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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1547 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Roomba 694's cleaning performance and ease of use, frequently praising its effectiveness on pet hair and dirt pickup, as well as its affordability. However, some users express concerns regarding its navigation, noise level, and battery life, with a few noting challenges related to charging and the lack of mapping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,547 reviews
  • Rated 4 out of 5 stars

    Doesn’t suck as much

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great with vacuuming hardwood floors. The power is strong that it pushes the dust further away from it before it can get to it to suck up. I kept having to check the settings to see if I missed something but it says it can automatically vacuum between hardwood floors and carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it as a gift n they love it .Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected - take a huge load off my hands :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great evan with long hair dogs. Would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum at a great price. Gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I come home and it feels like someone has cleaned my whole house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adri’s roomba

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my daughter in law. She really likes her roomba.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Roomba!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is fine. The receipt is the problem. I cannot get a receipt! I ordered it online and got no receipt and cannot find one for my purchase on Best Buy’s web site. I’m a little ticked off about that. I won’t be ordering online again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great investment, not expensive and does what is needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for the first couple of months, but then it kept throwing error codes for the collection bin. Very erratic vacuum pattern as well.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Just okay ! Should have upgraded

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s just OKAY… it does a pretty fair job of picking up dust, small particles etc, the only problem is it gets stuck constantly. It doesn’t learn about tight spots to avoid.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    Fantastic cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love this Roomba it picks up dog hair and other lint that our Dyson misses!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Luíyo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente product and good work that clean all the area

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice nice nice nice nice nice nice nice nice nice .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life changing addition to my home... And, my little pet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba Works Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and picks up dirt from spots that are hard to reach.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ready to go straight from the box. Runs effortlessly from carpet to hardwood

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think for the price is ok. Knocks things about and bangs my wood furniture hard enough to leave little dents. Also louder than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job on cleaning dog hair on a wood floor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Awesome. Worth every penny. My mother in law is in love with it!

    I would recommend this to a friend