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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1547 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the Roomba 694's cleaning performance and ease of use, frequently praising its effectiveness on pet hair and dirt pickup, as well as its affordability. However, some users express concerns regarding its navigation, noise level, and battery life, with a few noting challenges related to charging and the lack of mapping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,547 reviews
  • Cons mentioned:
    Navigation, Noise level

    Rated 3 out of 5 stars

    Fun vaccuum. Maybe not efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well albeit slower than I originally thought to vaccuum a whole room. The machine is loud and the vaccuum doesn't do well on rough carpet. However it does a good job at getting underneath furniture high enough off the ground. It struggles to find the home sometimes. It doesn't do corners well and the vaccuum isn't very strong. But it is fun to have.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Navigation, Noise level

    Rated 2 out of 5 stars

    I’m returning it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like it all. I have a triangulo corner and it stays stuck there a lot of time. Than when I want it to go home, it takes forever and often misses the charger. It’s not practical to get it cleaned, it’s a little loud and it talks back sometimes, perfect for waking up the baby. Sometimes I see that it’s only pushing the dirt around and not picking it up. The only positive feedback is the battery, lasts forever.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Suction power

    Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I was a little hesitant, due to the vacuum only having one brush, but it has some great sucking power and picks up everything in its path!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap vacuum cleaner for the price. Works good tho

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 4 out of 5 stars

    Nice addition to our cleaning routine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well for us. I still have to do a 'thorough' vacuum occasionally by vacuuming under obstacles and in tight corners that prevent it from accessing some areas but all in all. It does a great job freshening things up during the week. It does a great job picking up cat hair and I love that it can get under furniture I used to have to move to clean under.

    I would recommend this to a friend
  • Cons mentioned:
    Mapping

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product for that price. Doesn't do mapping but it does its job. Still using it after a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Helper! Saves Time!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved into a larger apartment with a cat and a dog(GSD). I needed help vacuuming their hair before I swept/vacuumed and mopped. I got this open box and used it when I got it, and it has been good. You have to move things off the ground so it can clean and go easier. My cat and dog run away from it. Does it get everything? No, but I can turn it off and move it where I want. It's been saving me a ton of time and also helps make my apartment cleaner! My dog sheds a lot, but my cat is worse, so this was a good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Hesitated to buy because I never fully trusted the idea of the robot vacuum. Gotta say though it’s been fantastic. Easy to use and cleans a thoroughly as a hand held vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I did not like this thing… it had a weird vacuuming pattern and kept getting stuck. But after it learned the house layout, it’s awesome! I love that I can turn it on and forget it and it cleans the floors and carpets perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Cleans well a little loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, it has enough battery life to vacuum The entire downstairs on a single charge. Only down side it’s louder than expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean very well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot cleans very well but I was not able to connect to the internet. I may be the problem as I have not yet followed up with technical support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time saver!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this setup to run once a week and no longer have to sweep the hard wood floors, definitely worth it the amount of time it will save you not having to sweep anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works great on hardwood floors. Easy dumping of the trash collection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Must have if you have kids!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as advertised. I run it while I’m not home, so noise isn’t an issue. It can be loud.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great vacuum for what you’re buying.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really good vacuum, for what you’re buying. Don’t expect it to pick up everything in your house every time it sets out. But it’s also not meant for that, it’s made to be a generally use robot vacuum. I would probably buy it again because it was on sale when I bought it, but if it wasn’t on sale by, would have bought something else or just waited for her to go on sale.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good product, it pays back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, it pays back, a little random on the area cleaning, some areas get cleaned several times and some areas are left behind. My recommendation: use it for long periods of cleaning time, that way you have a better chance to clean everywhere. Is a little noisy, but the idea is that it will do the job while you are not home, isn't it?

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal, Overall performance

    Rated 5 out of 5 stars

    My little helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost. Works great on hardwood floors and even transitions to rug with no issues. Even with two Siberian Huskies, it has no problem picking up the hair and It even provides entertainment for the dogs!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First Roomba

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first vacuuming robot. Overall the Roomba has been a good product. I no longer need to vacuum myself. The Roomba has a few scuffs and battle scars from cleaning, but it's all good. Occasionally gets stuck in wires and knocks stuff over, so some prep work is needed before sending Roomba to do a job to prevent running into obstacles. Since my experience with Roomba has been good, I'm looking into mopping robots now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    irobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works great. Its easy to use and such a big help around the house and you cant beat the price. glad i found this at best buy

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robot cleaner. Bought it on offer for $149.99. At that price it was a done deal. It does clean pretty decent. Its noisy but is expected. Base for charging would be better if it has suction cups on it. Connecting to wi fi was a headache and sometime i need to reset and program it again. Overall its a good buy for starters.

    I would recommend this to a friend