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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1404 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 980's impressive cleaning performance, ease of use, and smart navigation. Positive feedback also highlights its effective pet hair removal, strong suction, and convenient app control features. However, some users find the robot vacuum to be noisy and have noted that the dustbin fills up quickly. The relatively high price point is also a recurring concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,404 reviews
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and works like a charm. I had high expectations for this product and it met them. Highly Recommend! We have a siberian husky and this works like a charm against all his hair.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    IT IS THE BEST VACUMN CLEANER EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate was very knowledgeable of all the models. I choose Top of the line I ROBOT RUMBA, My motto is, " IF THIS IS THE BEST YOU HAVE, IF NOT SATISFIED WHERE DO I GO FROM HERE?, The Rumba does a fantastic job. It is like having All of the carpet, vinyl and tile cleaned by one device. The job is not done until Rhumba is completely satisfied. I would recommend this model to everyone. Spend the money and call it your new honey.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum works great. It knows when to stop and start and cleans the entire first floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing cleans better than my wife!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only knock is that it has to be charged a little too often for my liking.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Pet hair removal

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba is great! We have two large dogs and the Roomba gets all of the dog hair. It's a great time saver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iPad and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new iPad today and was pleasantly surprised at how easy it was to transfer the information from my old iPad to the new one just by using the phone tech. Nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome time saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I could have hoped for and more! Works great on wood floors and carpets. Love being able to start the clean cycle on my iPhone and have clean floors when I get home. Have been recommending to all of my friends. I'm amazed at the amount of dust/dirt/pet hair this picks up on a daily basis. This product does not disappoint!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    time saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Roomba, however, I'm having trouble with the app. Need better instructions, I just upgraded my Internet speed so I don't believe it's my issue. Crucial since I can't program it and it keeps going over the same rooms and not covering other rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works very well on carpets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got it a couple of months back and we are very satisfied with the performance. The only reason why we don't give it 5 stars is that on floors sometimes can leave some residues, but overall it does a good job as well.

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 4 out of 5 stars

    Great for those who hate vacuuming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the vacuum to reduce the amount of vacuuming I needed to do. And it definitely does. Overall I am happy with my purchase and would buy again. Pros: Vacuum with a schedule while you are out. Does a good job of picking up hair. Custom service is great! Cons: You must remember to empty the tiny dust bin and clean the brushes after every use. The spin brush broke after a month because I didn't know to clean it so frequently. (A pain but not as bad as vacuuming). If it looses internet connection, it doesn't remember to vacuum. Still need to vacuum really dirty areas the old fashioned way.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I encounter issues with the iRobot not completing the job or the occasional jam up, this is a great product and the wave of the future. With busy professional and family activities consuming my time, this allows my home to remain clean. Vacuuming everyday dust, dirt, crumbs, hair etc. Set the 980 on your app and all you need to do is empty the tray when it notifies you. The app also walks you through step by step on how to clean or fix jams, anyone can manage to use this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the prior 600 and 700 series and this is by far the best. Good cleaning suction and has been picking up more dirt, pet hair than the prior vacuums. The rubber rollers a joy as no hair clogging.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Works as advertised. The mobile app is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So theres a bit of marketing hype with the 2 hour battery time between charges. That was for normal floors, if you have carpet you will be lucky to have a little more that 1 hour hour per use. Good news is the Roomba does go home by itself and picks off where it left off. So just let it run by itself when no one is home. The ability to get it to clean remotely via the app is a very big plus specially if you have unexpected guess coming.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Buy ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have new hardwood floors and 5 cats. I wasn't sure Roomba would be able to keep up, but she sure does. I bought this model because it has wifi and will do our whole house. Roomba does a great job everyday so I don't have to and our floors look perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best purchase ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably one of the best purchases I have ever made! This Roomba is the BEST!! I have it scheduled to run every am at 8:30 and it cleans my entire level. I have vacuum tracks on my floors at all times! It goes over rugs, tile, carpet, under the bed, under the couch, etc. I highly recommend getting this 980 model!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba 980

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba is awesome! I had a very old one and this is by far the best one yet. It is excellent and does a great job. Highly recommend!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This Robot is a great piece of Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the I Robot Roomba 980 has worked great. We have set a schedule with the App and it starts up and cleans up the whole house and you can go into the App and confirm all the areas it cleaned. Only one issue so far is that it has gotten stuck twice behind our section couch .. going to have to station the electric fence units so it won't go behind. Would recommend to anyone who has the budget to pay for the advanced technology ...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roomba 980

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a couple of months to decide in buying it doing my homework. Now, I wish I made my decision way earlier. I love my Roomba! With 2 German Shepherd dogs, vacuuming myself always took my time away from doing other things around the house. I schedule Roomba for the entire week & forget. Very easy to maintain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Christmas gift so I don’t know yet how can I give a detailed evaluation of of this product before using it. I will be more than happy to evaluate after using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vacuum, not so good program logic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a good vacuum so far. Powerful for a robot vacuum. Good capacity thrash container, easy to clean. I see that it doesn’t recognize carpet and boost automatically sometimes, it leaves areas on floor undone. I wish the logic is improved

    I would recommend this to a friend