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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1547 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Roomba 694's cleaning performance and ease of use, frequently praising its effectiveness on pet hair and dirt pickup, as well as its affordability. However, some users express concerns regarding its navigation, noise level, and battery life, with a few noting challenges related to charging and the lack of mapping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,547 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product, cleans very well and good price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup, very convenient app. Once turned on it completely cleans the house with no issues at all, it's not even loud when cleaning. Very fair price for what it's offering.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Life savior

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a live savior. I use it while at work, just by using the IRobot app. Can't recommend it enough.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    Very helpful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3 dogs and 1 cat and keeping up with the pet hair is impossible or well it was before I got our roomba (we lovingly call R2). Set the auto clean 3 times a week and it let it do it's thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans Very well. It helps me a great deal. I don't have to vacuum with my large vacuum because of Roomba. It cleans very well. I love Roomba, saves me so much time. Great help especially with my dog shedding.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    House Helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always thought roombas were gimmicky, but I have to say after snatching one up for Black Friday, they put in work. I might grab another!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much quieter than past irobot devices. Works great in my small apartment. Auto dump would be nice but this is great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    This Vacuum Sucks... up all our dirt :)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, we are very satisfied with our Roomba 694. Ideally, it would have a more systematic approach, but for the price, this was a great deal! Good for managing dog-hair!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great suction

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job vacuuming, it does disconnect itself from the WiFi a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Were can i get them fixed ?? I have 4 not working.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good.I own several other roomba earlier models some good some didnt last that long Needs a handle to pick it up . I have 8 of themsome different models some the same. Can batterys be refit ??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a great christmas gift for the family, picks up just about anything debris wise and goes back to base station once finished with the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product you won’t be disappointed!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical at first but everything about it is easy starting from the setup to using it. I thought my house was clean until I used this vacuum and seen how much debris it picked up. It won’t replace regular manual vacuuming but it’s pretty much close enough!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this . This truly very helpful . I have one for me and another one for my sister .

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good runtime. It's like a pinball and send to do a good job overall. Main issue is sometimes doesn't return properly to base so it won't recharge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly user, great value for a robot vacuum! Will definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, and does a pretty good job at cleaning. Using it once a day has made sure to keep our floors as clean as possible!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simple and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and gets the job done. I use this while i am out if the house to give me an extra hand around to vacuum. You do need to clean up items off the floor and such before you run it but i dont mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Bestbuy employee gave great customer service. I was able to get in and out of the store in less than 10 minutes. This helps out tremendously

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr Robot does great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job for a lower priced model. Isn’t the most intuitive but for the price it’s great. I love being able to control it from my phone (start stop and cleaning times). My son named him Mr Robot

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    MUST HAVE! BUY THIS FROM BEST BUY!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a bunch of research on brands, models, sellers, etc. This one is the best combo of battery life, power, and general bells and whistles. Can't get the app to work but no matter. Life changer! No more vacuuming or broomming. BUY THIS FROM BEST BUY!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for smaller/empty spaces

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to navigate the installation but has only simple functions. If you have multiple pieces of furniture in your space, it might not be a good option for you.

    I would recommend this to a friend