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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1547 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Roomba 694's cleaning performance and ease of use, frequently praising its effectiveness on pet hair and dirt pickup, as well as its affordability. However, some users express concerns regarding its navigation, noise level, and battery life, with a few noting challenges related to charging and the lack of mapping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,547 reviews
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. floor gets clean fast. a little bit noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So Far, So Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used twice so far, but I am pleased. The Roomba does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My little helper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so pleased with my new Roomba! I never considered getting one until we got a cat and I was constantly sweeping hair, litter, and crumbs. I can just turn it on and leave it while I run errands and when I get back everything is all clean! I even got the “out of box” one to save a bit of money and I’m so happy about it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iRobot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. Best worker in my home! Wish I had purchased sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sharp vaacum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it easy to use and very convenient since I hate sweeping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good i dont have to worry about cleaning anymore

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift, so I can't give it full approval, as I don't really know how well it oerformed on the floor of the recipient.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    irobot roomba

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it goes under stuff and get hung up real easy,so i put blocks up to control where it goes i have to put watch it very close

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    I expected too much

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time buying something like this. I guess my expectations were high, because in my opinion, this doesn’t clean at all. It goes through the room randomly and it could pass by an area several times as it could not pass at all. Disappointed with this purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really love how it gets up the most smallest dust and dirt. It just amazes me how much it gets up. i know now when i walk on my floors there is no dust or grit that my vacuum wasnt getting up. its funny how my granddaughter likes to chase it around too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Irobot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was good, but came with NO INSTRUCTIONS on how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely loves it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as a gift for my sister who has a shoulder injury. She absolutely loves it. She doesn't run the risk of hurting her shoulder vacuuming with an upright.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    WORSE ROBOT VACUUM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worse Robot Vacuum ever. There is not a single day that does not get stuck. No because cables or anything is just because is terrible, for instance detects carpets as cliff and stops. Get's stuck between furniture and corners or legs. Hits abruptly all the furniture leaving marks on the legs or other surfaces. Screw holding the brush fells all the time.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba 694. We’re disappointed to hear about the challenges you encountered with the product, including the robot getting stuck. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not go from wood or tile floors to area rugs .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool machine to get you to do other chores while it’s doing the floor clean! Finds the charger when clean is completed !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well by pressing the button to turn on and vacuum, however it was not compatible with my wifi which I didn't understand until after my purchase. Just double check that it is compatible before purchasing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK, could be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a shark, and then I decided to purchase the Roomba. I find that it gets stuck very easily, and the bristles fall off very easily as well. I find it less effective, the shark that I previously had.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bobsweep pet vision

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent BObsweep for service. The quality of service provided was superb .From beginning to end A-1 service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The cleaning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product excellent to keep floor nice and neat i love it

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Not impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t exactly do it’s job… kind of just pushes dirt around even if you sweep to it. Will vacuum the same around the entire duration and gets stuck in places a lot. Go with the one that scans the room when you have the money.

    No, I would not recommend this to a friend