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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1547 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Roomba 694's cleaning performance and ease of use, frequently praising its effectiveness on pet hair and dirt pickup, as well as its affordability. However, some users express concerns regarding its navigation, noise level, and battery life, with a few noting challenges related to charging and the lack of mapping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,547 reviews
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    ROOMBA Fantastic!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Cleans up the dog shed hair GREAT !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy vacuum duty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have to walk around the entire house no more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for under beds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for hard to reach spaces like under your bed. You can put the robot in any rooms and let it go to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first Roomba

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly and very efficient in my space.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This specific Roomba is okay. my main concern is it takes a very long time to charge and I also don't know if it's actually charging unless I'm looking directly at the app on my phone. This is the second Roomba that I have purchased, the first one was so much better without all the new technology. I always knew if it was charging I didn't have to guess or go grab my phone. I place this one to charge and I think it's charging but jokes on me because it is not.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing robot vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing robot vacuum——————————————————————————————

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my 3rd. Rumba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this vacuum. I have 6 cats and 2 dogs. So i have one that runs at 8 am and another at 5 pm. Wood floors with a few throw rugs. They really do a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works how it should. I think if you're looking for something like this, you should get it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomba 694

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very mooch it's very helpfully it's not so strong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IRobot return and upgrade…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After receiving the iRobot for Christmas, I wanted to upgrade to one of the newer models. It was more than 15 days after the initial purchase, but I was given permission from a manager to do the exchange. Everything was smooth with the transition, and the associate superspy were very helpful…

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Decent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a huge huge fan but I can not lie that it does do the job. I am just not as dependent on it as much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomba squad at last!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have one, nice to have one to promote laziness. But not really, allows me to get other things done. I just don’t understand why it cannot find its way back home without help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a one bedroom apartment and this is absolutely perfect for it. Its basically eliminated the need for a big vacuum unless there's a major spill.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with Best Buy/Geek Squad Repair Proce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "I purchased a Roomba less than a year ago and encountered problems with its charging. I had it checked at Best Buy, where an agent confirmed in writing that it wasn't charging. I then paid a $29 deductible to have it serviced. However, when the Roomba was returned, the repair agent's note said "no fault found with vacuum, powers and operates normally." Now, less than two months later, the same charging issue has recurred, and I'm being asked to pay another $29 deductible. This process seems flawed. I believe I shouldn't be charged again for the same issue on the same device in such a short time."

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    okay kinds, go for expensive ones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't clean perfectly too slow not too much control only one brush

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iRobit Roomba 694 Wi-Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my robotic vacuum. It doesn't do any better job than what I used previously. However, because it is robotic I it allows me to vacuum more often. This results in a cleaner home.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    DONT BUY THIS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suction but this unit has no other good points. The app doesn't work, its a difficult wifi set up, and it gets stuck in the same room or same place (under table or chairs) and never cleans the entire home or even entire room for that matter

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It skips a lot of spots but still good product Just takes a little long

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    No bueno- not recommended - look elsewhere!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned a Deebot Ecovacs prior to this vacuum that lasted about 7 years before we decided to purchase a new robot vacuum. Within two weeks of owning this vacuum (and it running under normal operating procedures), it already had parts that were either failing, getting broken or falling off completely. The mapping on this vacuum isn’t the greatest either and easily got scratched while trying to navigate around furniture (something our prior vacuum did not do). The vacuum is also exceptionally loud and easily drowns out normal conversation and TV/music noise. Pricing on this particular model was great but the old saying, “you get what you pay for,” is absolutely true. I would not recommend this particular model to others and would advise others to check out the Ecovacs Deebot line.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Second Roomba

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is much better. It went to the base by itself when the battery was low and when it finished a cleaning job. Stopped bumping into the cats food when it sensed it for the second time.

    I would recommend this to a friend