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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1547 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Roomba 694's cleaning performance and ease of use, frequently praising its effectiveness on pet hair and dirt pickup, as well as its affordability. However, some users express concerns regarding its navigation, noise level, and battery life, with a few noting challenges related to charging and the lack of mapping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,547 reviews
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    It was okay.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, mine kept dying (after 6 mos. of owning) in the middle of cleaning just 3 regular sized rooms. It also kept getting stuck under my couches in the living room. I returned and purchased a Shark robot and no more problems. It didn't work for me, but may work for you.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roomba does great job. It sometimes gets stuck on on carpet versus fkooring but corrects itself. I should have bought another one for the sale price i received

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Job today.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an excellent job. I have a 1 floor apartment and I turn it on before I go out. Take cares of the whole apartment in about an hour and half.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    House so clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job as expected. Helps reduce my housework time. A little loud, but oh so worht it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I like our unit, but we wish the battery life was better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rumba Ready

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Rumba and it’s an amazing gadget. Works great on wood floors and carpet too. It’s in the lower end of the rumba scale however still a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba 694

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value Roomba doesn't come with the zoning or anything but it really cleans better than broom.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With two German shepherds I literally don’t know what I would do without this vacuum. It has a great battery life and so user friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Jack and Jill

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought two, one for upstairs and one for downstairs. I named them Jack and Jill and I absolutely love them. They definitely make life easier. The kids get a kick out of the robots. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good clean

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job in between weekly cleaning and even gets the pet hair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well, gets everything nice and clean. Even stuff we didn't realize was there.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Roomba review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction power is good, however navigation leaves a lot to be desired

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent cleaner helper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba works good. Helps with basic cleaning around the house so I would be upgrading soon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY ROOMBA! It works like a breeze, i do a good vaccum 1x a week and the rest is maintained by this guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than just a robot, a friend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little robot. Helps me keep my home tidy despite having ADHD because now I need to keep the floor clear for him to do his job :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my roomba ! I will say it is like having a child at home, making sure they do not get into the wrong place and the right things are picked up before they get to work but roomba is amazing !

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Mediocre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had the shark and loved it but it stopped working 18months into having it. So i was disappointed but wanted another robot. So i thought a diff brand might be good. i bought this rhoomba and am terribly disappointed... Its very loud, might as well be running a reg vacuum. You cant watch tv with it going due to the noise. It also misses alot and will dock itself and send a message saying it has completed a job when it has missed half the room. I have a small house and only 2 rooms i use it in. I should have returned but the bestbuy return window is short and i procrastinated. Lesson learned a good robot that last for 18 months is better than a bad robot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I got this product and meet my expectation. The sweeping on the floor is great!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent little helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 cats. 1 dog. Fits under most everything. Cleans well. I'd rather empty the basket than sweep. Loud but not as loud as our child

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Irobot vaccum review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works easily, easy to use. Highly recommend. It saves your time

    I would recommend this to a friend