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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1547 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Roomba 694's cleaning performance and ease of use, frequently praising its effectiveness on pet hair and dirt pickup, as well as its affordability. However, some users express concerns regarding its navigation, noise level, and battery life, with a few noting challenges related to charging and the lack of mapping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,547 reviews
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, but it gets hung up on cords and just about pulled a very expensive lamp off the table. It can’t figure out how to go down the hall to the bedrooms, I have to “help” it along. It does nice things like goes under the beds and under tables so I don’t have to kill myself and do that. Would I buy again, NOPE!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    roberta the vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works better than our other roomba seems to be faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much! Best purchase ever. I don’t have to worry about keeping the floor clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great robot, wonderful amigo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great, would upgrade it soon for the mopping model since has saved me from too many headaches

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know how to review since didn't had a chance to see it fully functioning, since my dogs went crazy as soon as they see it running and I have to returned

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Robot evaluation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works as advertised. Easy to use and clean. Overnight cleaning has proven to be the best way to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY ROOMBA!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HIGHLY RECOMMEND THIS ROBOT! I use it everyday and have had no issues :) I love it! I need to get the roomba that mops !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful, recommended product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super useful, helps with the cleaning when I’m doing other stuff. I think is useful tool that can help you clean while you do other stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product and great price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on wood floors, very quiet also. Cleaning it out is simple also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got 6 cats and run this thing twice a day, completely full each time. I actually just bought a second one and it's arriving soon, one of the best purchases I've made

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Meh!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an okay vacuum when you can get to connect, I needed it for a fairly small area in my home so it's okay.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Average

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Random pattern to vacuum. Gets stuck a lot.there are better out there.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its whatever…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lowkey just clean your self it cleans good it just conplicated .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Trying to figure out this high-tech vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My flip phone does not use apps. So I am confused about how to use this device. I printed out the instructions, but much of this is too confusing. I do not understand what a virtual wall is, halo mode, etc. I assume that younger owners will have no problem understanding it. I hope to be able to use this as soon as I figure out the details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IAli

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my first Robot vacuum and i am pleasantly surprised. This Roomba navigates my hardwood floors and area rugs with ease. even though the area rugs are all different in height, the Roomba does not get stuck. highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job, however notice that brush and sweeper need to be replaced frequently which can be costly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Better for small home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for 2weeks it does a great job pickong up things just the task of always emptying small trash bin after each use and also it needs brushes cleaned like every 2 uses and from my experience youll go yhrough about 6+ filters a month on top.so alot to think about but good buy if you can deal with those things.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Bob

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets confused in our home location. It picks up dirt and hair but it seems to miss many open areas.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool little robot.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a new purchase. I had a problem connecting my phone to the app but a call to customer service got me up and running. Did one cleaning session and directed the robot home. Worked like a charm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient but expensive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and convenient but a lot of money to spend on something that I'm going to have to follow up with a real vacuum cleaner most of the time

    I would recommend this to a friend