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Customer Ratings & Reviews

Your price for this item is $427.99
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The comparable value price is $449.99

Customer reviews

Rating 4.3 out of 5 stars with 1515 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Roomba 890's cleaning performance, ease of use, and effectiveness in removing pet hair. Many appreciate its simple setup process, although some users found the navigation system needed improvement and reported issues with battery life and noise levels. The small dustbin size was also a common complaint. While some found the virtual wall helpful, others felt it could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,515 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worker bee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that it does its work without a hassle. Saves me lots of time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, performs as described. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a Christmas present and have seen it in action. Seems to work great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been long awaited. Does it job and effective.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love me Roomba. Works great. I would highly recommend this product.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Navigation

    Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def not worth the money. If u place it in a bedroom to clean it just roams around until the battery dies. No set pattern. Tends to get lost from the base on multiple occasions. Always claims the dirt bin is full when it barely had anything in it. I returned it for a Neato. I had a Neato for 5 years and it was getting worn out. Neato XV-21 is 5 years old and still worked better than the Roomba 890. Ended up purchasing the D4 Neato and it’s so much better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba is awesome! Always a clean floor, picks up the smallest dirt

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was onsale . Great picking dog hair and little things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this little machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an old Roomba 600 series that had taken a beating vacuuming up our dog hair. I am surprised it lasted as long as it did. This one is SO much more quiet and I love the new app abilities. Though I watched it the first few times trying to figure out how to get back to the dock and it was a ridiculous learning curve. All good now though!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great vacuum!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction power vacuum! Only a little bit noisy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Roomba

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s convenient to have a helper when it comes to cleaning but doesn’t stay charged for very long. Need multiple replacement filters for best Use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best use of funds for a busy household!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took my a while to spend the cash on this, but now that I have it I wonder what I was thinking. It is amazing to sit at my desk and work while my house is being vacuumed. I love it so much I bought a newer model for my son who just purchased a house. I can't wait till he opens it for Christmas!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean Floors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, can really feel the difference on our floors!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh - does okay

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed great at first, but more of a hassle after a while. This model doesn't "map" out your house so it doesn't remember areas to avoid or an optimal path to take, etc. Therefore, it gets stuck many many times. Area rugs seem to cash it problems. It starts to flip up the corners and then it gets stuck. Also tops of stairs are a problem. It will detect the edge, turn around, but then gets stuck if it turned around close to the wall. It's programmed to think it needs to turn around, but can't because it detects the edge of the stairs. Instead of just turning more, it gives up and alerts you that it's stuck.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! How did I go so long without one of these!!! A must for all!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love the Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans good, especially with a Siberian Husky. Works with Alexa.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this item on black Friday so I saved a lot of money. Seems to work better on hard surfaces. Have shaggy carpet in which the machines seems like it has a bit of trouble with. bought this machine mainly for our hard surfaces

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job Picking Up Pet Hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was purchased as a gift to run daily while at work to pick up dog hair to prevent build up of loose hair. It does a great job but has some difficulty operating without getting hung up in close quarters where thick rugs are present.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love ❤️ Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having floors clean while I am texting. Does a good job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on special for $299. Works great so far and the wireless feature means I can start it when I'm not at home. A little too tall to go under some furniture but I knew that before I bought it. Picks up most everything a normal vacuum would.

    I would recommend this to a friend