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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1547 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Roomba 694's cleaning performance and ease of use, frequently praising its effectiveness on pet hair and dirt pickup, as well as its affordability. However, some users express concerns regarding its navigation, noise level, and battery life, with a few noting challenges related to charging and the lack of mapping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,547 reviews
  • Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for maybe a month and then it started making a squeaky noise that will not stop

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for little dirt but not a family house it would struggle

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. It skips areas but is not great alone. I find myself still having to sweep behind it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cheater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow not charging good no good vacuum cleaner power

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Do not waste your money.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Doesn't return to the dock no matter where I place the base. Barely cleans, suction is barely existent. Do not waste your money. This is the same product as my other 5 year old Roomba, only difference is WiFi. What a joke.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a dream come true wive loves this thing and it does an even better job than I expected

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Broke too quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an okay job cleaning for about three weeks. After that the spinning sweeper stopped working and it make a loud groaning noise as it runs. As of yet, IRobot (the manufacturer) has been of no help refunding or replacing the unit

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Bad robot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t clean area efficient enough. Would vacuum randomly

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Wouldn’t recommend.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gets stuck everywhere. Under the couch, under the table, between stool legs. Then the digital fences they sell are almost half the cost of the darn machine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not 4 my family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum to help me pick up hair on my runner in the hallway and my rug in the dining area and the rug in living room because I have hardwood floors. I didn’t work on the 3 rugs to I had to return it. It not strong enough for pet hair and baby crumbs.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Charging issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot does not charge well, it is very sensitive to dust.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Roomba 694

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for quick pickup. Clean after every use. Picks upmost animal hair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was hoping for better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept, but doesn’t quite work as well as you hope!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a big deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, it’s slow for me, it picks up some dog hair. For what I paid for not what I expected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice for looks and coolness. I didn’t feel like it vacuumed the whole floor.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    IRobot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! It helps my family a lot with sweeping around the house.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was ok. Not as expected. The store it was purchase from was not the least bit helpful. No employees around to help. The ones around were busy on their phones texting or watching videos

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Took a chance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as open box item. Unused, but not in original packaging. Several parts and manual missing. Item is defective and shuts down frequently. Not really worth the discount.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No as good as it claimed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not have a cleaning pattern which you can not tell it was cleaned or not. I reset it several times but it still didn’t work out do I returned it for different brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Rooomba

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always amazed at how much it picks up even I we use it everyday!

    I would recommend this to a friend