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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1547 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Roomba 694's cleaning performance and ease of use, frequently praising its effectiveness on pet hair and dirt pickup, as well as its affordability. However, some users express concerns regarding its navigation, noise level, and battery life, with a few noting challenges related to charging and the lack of mapping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,547 reviews
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    I got what I paid for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is like a child. When commanded to go home it just ignores you and keeps on running. I have had this stupid thing bounce around one room and run out of battery and still not get the whole room. Oh, and it did not return to home to charge. SAVE YOUR MONEY AND GET A SHARK.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A big help!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves it! Especially the grand nieces & nephews!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sweeper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sweeper is not very well made and doesn’t pick up much from the floor. It was a waste of almost $400 very disappointed…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Beginner iRobot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool function. Set-up was super easy and intuitive. Arrived fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AI cleaning bot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk why I even bought it but I did and I haven’t even used it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is honestly a great buy! Picks up all of my dogs hair.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    The Future Isn’t As Convenient As You’d Like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Brushes stopped working 5 days after the Best Buy return window closed. It gets stuck every 5 minutes and can’t seem to find its home station to charge, and when it does, it’s doesn’t seat itself correctly. Battery only lasts for one sequence around the downstairs and it’s chipping all of the wooden fixtures of our furniture.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an amazing job cleaning out floors. Buy buy broom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value Great item Great gift to give fir Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast shipping machine looks good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't write a review because I haven't used it yet.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    iRobot-Roomba 694

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stays in one spot too long. Consistantly gets caught under chairs and sofa.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth for the money paid. Will recommend for friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum!!! iRobot’s are the best for carpeted areas!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I will never buy again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device will not go to home base and will not charge. It doesn’t sit on the charger correctly and I constantly have to mess with it to get it in right position to charge. If I want to use it I have to plan to use it and rig it up with a towel underneath it to charge it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Time saver for pet owners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the perfect gift for someone with a furry dog

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IRobot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it cleans so well. All I have to do is mop

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Useless/waist of money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item goes all over the place and in the same areas… would not recommend this item. And, while at work this vacuum would always get stuck somewhere when I’m not home and when I am at home never gets stuck…. The Homer Simpson of I-Robots…

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest but not the worst. Doesn’t have much vacuum power. Might try the roomba I series.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Robot Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty good. It's definitely not the smartest robot vacuum but it gets the job done.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Meh..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far not impressed. It has such a hard time getting home. As for cleaning it is okay. Works best with open floors.

    No, I would not recommend this to a friend