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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 419 reviews

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  • Quality

    Rating 4.8 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 880's excellent cleaning performance, ease of use, and long battery life, frequently praising its ability to handle pet hair and pick up dirt effectively. However, some users point out navigation challenges, particularly in complex floor plans, and a small dustbin requiring frequent emptying. The relatively high price point is also a recurring concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 419 reviews
  • Rated 5 out of 5 stars

    Awesome machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sceptical of this machine but is geat to have.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Vacuums While You Do Something Else

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love this guy! I start it vacuuming a room while I am doing other things. When it is done, I go in and dust and the room is finished. I prefer not using the Lighthouse feature, so one could save money and get the 870 in my opinion, but, on the other hand, your house might be perfect for that feature. This little vacuum keeps my floors always clean. It is expensive, so not everyone can get one, but if you can, you will probably love it too. If your house usually has lots of clutter (like kids toys), it may not be for you at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I absolutely love the brushless rollers!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For people who have never owned a robotic vacuum I need to break it to you - you still need to manually vacuum. These things are for helping keep the floor cleaner between manual cleanings. That being said - the 880 (and 870) models are the bomb! I wanted the 870 because they leave out the remote, give you a generation older wall units, and charge you $100 less. I don't care how cool the functions of the latest "lighthouse" wall unit is - I've owned wall units for 10 years and just don't want to use them. Ten years with a pair of Roomba Discovery models with the programable/scheduler upgrades, and a Red before that means I know what to expect from a robotic vacuum. This thing picks up more that the Discovery models ever did - and it actually seems to learn the room rather than the old pattern of spiral out, find the wall, make some corners and then strike out across the room and repeat... Where this thing is the bomb over all other Roomba's I've ever seen is in that the rollers don't have brushes and don't get clogged with hair and debris. It will still get lost from the charging station at the end of a cleaning and need to be manually put back on it (hey - you need to pick it up and empty the bin anyway) - but I haven't been able to make it get the robotic mad cow disease that every other unit I've ever seen gets when the brushes get clogged and start messing with the sensors. I'm sure I'll have to actually clean the unit eventually - but running side by side with one of my beloved it Discovery models through an obstacle course of dirt, dog hair, thread, and paper punched holes - this thing ate it all up and didn't get anything in the rollers or the works. It was like comparing a 2 year old and a 12 year old eating pie. I left off a star from features because I didn't want another remote or any more walls - and I don't like paying for things that I don't want.

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 2 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't get all the corners. Would struggle with thicker rugs. Had to empty vacuum department too often.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used it about five times,it doesn't have a streight pattern.seems to collect quite a bit of dirt. Can't tell if it gets the complete floor

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does not remove black lab dog hair from carpet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans well on tile flooring, but it did NOT remove black lab hair from our white carpeting. I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works good not enough battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but battery life isn't very good and has a hard time to try and park whenever it is done

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a good started vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good started vacuum. Sometimes it won't do the whole house, will sit there in circles I feel like.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's good if you have patience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took too long to clean and still had to go over what it trash it missed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't pick up hair, bangs into things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roomba did not pick up my hair. It either rolled right over it or rolled it into balls and left them on the floor. It also banged into some of my furniture quite forcefully. In addition I felt like it vacuumed certain areas continuously while missing other areas. Also, I am not sure if it was OK for the carpet. I found lots of carpet fibers in the container afterwards.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wife loves it, me not so much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been told I expect too much from it but for 800 dollars I expect it to do at least as good as I can with a standard vacuum. It save on manually labor but that is about all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    gets stuck under sofaGets stuck under sofa. takese

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets stuck under sofa. Takes forever to clean two rooms. battery lasts less that an hour, goes back to dock for recharge and forgets what it has cleaned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    iRbot 880

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent. However, the only thing I do not like is that it bumps loudly into the legs of my new dining table and chairs leaving minor dent marks on the new legs. Now I have to wrap these legs with something for pretection. Hope it can be improved in future. I do not mind picking up the delicate vases from the floor when it vacuum cleans the floor. I do not care about the banging sound when it hits the baseboard, and I am fine to bring it from one room to the other and from upstairs to downstairs. It does a good job of vacuum cleaning especially the area under the bed. The floor and carpet are very clean, and the air is fresh. It is a great help to me.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 1 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new irobot. It is perfect and cleans well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't work good as the 770 did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not pick up as good as the 770. Very disappointed in its performance

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned because defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned the Irobot 880 because it was defective on December 26 & Best Buy still does not have product back in stock as January 16th nor have they made an effort to replace saying only "not in stock"! They advertise it on line but we bought at a discount which is honered in store only!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot get robot working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could never get robot to work. Called help desk and they stated it must be the docking station was bad. At this time we awaiting another.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have gotten good results with over a month of use. It gets good coverage of the first floor on both wood and carpet on a single charge. We use the virtual wall feature to temporarily keep it out of areas we don't want it. Surprising how much dirt and pet hair this thing picks up on a daily basis. I gave only 4 stars instead of 5 because of the lack of mobile support for a product sold in 2014/2015. With technology becoming smart enabled and moving more towards the internet of things the key feature missing is support for mobile. This would be useful to better schedule the Roomba and to support notifications of when it failed (i.e. got stuck under my couch) or when you wanted to remotely kickoff a cleaning cycle manually or IFTTT actvitity. I was initially skeptical but pleased how well it cleans so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No product discription, operation instructions ava

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ROOMBA 877 has no info on web or BestBuy App perhaps I was sold a discontinued item... FRUSTRATING FOR ME

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Very Impressive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased with the intentions of most likely having to return it. I was sure it wiuld not match the daily need our home requires with three shedding animals and a boy that loves to track in dirt. Well, we still have it. 2700 sqft home that is not an open floor plan is better off for it. It really impressed me. Scary how good this thing cleans. It cleabs the down stairs on its own. There is ine rug it cannot get over, but we vacuum it. It goes under and around things to clean pretty good. Recgarges itself as needed. I carry it up stairs and let it go to town. Avoids steps and does its thing. It picks up a lot of hair, so dumping the bin daily is a must. Cleans better than expected, so for being design to be as a maintenance cleaning till this thing is perfect. You will so have to move furniture and run the vacuum every now and again for a true deep cleaning, but this thing does great.

    I would recommend this to a friend