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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1547 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Roomba 694's cleaning performance and ease of use, frequently praising its effectiveness on pet hair and dirt pickup, as well as its affordability. However, some users express concerns regarding its navigation, noise level, and battery life, with a few noting challenges related to charging and the lack of mapping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,547 reviews
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one to replace an older Shark model. The Roomba seems to pick up more and will fit under the couch and some other furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "She" does the whole living room, dining room and hallway and goes back to the charger on "her" own. Gets the dust bunnies under the bed too! Our second Roomba.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and superior custmer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order this thing over the phone and spoke with Nathan the store manager. He helped with all thw questions i had and got me to this product witch fit my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iRobot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beater bar hard to replace. Otherwise love the unit. Wish it came with empty station included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good robot with too bump force.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vaccine robot with some strength. It can go over things easily. But the bump is rather forceful it might be able to knock off some delicates if one is not careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To setup need the application to create the map, time. Out of the box, will clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years and still going strong

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for 2 years still Going strong would highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Returning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did great the first couple rounds, but two of the tri-bristles broke off within a month. Only ran it twice a week. Not cleaning very good now and was always a bit noisy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than expected. Very powerful battery enables unit to transition easily from wood flooring to carpet and back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this device. I like how it was able to map out my home and can clean areas separately. Definitely improved from previous models I have owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality it does the job very well I like it and recommend it to others as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely gets the job done for what I need it to do. I have 2 dogs and it picks up everything.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Disappointing Robot Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job vacuuming. However it could not find the base station unless it was within three feet . Even then it had difficulty. Most times it would run until the battery died with no indication it was trying to return. In addition it noisy. Returned the item

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set it and forget it! I have the vacuum set to run automatically every other day and it helps keep the dirt up from the dog!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My little helper

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is good hade a few issues with connectors don't aline always correctly to base

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Entry level

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a higher model when we bought our 3000sq ft.home and that works well. This was a gift for an apartment and that is the capacity this can perform best in. Any more, you will need to upgrade to have better performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly with dog's hair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked perfectly, but i feel like it needs a higher power of suction.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Cleaning made simple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Now problems with getting stuck and brushes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Use daily !!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use every other day.. Would recommend buying a brush cleaner if you have a dog

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to pickup dog’s hair. Alert to Your phone if something wrong of iRobot. Excellent to schedule the time you need to clean. So far very happy this product.

    I would recommend this to a friend