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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1547 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Roomba 694's cleaning performance and ease of use, frequently praising its effectiveness on pet hair and dirt pickup, as well as its affordability. However, some users express concerns regarding its navigation, noise level, and battery life, with a few noting challenges related to charging and the lack of mapping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,547 reviews
  • Rated 3 out of 5 stars

    Our Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit performs has advertised but is extremely expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in small and tight spots cleans floors within hours.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well around walls, easy to set up and control with phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. It make my life more easier and it’s easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Never buying Robot Vacuum again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too loud and missed lots of spots in the apartment. Returned the next day and brought a wireless Shark vacuum for $175.00 instead. Would never recommend this even to my worst enemy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't able to set up the wifi so not working as well as expected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m satisfied with the product it’s working perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    container for storing pick up is too small. doesn't suck up normal particles very well. the only reason why im keeping product is so it can vacumm under hevy furniture like beds, coach etc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for daughter and SIL. They love the ease of use!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Often lost and doesn't learn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version does not 'learn' a room it just randomly wanders often sweeping the same area multiple times. It also gets stuck in the same locations multiple times never learning from past experiences. Also when i issue the command to return home it wonders, often until it's battery dies, trying to find home base never remembering where it was. That being said it does sweep well and collects more than expected and cleans well. While it cleans well i feel a better investment would be to get a more expensive model with better intelligence.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up dirt good and it does not get stuck under places.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    More work than help.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very rarely socks back in the charging station. It stops cleaning after 5 - 15 minutes with an error saying the right wheel is stuck.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pet hair grabber

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made in a while! Love this thing!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Roomba

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just get a vacuum lol it doesn’t really hit all the spots you want

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the Same

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely cleans properly. The machine is surface cleaning and I find that I still have to sweep behind it to help it along. I miss the 2017 version.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Look elsewhere for robot vacuums.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed that iRobot has not improved the design at all. Seems the software is crap too. The bristles make it hard to clean out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent product. My only problem with this new model is that it had no handle so when it needs to be moved you have to use 2 hands to pick it up which is not always convenient.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Cheap quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it couldn’t find the way to home For the more too many unexpected stucks Cheap one’s quality is also cheap

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Move on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy, gets stuck a lot and doesn’t completely clean a room. Very disappointing!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty brushes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the work. However, its brushes are not working basically since the beginning. I think something was stuck underneath.

    No, I would not recommend this to a friend