home so I really only use it in the living room because it has stairs and if I want to go to other rooms I have to pick up the vacuum and I havent done that yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! I have this robot for more than two year and still works great

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Area Mapping Capabities

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is prone to getting stuck since it does not have any mapping capabilities. Good for small rooms with minimal obstacles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good vacuum. I love how it cleans my carpets so nicely.. and returns home when job is done. You can also sent it home/to the dock when you would like through app on your phone. Slick!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation, Noise level

    Rated 1 out of 5 stars

    Do not Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned 3 different smart robot cleaning vacuums, this is by far the worst vacuum I’ve owned. I associated the brand name to quality but this is not the case. The robot performs extremely poorly. The robot needed help or got stuck on almost every run. The brushes and replaceable parts would constantly get jammed and most notably this vacuum is NOT pet friendly. We got a second dog (golden retriever) a year after purchasing this vacuum and considering that goldens are double coated dogs and heavy shedders the constant jamming and needing help got worse. To note, this vacuum was used primarily for the loft in our home and had carpet. The jamming was incessantly annoying. A few pros, the iRobot app User Interface, and Amazon Alexa integration is nice. If you have Ring you can automate it to run at different times or when your alarm system detects that you aren’t home. The primary cons, not good on carpets or rugs, and it is extremely loud. This is iRobots lower end roomba so maybe their higher end ones are better but I have two Shark smart robot vacuums that are significantly better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Roomba all the way.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has made clean easier for me. I can control my vacuum cleaner with a touch of a button from my phone. Life has been made easier.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great starter roomba

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job in handling routine vacuuming. Does not build a map of your room, so may miss spots. But rinning it lkng enough in a contined space it does a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, has saved my time from vacuuming and sweeping my wooden floors every other day. Effective and a blessing to outsource the job to my roomba! Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dirty Catcher

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product it does what is says and I'm very happy with the purchase. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect robot vaccuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my daily morning routine easy , because I have husky dog and he shed a lot of hair. Just turning it on and tadaaaa I just need to sit watch my robot vaccuum to clean it. 100% recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    not great, not horrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay if you have a one story house and mainly hard floors. Not great on carper and it will get stuck on anything. The charging is tricky as it takes several tries to get it to try. additionally sometimes it will start speaking italian

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do. Cleans well, tells me how to fix an error when it faces difficulty.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect I don't have to worry about my dog's hair but careful with leaving cable, Powe supply, led light, nd yes is noises but you dont have to be there, you can be at work and use the app as long Bluetooth devices is connected and uses WiFi. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. I absolutely love it. The Height is low enough to fit under my bathroom vanity and bedroom dresser. It thoroughly cleans while transitioning from My hardwood floors, tile to my carpet with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does the Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far. I’ve used it for about a month now and it does what it needs to do. It doesn’t necessarily pick up everything but that’s what a heavy duty vacuum is for.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Roombalinda

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My roomba gets stuck alot in my house surroundings. It does an ok job when its not get message falling off cliff.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love my spiffy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum/ sweeper for my floors. I love it. Named my iRobot: Spiffy. Gets too all the nooks & crannies leaving the floor spotless Spiffy is the best

    I would recommend this to a friend