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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1547 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Roomba 694's cleaning performance and ease of use, frequently praising its effectiveness on pet hair and dirt pickup, as well as its affordability. However, some users express concerns regarding its navigation, noise level, and battery life, with a few noting challenges related to charging and the lack of mapping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,547 reviews
  • Rated 4 out of 5 stars

    As usual, an Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. But only work if you configure it with your wi-fi. It don't have a manual configuration option; that's its very easy. I have an old one, without wi-fi, super easy to set.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    We love Our Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my sister. We have one and love it. It's so easy to use and the app makes it even easier. Love the results we get from using it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hands free and tension free cleaning

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful! Just turn it on and chill; it takes care of cleaning for you. Had some issue with brush roller and customer service was very supportive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    irobot roomba 694

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a solid cleaner on hardwood floor and carpet. Does cleaning up to par. Recharge quickly and easy to clean,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    iRobot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the vacuum works and serve its purpose. Just wish that it would come with mapping capabilities especially for the price that I got it for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    a welcome update

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace an older series roomba that couldn't keep up any longer. It is succeeding in all the ways the old unit was failing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good little Bot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Basic little bot is very solid. This unit is very smart and a great value for the tech packed in. Cleans great, simple, and just works.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought a couple of these and they are great, I've recommended these to my friends and bought one for my mother for her birthday, she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Holiday gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t have a mapper. Cleans okay. But have to bring it home sometimes. Good Christmas and birthday gift for old people. They love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This alows me to work on other things while roomba is vacuming.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Great Helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get that you can set to a schedule and get your floors cleaned up. Only complaint is that it randomly gets “stuck” on the strangest spots.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when fully charged, but charging it is sometimes difficult. Lining up the charging ports is a challenge.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Go for it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little vacuum. Doesn’t always know how to “find home” but other than that it’s great.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Not that good on hardwood floor.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that good on hardwood floor. We are now using it on carpet, it does random pattern and there is no way to limit it to a specific location if you have dirt to pick there.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I quit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I have a central vacuum system in my house and have quit using it. Downside to this is pet hair gets tangled up in the brush and is very difficult to clean out

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall. It cleans most well. Can’t get into really small spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 4 out of 5 stars

    Not bad for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Gets the job done and helps when you have a dog. Picking up hair.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Easy way out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans the house very well. Nice to not have to think about vacuuming only emptying unit every few days. One draw back is it is quite a bit louder than other brands of robot vacuums I own

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Rumba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum, it seems like it only goes one direction… to the right of whatever it bumps into.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this vacuum after going through tons of options online, we have a medium sized apartment with a few challenging spots and the vacuum has done an amazing job. Haven’t had to vacuum ourselves since buying, especially when setting a schedule from the app!

    I would recommend this to a friend