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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1547 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Roomba 694's cleaning performance and ease of use, frequently praising its effectiveness on pet hair and dirt pickup, as well as its affordability. However, some users express concerns regarding its navigation, noise level, and battery life, with a few noting challenges related to charging and the lack of mapping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,547 reviews
  • Pros mentioned:
    Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    I Love It!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always wanted a Roomba to help with keeping my place clean and I'm so glad that I finally got one. I work a pretty dirty job with long hours and always find myself tracking dirt from my boots and clothes all over my place. I also like to watch movies and enjoy snacks while i watch making crumbs and dropping chips sometimes. My Roomba 694 has tackled all the loose dirt and spilled snacks with ease. Set up was incredibly easy and quick. The iRobot app lets you control and plan cleaning times for your Roomba making cleaning up a simple and hassle free process. I really love the Roomba and absolutely recommend it for anyone that has a lot of messes or wants one less chore to worry about.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great for the sale price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this during a black Friday sale and think it is worth what we paid for it! For the sale price, it is great. I do not believe it is worth the regular price. It is a nice little machine but not the most efficient. It tends to go in circles and doesn't vacuum in a very organized way. We don't mind that, but it might bother us more if we paid the original price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    All around the best so far.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a different brand robot vacuum and this is the second iRobot-Roomba I've owned. First, it is a vast improvement from my old one (over 6 year old Roomba). It is very quiet, has long lasting battery (did three rooms in one charge) and it is lighter than my other brand and my old one. Easy to clean filter as with most of these. It cleans well enough not to have to pass it twice. It is a bit tricky to set up the wi-fi but not a major headache. The app is simple and straightforward to use. The best robot vacuum thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great job for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! I do wish it gave you a notification when full, but this is one of the cheapest models available, and it definitely does the job! One of my favorite purchases of the year!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth every penny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first took the Roomba out of the box, and plugged it into the wall to charge, it would not. I kept getting a message, "charging error one. " After going to YouTube, I found out the battery needed to be wiped off. After unscrewing the back, removing the battery, wiping it to remove dust particles, then replacing it, my Roomba works like a dream!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a very good job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I’ve had the vacuum for a little over one month now & it still amazes me how much it picks up from the carpent, I’ve even used the wi~fi. Truly it was a good purchase & kind of a fun one too.

    I would recommend this to a friend
  • Cons mentioned:
    Mapping, Noise level

    Rated 2 out of 5 stars

    694

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first robot vacuum purchase so it was a learning experience. It picks up well, no complaints about that. It was very loud! Made a grinding noise that was loud and annoying. The app left much to be desired and didn’t offer many options. Cleaning/emptying was easy and quick. It would not climb onto higher pile rugs. I didn’t know how important mapping was to me until I tried this and it didn’t have it. I returned this and went with a Shark and I am much happier with that one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dust Bunny Killer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might not be as versatile as $600 vacuum but does a great job. Very quiet and fast. What i want is a clean carpet and this model does the job . Worth every penny. Easy to remove debris and dispose of. I like that. Nothing fancy needed here just performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice automation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum. Very easy to install and use. You can schedule it and designate areas to avoid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed. Cleaning up pet hair from hardwood floors is a pain but now we don't worry about it. Good price, good quality, good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love it, I use it daily and it does real well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Robots are réal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty easy to use and cleans great. I was concerned at first because it says it only cleans in tight spots but it moves all around the living room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomba cleans tile best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought both a Shark and a Roomba because I have a 2 story house. The Roomba did best on tile floors, much better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba 694

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for a Roomba that was malfunctioning. I chose this model because it has one brush with bristles. The model I had before just had the two rubber brushes. This model also has a removable internal dust filter. Immediately I could see the difference. The debris in the bin was at least double what I had seen in the previous model I would recommend this model.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    I named mine Fred, he is the best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a lifesaver. I no longer dread having to sweep everyday due to my dogs fur being all over the floor. Fred handles it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device, good design, efficient and make a good cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My maid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to set up . My toddler always plays with it and it’s funny to see it work. You can name it too . Works great with Alexa.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works much better than expected.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we' e been very pleased with our Roomba, much better than expected. Would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Answer to a prayer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super iRobot. It really works! Excellent delivery on time. So glad delivery was free! Well done Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Roomba, was very helpful. Especially if you have little ones

    I would recommend this to a friend