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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1404 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 980's impressive cleaning performance, ease of use, and smart navigation. Positive feedback also highlights its effective pet hair removal, strong suction, and convenient app control features. However, some users find the robot vacuum to be noisy and have noted that the dustbin fills up quickly. The relatively high price point is also a recurring concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,404 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easily the best purchase I've ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Roomba has saved me over 70 hours of time I would have spent vacuuming in the first month alone! The battery life is great, the functionality meets all my needs, and it keeps my cats entertained for hours! GET ONE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves tons of time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans my 2900 square foot ranch house, throw rugs and all!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Vacuum For Hardwood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is the most amazing thing that has happened to my life. I have not swept my floors in about 4 years!!! It gets everything off the floors, I will have this vacuum forever and buy the next version when it comes out.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love, Love, Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best! I'm glad I went with the 980. It really does a good job and we have 2 cats and a dog. There is tons of fur and dander which this handles very well. I clean it out every time and it works wondering on our floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one and then a second. This model is the best in my opinion. Before I bought a second 980 series, I tried a 600 series but it couldn’t handle my floor plan and kept getting hung up on my fireplace even with the virtual wall on. The 980 does a great job and learns as it goes so that over time it leaves less missed spots. I schedule both units every day and 95% of the time they complete their jobs without issue. When they don’t it’s because I left something on the floor that causes a problem. The whole house is less dust-I live on a dirt road and cleaner-I have 2 labs. As a single working mom, I give these babies 2 thumbs up. They are a huge help to keep the house clean. They are noisy but I run them while I’m at work so I don’t really care.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It,s so funny I love it very much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it very much and l recommend it to all people .my best friend recommended it for me and it,s wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great timesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job on our dark wood floors and low pile area rugs. Won’t work on high pile rugs, though. Newer model cleans itself out, but that’s not too much of a burden with this model. In open floor plan home, purchase additional virtual walls to restrict the cleaning area better.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Gets it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're all hard wood on the first floor where we keep the roomba. It gets the job done with minimal effort on our part. Besides tripping over it occasionally in the dark enroute to my kitchen, I typically forget it exists!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great cleaner for disabled or back problem individ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Robot 980 is absolutely marvelous! I'm so happy I got it. I will be having back surgery soon. This Robot is cleaning everything in sight. I didn't know it would do such a thorough job. It can't be beat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice not to vacuum. But it’s always getting stuck or an error 17. It returns home only half the time.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Absolutely Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the neato wireless for about 6 months.... did good but kept braking or going haywire! This boy is great as long as you don't have black carpet. This is an overall 10 across the boards! Navigation 2.0 is with every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Ipad for a Beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new IPad pro it was very easy to learn for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for ceramic flooring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to extend time between more thorough cleanings. I love this product.

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my new condo because I have two cats and wood floor. It works well so far. The limited trash bin is the mainly issue, but not a big deal, just make sure you did clean the bin before using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, it is convenient and a fantastic addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had a stroke and unable to vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Just wish I wouldn't need it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Does it's job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product. A big help with a larger home with kids that needs constant cleaning. It does get stuck sometimes, and needs constant cleaning/upkeep to keep the Roomba in top shape, that is why the four stars. But again, still beats needing to vacuum myself and a great timesaver still.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machinE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine and we are very happy wit it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    How did I live without this?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our IRobot. Our home is kept fresh and almost fur free. We had a small part break that was replaced instantly by the company who also sent a spare. Very happy with the every aspect of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great time saving vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 72 and have 2 dogs. The irobot Roomba makes my life so much easier. It vacuums under the beds, couch and chairs. These are places I could not clean because I can no longer move the furniture or clean under the beds.

    I would recommend this to a friend