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Customer Ratings & Reviews

Your price for this item is $427.99
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The comparable value price is $449.99

Customer reviews

Rating 4.3 out of 5 stars with 1515 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Roomba 890's cleaning performance, ease of use, and effectiveness in removing pet hair. Many appreciate its simple setup process, although some users found the navigation system needed improvement and reported issues with battery life and noise levels. The small dustbin size was also a common complaint. While some found the virtual wall helpful, others felt it could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,515 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It works very well for carpet vacuuming.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well and saves time from vacuuming daily.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    great cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first one that I have bought and so far I like it. runs great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It picks up all the dog hair and is super easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job over all it does a better job than expected!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roomba is great. I love that I dont have to vacuum any more.

    I would recommend this to a friend
  • Pros mentioned:
    Dust pickup

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well wherr it picks up the smallest piece of dirt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for day to day cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba works well to keep the daily dust and pet hair tidy until you do your heavy cleaning. When a large area is covered, there are many spots that get missed so I recommend to block off areas so it can cover smaller areas at a time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the improvements from the older model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the iRobot when it first came out. The biggest improvement is the home base. the early models had an adapter that plugged in from the base to the wall plug, like laptop plugs. The older model sometimes had trouble parking in the base because of the adapter. The newer model has better brushes under the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Roomba. Its definately a MUST HAVE.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t waste your money on the WI-FI capability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 890 on November 12, 2018 for use in my distant vacation place, which has great WI-FI coverage. Flew it there (3,000 miles) on November 15. Installed and tested, worked great. Made sure everything was operating right before I flew back home. Demoed for my wife as an early Christmas present. On November 25, iRobot pushed out a software update. Install remotely? Sure. Result: dead Roomba 3,000 miles away with no connection to the cloud (my webcam still works fine, so it’s not the WI-FI.) Very expensive paperweight. Wife no longer impressed. When I communicated with iRobot tech support, I got an “Oops. You’ll need to manually reset.” From 3,000 miles away. When I expressed my irritation that they pushed out faulty software, they said they’d offer me a 20 percent discount on some peripheral I don’t need or want. Instead they should have refunded me the difference between the 890 and a non-WI-FI vacuum. Fat chance. So when we get to our vacation place over New Year, we will get to start off by cleaning it and trying to get the Roomba back in service. $400 is kind of a lot for a device that cleaned exactly twice. But at least I won’t have a full bin to empty. Don’t waste your money, at least not until they get their software and customer service act together.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and use. Great on all surficies. Amazing vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Decent Vacuum when no time

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum to get the big stuff when you don’t have time to do it. I liked it more before I got my Dyson stick vacuum that works 1000 times better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum to use everyday to keep the house clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a lifesaver! I love That I can Set up a schedule and it will do it for me! Does good job picking up hair, dust, debris. House has a girl long hair, dog, and two cats! Only regret I wish It was one that Was compatible with the self empty bin! But otherwise I love it I should Have bought one sooner!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacuuming easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuuming has never been so easy. Does great on carpet

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Picks up pet hair and dirt with ease!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does clean well and it’s doing what it’s supposed to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well in our open floor plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and doesn’t get trapped behind things. Moves between rooms well without invisible walls. Sends text when bin is full and works with Alexa. To keep in one area with semi open plan, you might want to get an invisible wall.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is alright for basic cleaning. It tends to crash a lot into items. Sometimes can’t find its way back home. I’ll get a better sense in time if worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome product. Meet my expectation. Recomendded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Meet my expectation. Recomendded product.

    I would recommend this to a friend