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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1547 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Roomba 694's cleaning performance and ease of use, frequently praising its effectiveness on pet hair and dirt pickup, as well as its affordability. However, some users express concerns regarding its navigation, noise level, and battery life, with a few noting challenges related to charging and the lack of mapping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,547 reviews
  • Rated 4 out of 5 stars

    Floor vacuum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying it for good choice for apartment space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 694 Rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! This Roomba has changed my life. Amazingly reliable and I love the programmable feature to set run times. I highly recommend the 694!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the 1gen that lasted forever, it only got replaced because it went through a scared dog accident. RIP rommy #1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife, she loves it. The features that this has is one of the reasons for buying it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery and app problems

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it always worked well, but now after months it started to fail to charge the battery and it doesn't activate automatically, I have to do it manually, the application gives me an error.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service but a little bit too slow got to work faster next time I get a bigger one very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excent product i will recommended this product to my friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help for a new mom!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Gave this to my daughter who just had a baby to help around the house. It really helps her.She can clean while she rest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot vacuum cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great choice I picked for me as a Christmas gift I always wanted one Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect robot cleaner!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At my home everybody love it! There is no area that does not clean. It covers the whole house and as soon as it finishes it sends you a text message. You can also program it anywhere you are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vaccum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. We have a large house and it cannot complete the job in one session, so we restrict it to one part of the house each day. We are very happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well For Us

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 694 is faster and quieter than the 675s that we have. We are enjoying it for now. Surprised no handle like the 675s.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Maybe should've gotten same model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Model 694 was a bit better, now it dont go to its changing station like it should

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice helper

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my parents because it was getting harder for them to vacuum. They absolutely love it and found the app easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is right and does it's job. It's cool how it knows how to get back to its stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! This has been a life-saver when it comes to keeping my floors clean! I love the fact that you can schedule cleanings and the vaccum is great at sensing barriers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up so much stuff we are amazed. It does its cleaning at night as we sleep so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Robot I

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. Easy to use and very sleek and does not get in my way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous floors

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer have to sweep more have grit all over your floor the perfect Christmas present ever

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job vacuuming but no software for guidance so constantly gets stuck

    No, I would not recommend this to a friend