Customer Ratings & Reviews

Very disappointed in this product. Purchased this 3 weeks ago, and it has started giving the same error message that cannot be cleared. It states one wheel cannot turn. Have tried everything to fix it and it does nothing but spin in circles. Was going to return to Best buy, just to find out that there is a 15 day return policy now! So, no help. Not happy. Ridiculous return policy.

Stays in one spot too long. Consistantly gets caught under chairs and sofa.

I bought it for tile floors, so my experience is limited for that surface and I didn't program it. The bot did not clean the floors, I could feel the dust even after it cleaned until the battery ran out.

Bought this for a Christmas gift. Hasn’t been used yet but a great price on Deal of the Day promotion.

vaccuums well but is very loud and one of the wheels starting squeeling the first day we turned it on...

not that good, breaks easy, nothing like manual, no matter how good things are need definitely human contrlo

This product is not to buy, bouth mine and not even 30 days passed and one of the parts that moves dirt into brush for vacuum stopped working realized that the store gives now 15 days to return the product.

Does not clean shag carpet as well. I do not suggest buying this vacuum.

Worked well for 5 months, then would only run in a circle with one wheel immobilized. Not usable after that.

Don't like the way it leaves dirt alone the edge of the wall alway giving command

Have to help it most times finding the home base and the rollers get clogged easy.

Worst Roomba vac ever! Don’t buy this model. It doesn’t pick anything up! Just pushes everything around. Useless machine. I bought it to replace my old one that died. Terrible choice. I returned it right away.

Bought brand new, but Best Buy thought it was okay to give a refurbished item

Didn’t clean area efficient enough. Would vacuum randomly

Lacks more advanced features that other robot vacuums offer

First of all, the set up is very easy. The app was a quick easy download and one doesn't need to be tech savvy to set it up. All you need is to know your internet password. You get to name your Roomba as well, I named mine Irving. The charging station just needs to be on the floor next to a wall with enough room in front of it for the Roomba to maneuver. So now you've downloaded the app, synced the Roomba and charged it up. What next? Well, now the fun begins. See, Irv's home is a church office right now as we are too small for a regular custodian but we have enough people who are in and out of the office that the floor can get pretty messy over the course of a week. So, I put Irv to work. And boy did he work. He picked up everything, even all those confetti-like circles from a 3-hole punch that someone dumped when they tried to empty it. Those are incredibly difficult to get up but Irv worked until he did it. He did get a bit hung up at the conference table but we just went ahead and moved a couple of chairs and he was fine. He did make a break for it and escaped the office when someone came in and didn't shut the door. It was then we learned that he really does not like stairs and just turned away when he came to them and went the other way. The only problem I encountered was one you probably wouldn't experience in a home -- being too far from the internet signal. Now Irv continued working, I just couldn't call him back or direct him when he got too far away. Oh yea, he does find his way home and docks himself to recharge. You can call your Roomba home or it does it itself when the charge gets low. You can also program a schedule for it as well along with where you want it to vacuum. You can pause it in the program as well. One thing I noticed, whether it is my imagination or Irving learning, each time Irving has found his way home, he gets better at avoiding a path that will lead him to obstacles, such as conference chairs. In fact, today he completely avoided everything and pretty much made a beeline for the charger. We love having Irving as a new member of our staff.

I would not recommend this robot vacuum because i wanted one that would do both haed floors and carpets. It kept getting stuck on the carpet.

Wouldn’t know how the actual product works yet considering when I opened it to use it I discovered it was used and disgusting looking.

Just goes in circles hasn’t worked since I got it.

So far I’m satisfied with the product it’s working perfectly.