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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 230 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are delighted by the Roomba 870's cleaning performance, ease of use, and its ability to remove pet hair. However, some users experienced challenges with navigation, battery life, and the robot's ability to consistently return to its charging station. The small dustbin also requires frequent emptying. Overall, the positive feedback on cleaning effectiveness outweighs the reported issues with navigation and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 230 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    The only way to vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The carpets have never been cleaner or looked better. The roomba just keeps going and it's amazing how much dirt it picks up day after day.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has exceeded my expectations. Handles all obstacles with ease. Quieter than I thought it would be after reading other reviews.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    It always locked itself in the bathroom...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not useful. because it always locked itself in the kitchen and bathroom. Once it almost went down from the balcony...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Very handy for pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. I have pets and it works great. I can turn it on and leave.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Not powerful enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Roomba so excited to clean our house. Unfortunately it wasn't powerful enough as we though so we return it. It was also missing big amounts of hair and picking up hair not in order. I would say probably the newest model might be much better because our friends have it and it works great for them. This one is only 870, so personally it's ok but not completely satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for people who hate to vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I come home every Wednesday and Friday to a clean living room and bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba does a very good job of keeping the house clean. Price is expensive

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Needs to be emptied frequently but usually good for several rooms

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great Product & Great Price @ Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, works well on wooden as well as Carpet. Great price match deal from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to care for, easy to use. Push the button and walk away.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Maid we ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love it. It works like described in book. Grate buy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the first time I bought it, it did worked great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but model not necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great, exactly as expected. The only issue that I personally have is that I don't think the virtual walls are totally necessary for everyone and anyone considering this product may want to consider the next model down that does not include virtual walls as a way to save a little money.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Cleans most areas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to restrict it to a couple rooms at a time for more thorough cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This little guy IS pet friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got the same rubber agitation method and mechanism as the newer 880 that is advertised as "pet friendly"... so I pulled the trigger on a flash sale and it's great for the entire house, and even picks up my short haired pits' hairs. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Don't Know What We Were Doing Without Robbie!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love Our Rumba!!! We Love how he is Easily Programmable, Easy to Maintain, and Very Easy to Obtain New Parts Due to Wear... Suggestion to Ruumba... They Could PLEASE!!! Maybe Design A Stair Cleaning Robot!!! ANd Maybe make the Moving Parts a Little Heavier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba, this is my third. Go ahead and spend the extra for the 800 series, they replaced the brushes with better, easier to clean versions and it is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase I have ever made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a boxer and he sheds a lot. I would need to be sweeping constantly. With the roomba not anymore, I barely need to sweep at all. It is great and I am really satisfied with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best invention ever. We have expensive Rainbow and Dyson vacume cleaners, but this little iRobot is my favorite - reason - no manual labor required ;-)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good vaccuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good vaccuum, battery last long enough to sweep the whole room clean, charge fast and could get back to work within an hours. would purchase again, hopefully the vaccuum would last for couple years.

    I would recommend this to a friend